Rated 5 out of 5 by PG72 Outstanding location
We came to see the Iguazu Falls - and we did 24/7. The hotel provides an excellent base from which to explore the Parque Nacional Iguazu and when exhausted from that exploration a marvellous 5 * oasis of comfort to return to.
March 2, 2014
Rated 4 out of 5 by Hockeydad900 Great location
The best place to stay to see Iguazu National Park. Great view of the Devil's Throat Falls. Walk from the hotel right into the park. A bit isolated if you want to go into town, but the park is the thing to see. Decent restaurant. Rooms being renovated nicely.
February 28, 2014
Rated 4 out of 5 by JackSPG In the middle of it all
Great place to stay if you are coming to visit the falls. It's a beautiful setting and easy to get around. As night settles in you can relax to the sound of the falls, have a nice diner and recharge for the next day.
February 27, 2014
Rated 3 out of 5 by CanadianVisitor Iguazu service unacceptable.
1. Very disappointed with hotel offering for local attractions. No brochures, maps or write ups of how to visit the Iguazu Falls or other local attractions where offered at check in, within the room or in the lobby. A Wonder of the World at its doorsteps and the reason to be for the hotel and the hotel doesn't try to capitalize on it???
2. Service by the food and beverage staff was unacceptable. On two occasions orders where taken but not filled. Second orders with another staff member had to be made each time. On a third occasion we were the first quests to enter the restaurant for the evening dinner and were told to select any table we wished. When about to sit down at the table we chose a waiter yelled I'm giving that table to another customer. The other customer didn't care which table she had and told us to take it. We did but the waiter (first initial M) then refused to serve us or give us menus. He served 3 other tables that arrived after us but not us. We asked for another waiter who served us well, Andre.
3. Lights on the hotel name sign at the outside entry were out on half the hotel's name for our entire visit.
The room and facilities were fine. The hotel location and the falls amazing.
February 27, 2014
Rated 5 out of 5 by James1001 Beautiful Place!
My wife and I had a wonderful stay in our King room a view of the falls and a large balcony. Worth every penny! Food was delicious! Staff was very friendly and helpful!
February 25, 2014
Rated 2 out of 5 by Margie47 extra charge on credit card
Having had no response to our email we would like to query why my credit card was charged when we have a receipt showing that we paid the bill in full in Argentinian cash. The "contact us' you refer to seems only to apply to Tucaman
February 24, 2014
Rated 5 out of 5 by Rozie42 This hotel has good features
This hotel has all facilities one would expect of a 5 star hotel.
February 7, 2014
Rated 3 out of 5 by suman514 Great location
If you are visiting the falls on the Argentinian side, stay here. This is the only hotel within the Argentinian side of Iguazu Park.
Can’t beat the location. It’s about a 5 min walk to the trails, and maybe a 10 min walk to get to the train station that takes you to the top of the “devil’s throat.” You get a really nice view of the falls from the lobby and some of the rooms.
Other than that, the service is okay, not stellar, but good enough. We had a problem with our room when we checked in. First, our room wasn’t ready, and then they gave us the wrong room (two twin beds for our 10th anniversary). Needless to say, we were a bit annoyed, but the beauty of the falls and trail system quickly rendered the annoyance non-existent.
Breakfast buffet was included in our rate and was probably one of the best spreads in our 3 week trip to Chile and Argentina.
Recommend getting a room facing the falls.
February 17, 2014