Rated 4 out of 5 by EJ50 There for the Bassmaster Classic
We found the staff to be excellent. Making us feel very welcome to Alabama. We were greeted by a very warm and friendly, welcoming gentleman, bus boy, Carey. From there we were directed to the front desk to sign in for our room. There we met the most charming and friendly lady, Lakenya, who made us feel very welcome and helped us out with any questions we may have had. We had no complaints with the staff or the accommodations. The price was a little steep for us, but everything we were there for was in close proximity. If everyone is greeted the way we were, no one should have any complaints with the staff. Lakenya and Carey are an asset to your staff.
March 5, 2014
Rated 2 out of 5 by NR54 Not real safe
Hotel was crowded and noisy. It did nothing to keep non hotel guests from entering. Hotel buffet had limited food and long waits. Local resturants were over booked. No one mentioned the "in leiu of tax" which was 10% and not cool at all.
March 2, 2014
Rated 4 out of 5 by Stallion44 The Rooms overlooking the Atrium are the bomb.
I reserved a King Size room; however I was placed in a room with double beds. The toilet was constantly running; therefore I requested to switch rooms. I was placed again in a room with double bed. I once again requested a King. The King was granted and the bed was very comfortable. The room was spacious with a nice view. The downside of my stay was after having my flight delayed for two additional days, I checked out in a rush to fly standby and left my bath robe and two cell phone charges and a Bluetooth charger in the room. The robe was turned in but none of the chargers were turned in. Very disappointing! Please make sure you do not leave any valuables behind!
February 16, 2014
Rated 4 out of 5 by Challenger Stay feedback
Excellent stay...close to everthing!
February 25, 2014
Rated 5 out of 5 by BeckyS57 Great Hotel for the event we were attending
We enjoyed our stay especially since we were attending the Bassmaster Classic event. Very convenient....Great Hotel
February 25, 2014
Rated 5 out of 5 by bdt569 Great place
We went so our daughter could go to the Kami-con next door at the convention center. Very accessable place to a lot of down town. Parking available. Lots to do in Birmingham, even if cold. Room was marvelous. Loved all the sky walks to keep dry and warm when moving about. Our only concern is that while there is an indoor pool (a big plus), it was not heated. Could not enjoy it for how cold it was. The staff and management were great, very homey and attentive. Very pleasant and responsive. Staff seems to get along well with each other. The food in the Club was very good.
February 17, 2014
Rated 3 out of 5 by Sora Wireless Horrible - Small Room
In today's ubiquitous computing world where you even get free (and good) wifi at fast food places, this Sheraton is in the stone ages. They charge for wifi and the supposed free wifi in the lobby is unreliable (the one bar of which is being blasted by the 5 bar "pay" network that is everywhere).
I've had other rooms that were just fine, but this room was really small (2 full), had to re-arrange some of the furniture just to move freely in the room
February 18, 2014
Rated 5 out of 5 by Marathon2014 Staff
It was a crazy weekend at hour hotel this past weekend with the marathon, cheerleading and Kamicon at the hotel. Parking was very busy but you kept moving through the rows to find a spot.I waited about 15 minutes to check in which was an issue as all the stations were open and checking guests in. Edith checked me in an was very pleasant and efficeint. Her staff member that was next to her, can't remember her name, was very helpful as well. Both had a great personality and was very helpful and knowlegeable of the hotel and surrounding area. We even ran into a bellman that was taking a bag to a room and he was pleasant and very personable. Overall we had a great experience at the hotel. I would highly recommend the hotel. Once last note, the room was very warn. I had it cranking on 65 and it was nowhere near it. Maybe 75.
February 17, 2014