Rated 5 out of 5 by Visitor81 Great place for families
We returned for the third time this year to the Sheraton Denarau, and again felt relaxed immediately as we checked in. Last year we spent a little over one week at this resort, however this year decided to head out to the islands and only have one night at Denarau. Despite enjoying the islands, my wife and I both regretted not spending the entire week at Denarau as soon as we arrived. I know Fiji has beautiful islands, and Denarau is not a true reflection of this however it is the most relaxing place for a holiday with 3 young children. We love spending days together in the pool, with no agenda. The kids loved kids club and trips on the Bula bus. The rooms are massive and provide ample room for most families. We will definitely be back for another week next year.
January 6, 2016
Rated 4 out of 5 by Jojo71 Staff attitude let the property down on this visit.
Having stayed at the Villas twice, 14 years ago, we were excited to return to the warm Fijian hospitality. The property itself and facilities were still of great quality. However staff friendliness left lot to be desired. From front desk to The Wet Edge we were sorely disappointed at the lack of willingness to help. Simple requests, things that would be in people's job descriptions really, seemed to be too much of an effort for the staff in question. I don't think we'll be returning, which makes me sad as our long term memories of the Villas are great.
October 15, 2015
Rated 4 out of 5 by AMW1 Our stay
In order to convince my husband to come to Fiji and in particular Sheraton Villas, I say every year that this will be the last time we come. ( we have a holiday home in NZ and family to visit in Europe ) , but once we get here and we see how lovely and welcoming everyone is and how happy our children are in Kids club, (especially when Kalea is on duty) he always promises that we will book again next year. We had an amazing holiday as usual so see you next time !!
August 2, 2015
Rated 5 out of 5 by Tracey20 Pools were fantastic
Great facilities for families, variety of pools, great swim up bar in villas.
May 1, 2015
Rated 5 out of 5 by Mazza68 Customer service
From the moment we arrived.
The staff was very welcoming and helpful.
Bags were stored safely for us until room was ready while we enjoyed the great facilities.
The room was ready 3 hr's earlier, which was terrific after a long travel.
Room was better than expected.
April 11, 2015
Rated 3 out of 5 by Jkf53 Guest relations
Staff at guest relations need cosistant training they all had a different answer, very frustrating at one stage called reception at three different times and was told guests had checked in but. They were not even in the country!! How could three different people get this so wrong? When we requested buggies to pick us up they never turned up on time not good enough for a five star resort, the wet edge restaurant was lacking in quality service and the food was below parr. The infinity pool was cloudy and felt dirty,as well as the adult only pool get rid of the sand please!!
April 6, 2015
Rated 5 out of 5 by Fran07 Family Holiday fantastic
stayed in a 2 bedroom pool villa, excellent room, pools amazing, room needed dusting BIG time but apart from that fantastic place, amazing people and we had a great holiday
December 2, 2014
Rated 5 out of 5 by 21kath The sheraton villas were excellent
Clean, comfortable and close to everything. Our stay was enjoyable and highly recommend.
November 28, 2014