Sheraton Suites Houston Near The Galleria

  • 2400 West Loop South
  • Houston,
  • Texas
  • 77027-4204
  • United States
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room. Valid photo identification is required at check-in as proof of age.

Rated 3.7 out of 5 by 229 reviewers.
Rated 5 out of 5 by outstanding great service, great room and convenient to shopping and restaurants August 18, 2014
Rated 2 out of 5 by Thermostat WRONG This hotel had a room thermostat that used IR ( infra-red) detectors. I understand the reason - if you're not in the room, the AC turns off -but if you did not move every 5 to 10 minutes then the AC turned off then as well. So, when you sleep the AC turns off! And then the room gets hot ( Houston in summer hot ). I spent the night waking up too hot and then having to move around to keep the AC on. August 15, 2014
Rated 4 out of 5 by Great stay This is a fine hotel with comfortable beds and aminities. The bar and restaurant looked good although we did not use them on this visit. I have stayed in the galleria area often and will,come back to this hotel. August 11, 2014
Rated 5 out of 5 by VERY COMFORTABLE BED GREAT COMFORTABLE BED, GREAT LOCATION IN THE GALLERIA AREA. I USUALLY STAY AT ANOTHER STARWOOD PROPERTY IN THIS AREA, BUT I WILL BE RETURNING HERE.... August 8, 2014
Rated 1 out of 5 by Wet mattress Our room was upgraded, since we're Gold, to the club floor. We unpacked and got ready for bed. My wife laid on the bed, and it was wet and smelled of bleach. We called the front desk, and they changed rooms. But, they didn't offer to help move us. The manager on duty offered us more points. It wasn't handled professionally and we won't be staying here again. We checked out and we slept great at another Starwood Hotel. August 2, 2014
Rated 4 out of 5 by Edago42 Excellent as always and consistent in providing good service. July 31, 2014
Rated 4 out of 5 by Hotel is great, but smelled stale smoke in the bathroom I have stayed at this hotel many times. Overall, the room is great. However, on my most recent visit, I smelled stale smoke in the bathroom of my non-smoking room. If I had not checked in so late, I would have requested a room change which I am sure they would have accommodated. July 25, 2014
Rated 1 out of 5 by Service level needs improvement Hotel staff is not accommodating to guests especially with status. Requested an upgrade at check-in and was informed that Gold members have to be charged for upgrades because this is a new hotel. When informed front desk that I have 90+ nights at Sheraton properties was informed that it may be so but its not at this property so they cannot accommodate. Had to call twice asking for some amenities to be delivered in the room which were not fulfilled Ordered breakfast in room and forgot 2 orange juice orders. Also asked for toast to be in a separate basket so it is not soggy however the toast arrived soggy Upon check-in was told internet would be free but was charged for internet and had to request a refund which took 20 minutes at time of check-out. April 2, 2014
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