Rated 4 out of 5 by Amy12 Nice clean rooms
Everything was nice but EXPENSIVE! The hotel restuarants were highly overpriced. The continental breakfast was $18.50 per person. The concierge wouldn't allow me to carry my own luggage even after I refused his help. The workout room and pool area was really nice. The room was nice and clean.
September 26, 2014
Rated 5 out of 5 by Bart25 Great Staff & Location
From the moment we arrived until we left our stay was great..... The staff is very accommodating and very pleasant. The rooms are very nice but most importantly very clean. We utilized both collage for breakfast and fandangles for dinner. The food was good(well above average) and our server Viera in Fandangles was Outstanding. She was pleasant and accommodating. We will be staying again.....
September 22, 2014
Rated 5 out of 5 by Mookie58 The service is always great!
I must say that Mr. Smith helped Mrs. Stokes to our room and was most helpful in assisting us when we requested an upgrade. Al staff seem to be very responsive to serving the needs of the guest.
September 23, 2014
Rated 5 out of 5 by Meowkotkat Second Chance
I had stayed here in July and had a few problems. I was coming back in September and the manager said that he would make sure that I would be pleased with my stay. He comped me one of my nights and upgraded my room. Neither thing did he need to do but both were wonderful. Everyone was wonderful and it was an awesome experience this time. They went way beyond in making up for the previous bad experience. Thanks so much!
September 21, 2014
Rated 5 out of 5 by DCStaffer00043 DragonCon Experience
I have stayed many years at the Sheraton for Dragoncon and it is the reason i come back every year, the staff is friendly and very accommodating, the facilities were clean and inviting, the only thing is i have stayed many years at the hotel and i always have a problem reserving a room for next year, also i have never get the con rate as it sells out quickly. I would love to get the con rate, as a staffer generally i have to stay longer then the average attendee and getting the con rate would save us money so we could indulge in your fine restaurant or get room service or one of the other great things that is available. Being able to reserve a room at checkout, rather then call in and prey that its not sold out would also be a huge stress releaf and would make my stay more enjoyable.
September 4, 2014
Rated 4 out of 5 by woody31 This hotel is very convenient
The hotel was clean, the staff was polite and courteous, the atsmophere was eceptionally pleasant.
September 18, 2014
Rated 3 out of 5 by PMG728 Room for Improvement
1. I left behind my IPAD charger at the hotel. When I called to request assistance in its return, I was told that no was turned in and that someone else was currently staying in the room.
2. With such limited WIFI available in the hotel, my work was limited.....to NOTHING!
September 17, 2014
Rated 5 out of 5 by Teri131430 Hotel staff impeccable!!!
The front desk staff was extremely helpful and accommodating throughout my weekend stay. Requested a room change and the staff did not blink an eye and made the exchange. Lost my purse with id, phone, etc. and the staff located it the following morning. Security had placed it in the hotel safe. Very pleased guest!!!
September 16, 2014