Sheraton Suites Houston Near The Galleria

  • 2400 West Loop South
  • Houston,
  • Texas
  • 77027-4204
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room. Valid photo identification is required at check-in as proof of age.

Rated 3.7 out of 5 by 235 reviewers.
Rated 5 out of 5 by Great place to stay Right at 610 exit, easy frm 59 Great big open mall right behind hotel. Whole area eat shop walk Hotel rm, very comfy, Sleep area separate frm sitting area & U can close off bedroom frm everything October 31, 2012
Rated 1 out of 5 by Bad Sheraton day Was not offered anything to replace lounge that was under construction. Towels old and hard. Staff tried to correct broken AC several times but it would not function. No AC all night. Miserable! May 22, 2013
Rated 2 out of 5 by Not recommended I was very disappointed in this hotel. Specifically I was disappointed in the cleanliness, plumbing, front desk staff and valet staff. The only thing I was happy with was the comfort of the bed. March 25, 2013
Rated 3 out of 5 by Below Par Not up to the standard I have come to expect of the Sheraton brand. The place badly needs a makeover. It looked and felt tired and given its prime location, I was expecting something more. March 4, 2013
Rated 5 out of 5 by GREAT PLACE TO STAY I just recently stayed here for the Kappa Konclave and the Texas Greek Picnic. The hotel was very comfortable, and the staff was extremely helpful. I would highly recommend this property. August 12, 2013
Rated 3 out of 5 by This hotel needs improvement The internet connection that used to be a great service this time was very bad, low signal, slow and inconsistent. Weather was very cold in Houston and the air equipment didn´t heat well. January 21, 2013
Rated 5 out of 5 by Great stay at Sheraton Suites-Galleria, Houston Simply stated, a wonderful hotel. Newly renovated with all the creature comforts you could want. And very spacious. The accommodations were complimented by a gracious and caring staff. June 19, 2013
Rated 3 out of 5 by Slightly Dated and Musty The room was large and had everything I needed in it but the bathroom was dated and the room had a strange musty scent to it. Room service and front desk was very helpful and polite. May 23, 2013
Rated 5 out of 5 by new rooms I am very much impressed with the newly decorated rooms. I stayed in this hotel since it was originally opened, service and quality have been always the highest since the first day. July 21, 2013
Rated 3 out of 5 by Need more choice on the room service menu Nice hotel. The only problem is that there is absolutely nothing for vegetarians on the room service menu. When I ask the staff to make me something, they were unable to help. November 23, 2013
Rated 4 out of 5 by This hotel has a lot to offer. Staff was polite. Beds were like sleeping on a cloud and the food was very good. March 17, 2014
Rated 5 out of 5 by A beautiful place to stay This is a really nice place to stay. Very relaxing and only a block from the Galleria. The room was great and the Omaha Steakhouse has excellent food and an excellent staff. September 29, 2012
Rated 4 out of 5 by excelent staff and hotel The staff were very helpful ! Yonas in the front desk went extra mile to help us locate some nice Dinning areas. Thanks, for the info we injoyed our saty & the area. November 28, 2013
Rated 5 out of 5 by One Great Hotel Great Location, Easy to find from the airport. The entire staff was excellent and the restaurant menu was great. February 20, 2014
Rated 2 out of 5 by Room was weird TV was too small. Bathroom faucet dripped. Shape of room was tough. Never could find an ice bucket. Soap was very low quality. Check in was easy. Pillows were nice. October 2, 2013
Rated 3 out of 5 by Hotel needs updating Very friendly and helpful staff. Nice suite accommodations, although the rooms need updating. The bed is comfortable. I was not informed of any club level access. December 19, 2011
Rated 5 out of 5 by Great Stay...I'll be back! This was my 2nd stay at this Hotel and like the 1st time I was very pleased with the accomidations and staff. Great location also. I highly reccomend this Hotel. November 25, 2012
Rated 4 out of 5 by Nice Visit to Houston This hotel was nice it needed to have a lounge to relax in. I understand that there were some renovations going on that prevented the lounge from being open. July 29, 2013
Rated 5 out of 5 by This hotel had great updates The new updates to hotel was a welcome site. Our room was like brand new. Very comfortable beds and pillows. Location next to Galleria was an added bonus! July 15, 2013
Rated 3 out of 5 Inconsistent staff Decent hotel (for the price). But staff's knowledge of their own parking policies, as well as understanding Starwood elite privileges needs some honing. January 3, 2013
Rated 4 out of 5 by Nice experience The experience staying at Sheraton Suites Houston Galleria was nice, it would improve the hotel after the remodelation and the service was really good. June 3, 2013
Rated 4 out of 5 by This hotel has a friendly staff I would recommend this hotel! The staff was very friendly and very helpful. I love that I could just walk across the street to the Galleria and shop! June 27, 2012
Rated 4 out of 5 by Nice Stay Well located, healthy meals, comfortable room, great gym. Locations are renewed but still not modern and my room was noisy because of the bridge. February 15, 2013
Rated 5 out of 5 by Beautiful hotel Hotel was beautiful and convenient to the Galleria. Went there with my husband for our 15th wedding anniversary. Will definitely be back! January 7, 2013
Rated 5 out of 5 by Outstanding staff and facility! Our experience was wonderful! Great staff and very comfortable and beautiful room. Service was on the level of a St. Regis hotel... September 26, 2013
Rated 5 out of 5 Hotel Staff & Hotel The hotel staff went beyond our expectations to make our stay enjoyable one. The rooms and meals were excellent. We will be back.. August 18, 2013
Rated 4 out of 5 by Great getaway! We frequently stay @ this Sheraton~~reservations desk, Club Lounge & support staff go out of their way to make our stay memorable. June 11, 2012
Rated 5 out of 5 by Excellent!!! This hotel was great. My daughter did not want to leave. We will definatley stay here again when visiting the Houston area. October 28, 2013
Rated 5 out of 5 by Interesting Found it interesting that your lobby team offered little to no help but your bell captain, shuttle team and waiters provided some of the highest customer service ever. Upon check in I asked the front desk if the hotel provided shuttle service to the Astros games. The front desk had no idea who or what the Astros are. My husband mentioned Minute Maid Park and then a light came on. We had a certificate that the front desk indicated had expired but they would honor anyway. I tried to tell them that it was not expired and twice the young man told me yes it was, he told me a third time that it expired June 4th and it was already June 5th. I had to explain that we were only in April. We later asked if a shuttle would pick us up from the Galleria if the weather became bad and were told as long as we ere back by 11 p.m. No offer to take us over to the Galleria. Upon exiting the hotel I asked which direction would be the best and your shuttle person told me oh no problem let me drive you over and I'll be more than happy to come back and pick you up and gave us his card. His name was Moazzam. While waiting for him to come to the front of the hotel with the van we must have been asked by three or four of your team members if they could help. That is the type of service we have always received from a Starwood or Westin property. The front desk was a little behind on training in my opinion. April 7, 2014
Rated 5 out of 5 by service with a smile service of staff was superlative: host at restaurant, bell hop, and shuttle driver all provided amazing service excellence. January 22, 2013
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