Rated 3.5 out of 5 by 673
Rated 4 out of 5 by Chayse100 Room review
It was good to have a large window because only one lamp in the room worked.
November 9, 2015
Rated 2 out of 5 by Tee90 cold room
checked in on October 20 i reported that the room was cold 3 times. finally engineer came to the room and switched some knobs around in the ventilation area. He said it was fixed and would get warmer. We went to dinner came back the room was still only 68. Reported that again it was to late and not addressed i guess i went to bed cold. I usually stay at the Westin in Bham i will not stay at the sheraton again oh and the temperature last night was 43...
October 21, 2015
Rated 5 out of 5 by GManPSU Great Staff
The staff was very responsive from the front desk taking care of my needs to the bar staff. Room was large and clean.
October 7, 2015
Rated 5 out of 5 by Amber83 Wonderfully trained and courteous staff
When calling to make reservations for my stay I was greeted with a warm and friendly voice. I just knew Courtney had a smile on her face as she cheerfully assisted me. Upon arrival we were checked in by Portia who was equally as friendly and also knowledgeable. The well trained staff at the Sheraton Birmingham have an outstanding customer service skills set.
September 29, 2015
Rated 5 out of 5 by JayJayJay Great Hotel
Overall it was a great stay. I am a big fan of the hotel. The front desk agent that checked me in was excellent and very friendly! Keep up the good work!
September 8, 2015
Rated 2 out of 5 by TS90 Needs Major improvement
This hotel is so outdated. Should tear it down and rebuild. Probably worst Sheraton I've stayed in. The pillows were old and yellow. Sheets felt rough. Carpet might be from the 70s.
September 3, 2015
Rated 4 out of 5 by AlaskaTaz Overall great stay
The hotel was conveniently located near a bus line for visiting the city. The hotel staff and waitstaff are very friendly, courteous and fast service. The only problem we encountered was the sink in bathroom backed up a few times. When I mentioned it to housekeeping it was taken care of that day and didn't return during the remainder of our stay..
August 24, 2015
Rated 5 out of 5 by jzerro amvets delegate
SERVICE WAS GREAT ONLY IMPROVEMENT AREA WOULD BE EARLY MORNING SHUTTLE RIDES TO AIRPORT . NEED A ROSTER /SIGN UP SHEET SO TO KNOW HOW MANY SHUTTLES ARE NEEDED.
August 24, 2015