Rated 4 out of 5 by tmcollette Best in Petaluma
Staff was very friendly, room was very quiet and spotless, Tolay was excellent. I don't think you could find a more relaxing place to stay.
March 8, 2013
Rated 5 out of 5 by DarlaH7 Wonderful Getaway
We spent the weekend at this hotel and were very pleasantly surprised by the luxurious room, helpful/friendly staff, and good food.
September 2, 2013
Rated 4 out of 5 by mrLucky1 Relaxing weekend
Overall the room and the hotel met my needs. The staff were very friendly. I would stay there again.
It did seem odd that many or all of the staff that I spoke with or asked questions of seemed to be so new on the job that they could not answer some questions or be of help. They were still great though.
I was not impressed with the restaurant Tolay's food, prices or overall service. Not horrible, but not great either. Sorry.
The clock on the computer was 6 hours off. The clock in the workout room was an hour and a half off and the clock in my room was 1 hour off. There was a lightbulb out in a lamp in the room. When I parked my car in the parking lot it was hard to get out of the door because the bush was so overgrown. There were other smaller things like that I noticed.
I don't point out the small details to complain, but more of what I noticed that could be improved upon.
Again, the staff was very friendly. The bed was comfortable and the pillows were awesome. I loved having the newspapers available to read in the morning and the coffee in the room.
The room was perfect for what I needed though and would stay there again.
Thank you for allowing pets !
November 5, 2013
Rated 5 out of 5 by SassySXG Wonderful stay
One of the better Sheraton hotels that I've stayed at in a while. Loved the ambiance and decor and would definitely recommend this.
November 4, 2012
Rated 4 out of 5 by Captain24 Good Service
A mistake was made by staff and checked me into a room already occupied. The mistake was immediately fixed and new room assigned.
December 13, 2012
Rated 5 out of 5 by beavernd Comfortable and Convenient
Great staff and amenities make this a five class hotel. The restaurant food can be improved.
December 29, 2013
Rated 5 out of 5 by Beam70 Wonderful
Everyone was wonderful. The best two nights of sleep I've had in a long time! Telling everyone they should try a few nights.
March 12, 2013
Rated 4 out of 5 by Reggie219 Outstanding staff!
This is one of my favorite properties to visit and this trip did not disappoint. The staff was so friendly and responsive.
March 1, 2013
Rated 3 out of 5 by MD2013 Overnight Stay
The lobby was not as luxurious.
Not match attention to detail in terms of amenities - I did not have shampoo
November 11, 2013
Rated 5 out of 5 by pdob1 I'd stay again
In a nutshell, it is what I've come to expect from Starwood Hotels. And you cant beat the location to the wine country.
September 26, 2012
Rated 2 out of 5 by sk12345 Club lounge needs improvement
The breakfast had a very poor selection and ran out of food before the closing time each of the 4 days we stayed there
September 5, 2012
Rated 4 out of 5 by Chuko A great base for lots of fun...
This is a very comfortable family friendly hotel close to so much to do. The food is good and the staff is friendly.
January 3, 2013
Rated 5 out of 5 by JCKC Great time...
My wife and I experienced exceptional service from this hotel. We loved the hiking trails behind the property
October 15, 2013
Rated 5 out of 5 by scruton 99% Perfect
Everyone met or exceeded our expectations
except it took 40 minutes for someone to replace a burned out lightbulb.
December 15, 2012
Rated 5 out of 5 by grundy35 Greatness
From checking to the bar to the help of getting a cab. Great service and very comfy
December 22, 2013
Rated 5 out of 5 by beavernd Holiday Stay
My wife and I enjoyed the comfortable stay while visiting relatives in Petaluma.
Excellent, caring, staff.
December 28, 2012
Rated 4 out of 5 by JandJ1104 Great view
Good location. Our second floor room had great views of the marina and marsh. Quiet and clean.
November 4, 2013
Rated 5 out of 5 by fvalenzuela great stay
It was the first time that I did not have any issues to stay there and have it direct bill...
March 4, 2013
Rated 5 out of 5 by BLARNEY NIGHT IN PETALUMA
THE HOTEL IS IDEALLY LOCATED. BEDS WERE HEAVENLY AND THE HOTEL WAS QUIET SO OUR OVERNIGHT WAS PERFECT.
September 12, 2012
Rated 5 out of 5 by Mike Great Napa Experience
From the welcome by the guys out front to the evening at dinner at Bank everything was spot on!!
March 21, 2013
Rated 5 out of 5 by SMcC In a Heart Beat
I would return. I feel like I am coming home when I walk in the door of Sheraton Sonoma County.
April 12, 2013
Rated 4 out of 5 by KK82 Enjoy swimming at the pool
It was a very hot weekend, so we decided to get away from the heat. The kids loved the pool.
September 9, 2013
Rated 4 out of 5 by Reighley Good, but not Great
Very nice facilities. Only comment was that the internet connection was very weak in the room.
September 9, 2012
Rated 4 out of 5 by patpat2013 Bartender
The female bartender was rude and unpleasant to the point that I wanted to avoid the bar.
September 3, 2013
Rated 4 out of 5 by Dave58 Nice Hotel
The Sheraton Petaluma is very nice, clean quiet rooms and conveniently located.
February 1, 2013
Rated 5 out of 5 by bonn Great hotel
The fitness center should have some sort of water to drink after a workout
August 17, 2012
Rated 4 out of 5 by slowbutsure The heating system was generally inferior
Gues room, lobby, restaurant were continually cold
December 6, 2013
Rated 5 out of 5 by LL21 Very friendly staff
The staff at this hotel is excellent. They were there for all our needs.
September 21, 2012
Rated 4 out of 5 by Suzyn Pleasant hotel
The hotel is in a nice location, clean, pleasant and helpful staff.
September 5, 2013
Rated 5 out of 5 by BBlwb Stay
Loved the hotel and all the amenities were excellant. Loved the food!
November 10, 2012