Rated 2 out of 5 by SnowAngel012814 Average at best
Only good thing is the sweet room attendant, Sharon. She was very helpful.
February 12, 2014
Rated 2 out of 5 by JMHIII Smells like grease
The room smelled like I was connected to a restaurant's vent: and I was on a high floor!
January 29, 2013
Rated 5 out of 5 by malkev really nice
The hotel and room was beautiful and I would recommend it for anyone visiting Birmingham
October 21, 2012
Rated 5 out of 5 by Cornelia51 This hotel has great features
Everything was excellent! The staff, room, and overall accommodations were excellent.
July 15, 2013
Rated 4 out of 5 by Garn20mom Great time at the EAC
Can't believe you charge for Wifi and local phone calls. Otherwise everything was OK.
May 20, 2013
Rated 4 out of 5 by Laine007 Had a great day!
I enjoy this hotel, and have stayed here before. The staff has always been friendly.
August 8, 2013
Rated 5 out of 5 by ShaCee Great time in Birmingham
We have stayed several times at this Sheraton and our stay this time was wonderful.
October 10, 2012
Rated 4 out of 5 by Robbiempstl Nice Hotel
Everything met my expectations except for the nonfunctioning sauna and closed pool.
January 18, 2013
Rated 4 out of 5 by Quietstorm69 This hotel has great service.
I had a few service needs being there for our convention and every need was met.
July 2, 2012
Rated 4 out of 5 by Ted52 Plumming
Hot Water cold - I had to run for 10 min. water brown (rust) when first cut on.
April 10, 2013
Rated 5 out of 5 by Marie38 This hotel was in the perfect location!
I look forward to coming back....our stay was above and beyond my expectations!
February 25, 2013
Rated 4 out of 5 by Charker07 Very helpful staff
We enjoyed our stay and were very impressed by the friendly and helpful staff.
September 5, 2012
Rated 5 out of 5 by BlakkPurl Mercedes Benz Relay Hotel
The hotel met all my needs. It was clean and quiet.
Will stay with you again.
February 18, 2013
Rated 3 out of 5 by Ronnie54 This hotel is lacking
Cold shower one morning. Room needs cleaning. Bathroom door would not close.
October 4, 2013
Rated 4 out of 5 by Georgia22 Caring and friendly staff
All the staff were GREAT! They were friendly and did not hesitate to help.
November 12, 2012
Rated 2 out of 5 by swarmb642 Do Better
I was disappointed in the service, you guys could have really done better.
May 29, 2013
Rated 5 out of 5 by janis Hotel was satisfactory
Very nice except the valet parking .... took 40 minutes to get our car.
May 19, 2013
Rated 4 out of 5 by Kirk31414 Pleasant Experience
This hotel experience was very good.
March 17, 2014
Rated 5 out of 5 by SRaynor2 Raynor's Outting
My family members enjoyed their stay. We will uses this hotel again.
December 12, 2012
Rated 3 out of 5 by Girl Great location foe events!
Had a wonderful experience!
March 24, 2014
Rated 3 out of 5 by quiet This hotel has some great features
good location, parking, meeting rooms comfortable, great acoustic.
July 1, 2013
Rated 5 out of 5 by NewYear1300 Execellent Accomodations
The Staff was very helpful and ensured I got the room I wanted!!
January 3, 2013
Rated 5 out of 5 by Jp15 Great room
Wonderful hotel and excellent staff. Will definitely stay again.
January 18, 2013
Rated 5 out of 5 by MikeSt Thank You
Miss Pat was extremely helpful, a wonderful person to speak to.
August 9, 2013
Rated 5 out of 5 by Richard57 Great service
All hotel staff were very friendly and helpful during our stay!
January 7, 2013
Rated 2 out of 5 by lmpznf Don't Eat the Meat
Received undercooked chicken
March 17, 2014
Rated 4 out of 5 by CBTX Lock Down in the Sheraton during a Snowstorm!
Attended a conference at BJCC and the Sheraton is connected to it. I was expecting issues with meals because I usually have to eat by myself...not a pleasant thought anywhere. On Tuesday during my stay it snowed an inch and that literally closed down the city. Not the Sheraton's fault, not the mayor's fault, not the meteorologists fault (well, maybe...). What the hotel staff did not make clear is that there's a trolley that runs from the hotel to the "restaurant district", so I spent Saturday through Tuesday morning scrounging around for meals. Once the snow hit, no one had any choices. The hotel was extremely accommodating by changing the hotel restaurants to buffets so that things moved somewhat quickly. Food fare wasn't very great, but we had it. Most of the housekeeping staff stayed at the hotel for three days and only one day, I didn't have housekeeping services...pretty darn good. The staff were all friendly and efficient, that was stellar. I would have enjoyed free coffee stations and carts for supplies to be out. The coffee did happen the last day and I snagged a housekeeping staffer for toilet paper one day. So, even though it wasn't my best hotel experience ever, hats off to the Birmingham Sheraton management and staff!!!
January 31, 2014
Rated 4 out of 5 by mom2mk Great Customer Service
The staff at this hotel were so gracious and accommodating.
June 10, 2013
Rated 4 out of 5 by Challenger Stay feedback
Excellent stay...close to everthing!
February 25, 2014
Rated 2 out of 5 by larry34567 Needs work
The staff was great but the value was less than expected.
October 3, 2012