Rated 3.4 out of 5 by 596
Rated 5 out of 5 by Bonas22 staff very nice
was there for just a few hours but the staff was very nice
August 18, 2014
Rated 2 out of 5 by Green2 Green Card
I indictaed that I wanted the Green Card in lieu of having my room cleaned on two different nights and was given two cards. I used them for my last meal at the hotel and yet the full amount ($10.00) was charged to my room. When I called twice on Monday for clarification and retraction, I receied no reply. I would not recommend that others opt for the Green Cards.
August 15, 2014
Rated 4 out of 5 by San47 Recommendations of this hotel
The staff was excellent and the overall quality of the facility was acceptable. I would recommend that you put refrigerators in rooms for diabetics and more electrical outlets that are reachable by seniors
August 16, 2014
Rated 4 out of 5 by kevman12345 Good location in Birmingham's Uptown District
This property is slightly dated but well maintained. The club lounge is newly remodeled and provides a nice full breakfast in the mornings; bacon, eggs, cereals and breads.
Elevators can be very slow and overcrowded at times, even when the property isn’t very busy. Great location in Birmingham’s new Uptown district which features nice restaurant and bar options. It is also an easy walk to the Birmingham Museum of Art.
Also, for those interested, as a Platinum Ambassador I've never received a suite upgrade.
August 12, 2014
Rated 5 out of 5 by RNW256 Hospitality Second to None
Loved my overnight stay so much I wanted to stay longer. The staff was very helpful, friendly and caring. Excellent care and cleanliness of facilities. I will be back!
August 1, 2014
Rated 2 out of 5 by ben123456 wet room
The room was very wet our intire stay (one week). We made the front desk aware of our issue and two engineers came by and let us know that the AC system was water cooled and that Alabama is very humid. We live in Florida. There was so much moisture in the room that everything was wet!
August 10, 2014
Rated 4 out of 5 by Allie33 Comfort
This hotel was very comfortable and quiet.
We were happy with our stay.
August 11, 2014
Rated 3 out of 5 by cmd1 Needs Improvement
Brought a small group for the Motion Conference. Hotel was understaffed @ check in and check out which I do not understand. There were people at the check in that would finish checking someone in and disappear with a very long line. There was one person finished checking someone in and started filling the pen holders. Then our room was very warm. Turned down the air and that night and every night; it was still very warm. I called the front desk and she said they would have to send an engineer. Never saw anyone and our room stayed warm the entire time we were there. The scary thing was when we plugged in phone chargers and computers the WALL actually moved. The beds were comfortable and was nice being able to walk across the street to the venue.
August 4, 2014