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Rated 3.9 out of 5 by 288 reviewers.
Rated 4 out of 5 by Best in Petaluma Staff was very friendly, room was very quiet and spotless, Tolay was excellent. I don't think you could find a more relaxing place to stay. March 8, 2013
Rated 5 out of 5 by Wonderful Getaway We spent the weekend at this hotel and were very pleasantly surprised by the luxurious room, helpful/friendly staff, and good food. September 2, 2013
Rated 4 out of 5 by Relaxing weekend Overall the room and the hotel met my needs. The staff were very friendly. I would stay there again. It did seem odd that many or all of the staff that I spoke with or asked questions of seemed to be so new on the job that they could not answer some questions or be of help. They were still great though. I was not impressed with the restaurant Tolay's food, prices or overall service. Not horrible, but not great either. Sorry. The clock on the computer was 6 hours off. The clock in the workout room was an hour and a half off and the clock in my room was 1 hour off. There was a lightbulb out in a lamp in the room. When I parked my car in the parking lot it was hard to get out of the door because the bush was so overgrown. There were other smaller things like that I noticed. I don't point out the small details to complain, but more of what I noticed that could be improved upon. Again, the staff was very friendly. The bed was comfortable and the pillows were awesome. I loved having the newspapers available to read in the morning and the coffee in the room. The room was perfect for what I needed though and would stay there again. Thank you for allowing pets ! November 5, 2013
Rated 5 out of 5 by Wonderful stay One of the better Sheraton hotels that I've stayed at in a while. Loved the ambiance and decor and would definitely recommend this. November 4, 2012
Rated 4 out of 5 by Good Service A mistake was made by staff and checked me into a room already occupied. The mistake was immediately fixed and new room assigned. December 13, 2012
Rated 5 out of 5 by Comfortable and Convenient Great staff and amenities make this a five class hotel. The restaurant food can be improved. December 29, 2013
Rated 5 out of 5 by Wonderful Everyone was wonderful. The best two nights of sleep I've had in a long time! Telling everyone they should try a few nights. March 12, 2013
Rated 4 out of 5 by Outstanding staff! This is one of my favorite properties to visit and this trip did not disappoint. The staff was so friendly and responsive. March 1, 2013
Rated 3 out of 5 by Overnight Stay The lobby was not as luxurious. Not match attention to detail in terms of amenities - I did not have shampoo November 11, 2013
Rated 5 out of 5 by I'd stay again In a nutshell, it is what I've come to expect from Starwood Hotels. And you cant beat the location to the wine country. September 26, 2012
Rated 2 out of 5 by Club lounge needs improvement The breakfast had a very poor selection and ran out of food before the closing time each of the 4 days we stayed there September 5, 2012
Rated 4 out of 5 by A great base for lots of fun... This is a very comfortable family friendly hotel close to so much to do. The food is good and the staff is friendly. January 3, 2013
Rated 5 out of 5 by Great time... My wife and I experienced exceptional service from this hotel. We loved the hiking trails behind the property October 15, 2013
Rated 5 out of 5 by 99% Perfect Everyone met or exceeded our expectations except it took 40 minutes for someone to replace a burned out lightbulb. December 15, 2012
Rated 5 out of 5 by Greatness From checking to the bar to the help of getting a cab. Great service and very comfy December 22, 2013
Rated 5 out of 5 by Holiday Stay My wife and I enjoyed the comfortable stay while visiting relatives in Petaluma. Excellent, caring, staff. December 28, 2012
Rated 4 out of 5 by Great view Good location. Our second floor room had great views of the marina and marsh. Quiet and clean. November 4, 2013
Rated 5 out of 5 by great stay It was the first time that I did not have any issues to stay there and have it direct bill... thank you March 4, 2013
Rated 5 out of 5 by NIGHT IN PETALUMA THE HOTEL IS IDEALLY LOCATED. BEDS WERE HEAVENLY AND THE HOTEL WAS QUIET SO OUR OVERNIGHT WAS PERFECT. September 12, 2012
Rated 5 out of 5 by Great Napa Experience From the welcome by the guys out front to the evening at dinner at Bank everything was spot on!! March 21, 2013
Rated 5 out of 5 by In a Heart Beat I would return. I feel like I am coming home when I walk in the door of Sheraton Sonoma County. April 12, 2013
Rated 4 out of 5 by Enjoy swimming at the pool It was a very hot weekend, so we decided to get away from the heat. The kids loved the pool. September 9, 2013
Rated 4 out of 5 by Good, but not Great Very nice facilities. Only comment was that the internet connection was very weak in the room. September 9, 2012
Rated 4 out of 5 by Bartender The female bartender was rude and unpleasant to the point that I wanted to avoid the bar. September 3, 2013
Rated 4 out of 5 by Nice Hotel The Sheraton Petaluma is very nice, clean quiet rooms and conveniently located. February 1, 2013
Rated 5 out of 5 by Great hotel The fitness center should have some sort of water to drink after a workout August 17, 2012
Rated 4 out of 5 by The heating system was generally inferior Gues room, lobby, restaurant were continually cold December 6, 2013
Rated 5 out of 5 by Very friendly staff The staff at this hotel is excellent. They were there for all our needs. September 21, 2012
Rated 4 out of 5 by Pleasant hotel The hotel is in a nice location, clean, pleasant and helpful staff. September 5, 2013
Rated 5 out of 5 by Stay Loved the hotel and all the amenities were excellant. Loved the food! November 10, 2012
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