Rated 5 out of 5 by PaulGQ Modern hotel with spacious rooms
This hotel is situated in a great location - just a 5 minute walk to the Galleria Mall. The shuttle service drivers are very friendly, punctual, and happy to make recommendations along the way - this is by far the best shuttle service I have experienced of a hotel.
Stephanie, the front desk representative, is a gem. She is helpful, pleasant, professional, and very proactive; her presence made our stay very comfortable. I've travelled to many hotels across the world and have stayed at 5 star and what would be considered 7 star hotels, and the reality is that it doesn't matter how nice a hotel looks, if the service isn't there nothing else matters. Well rest assured if you stay here and are fortunate to have Stephanie take care of you, you will be in great hands.
Facilities are modern. Room is very spacious with a large washroom. Plenty of closet space and a kitchenette. The gym is very nice and has nice extras like cold towels, water bottles, and headphones.
All in all, I would not hesitate to recommend this property.
December 8, 2013
Rated 5 out of 5 by Tati56 Great location
I love to stay in this hotel! It is 2 blocks from the Galleria and all the best shopping and
the rooms are amazingly comfortable. I have stayed many times in the past at the Galleria Hotels since I am from Mexico City and just came shopping but there is no comparison!
They just remodeled it and they left the rooms better than ever and the restaurant is beautiful!
Love the staff, love everything!
December 1, 2013
Rated 4 out of 5 by Ninodemesa Excellent option in Houston
Suites make life in the hotel very confortable. We feel almost like staying at home...
November 29, 2013
Rated 4 out of 5 by Topis excelent staff and hotel
The staff were very helpful ! Yonas in the front desk went extra mile to help us locate some nice Dinning areas. Thanks, for the info we injoyed our saty & the area.
November 28, 2013
Rated 5 out of 5 by SPOO Comfort while learning
Great and comfortable hotel. Everything thing in Hotel was functional. No lack of facilities and the food/atmosphere excellent.
November 24, 2013
Rated 3 out of 5 by sv1000 Need more choice on the room service menu
Nice hotel. The only problem is that there is absolutely nothing for vegetarians on the room service menu. When I ask the staff to make me something, they were unable to help.
November 23, 2013
Rated 5 out of 5 by CD13 Fantastic Stay!!!!
This hotel exceeded our 4-day expectations. It was extremely clean, comfortable, professional, and friendly; a classy hotel. The location is in walking distance to The Galleria (mall), stores, restaurants, and more. The amenities were great. The lemon water and fruit in the lobby was a nice touch.
The only thing that did not meet my satisfaction is that we had to pay for parking while outsiders did not. I still recommend this hotel and hope that all other Sheraton hotels are like this one.
November 16, 2013
Rated 5 out of 5 by Doncoe Great location & very comfortable!
The newly renovated Sheraton Suites exceeded my expectations. The room arrangement was great with pocket doors that can close off the bedroom and with a bathroom that is accessible from both the bedroom and living area. The bed was extremely comfortable. Very friendly staff!
November 18, 2013