Sheraton Suites Houston Near The Galleria

  • 2400 West Loop South
  • Houston,
  • Texas
  • 77027-4204
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room. Valid photo identification is required at check-in as proof of age.

Rated 3.7 out of 5 by 223 reviewers.
Rated 4 out of 5 by Hotel is great, but smelled stale smoke in the bathroom I have stayed at this hotel many times. Overall, the room is great. However, on my most recent visit, I smelled stale smoke in the bathroom of my non-smoking room. If I had not checked in so late, I would have requested a room change which I am sure they would have accommodated. July 25, 2014
Rated 4 out of 5 by Really nice Here for a meeting and everything was handled beautifully. July 18, 2014
Rated 2 out of 5 by AC and water issues The AC was too sensitive and difficult to regulate (either too cold or too hot). Toilet water kept cycling thru causing noise throughout the nights. July 18, 2014
Rated 1 out of 5 by Nice hotel Great romos, recently renewed. Great staff, a new Club Lounge. Great location. July 18, 2014
Rated 3 out of 5 by Good property... We had a family reunion over the 4th of July weekend and this property was in a good area for travelers. The location is wonderful for those wanting to shop, with the Galleria in walking distance. The facilities were clean. The lobby area was beautiful and the banquet room was adequate. The banquet staff was very attentive. The check in and check out was challenging. I expect to be greeted immediately upon arrival and when checking out and I don't like waiting until the staff member completes their telephone conversation. Our room had a couple of issues which I reported upon checking out of the facility. After traveling for business and staying in various hotels overall, this hotel was nothing special. When traveling as a family we normally stay at one of the competitors when we travel that offers breakfast and an evening happy hour in addition to a larger living space. Otherwise, not a bad place. July 9, 2014
Rated 1 out of 5 by Poor service and facility When I checked in the person who waited on us was not very help. Rush through the process. Did not explain the self parking. Just told me to put the tag in my window. The parking lot person exlained to me how things worked. I requested extra blankets. I never received the blankets. I had to go to the lobby. My televison in the bedroom did not work very well, nor were the channels satisfactory. I real;ize that we were not there to watch TV. But the selection was poor. The toilets backed up twice. The second time I called down to the front desk and the person was less than helpful and sounded irriated that I called and no one ever showed up. I told them when I checked out; they said why didn't you call and report it. I told them I did and no one ever showed up. The pool was not kept up very well. I expected more from the Sheraton. I was very disappointed. July 7, 2014
Rated 2 out of 5 by Limited Stayed at this location and the customer service on the night shift needs improvement. You really should look into extending your internet to guess for free. The environment wasn't people friendly, we stayed there 3 days and the only person that greeted us was the the staff in restaurant during breakfast. No hospitality was extended at all. Very disappointed. July 7, 2014
Rated 5 out of 5 by Best of everything hotel I travel a whole lot for work and pleasure. The only time that I/we don't stay in a Starwood hotel or resort is because there is not one in the city that I'm visiting. I always fine all the staff really friendly and helpful and just really make us feel welcome and that our needs are important to them. I definitely recommend this hotel for any purpose. June 30, 2014
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