Sheraton Lake Buena Vista Resort

  • 12205 S Apopka Vineland Road
  • Orlando,
  • Florida
  • 32836
  • Stati Uniti
  • Mappa

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Rated 3.9 out of 5 by 719 reviewers.
Rated 5 out of 5 by Pet and family friendly There were multiple excrement bag stations throughout the property and the mini water park is a huge hit! October 14, 2013
Rated 2 out of 5 by rude and unhelpful staff Staff ( front desk, manager ) are too busy to help. Consieergers are too busy try to make you go to buy timeshare. July 16, 2013
Rated 3 out of 5 by Great and worst about this hotel The location and staff were great. The other areas were on average. The worst was the air-conditioner; it was loud. September 5, 2012
Rated 4 out of 5 by Very relaxing I just started staying at this hotel. Wonderful staff, clean hotel, awesome gym. Now my preferred hotel in Orlando. October 11, 2012
Rated 5 out of 5 by Problems Solved In short, there was a problem with my bags, and Sean, the manager resolved the problem promptly and professionally June 27, 2012
Rated 3 out of 5 by Check in was a let-down After requesting early check-in when I made these reservations in Aug. I was told that every effort would be made to accomodate this request. Well upon arrival Oct 18th, at 12:30pm we were told that not only could they not accomodate early check-in but that it would probably be no earlier than the normal 3pm check-in. We were not offered any resolution to this inconvience such as "let us take your bags for you" or " you may change in a changing area and use the pool if you wish". We decided to leave the hotel with a promise from the front desk agent to call my cell # when the romm is ready. We are still waiting for that calll!! We came back at 3pm and were told that the room is still not ready! We went to the pool to ?relax? and at 4pm I could'nt take any more "relaxing" so I went in to complain to the manager. The desk clerk said our room was ready and gave me the key-cards. I cut my losses and just walked away. Not a good way to start what was supposed to be a wonderful Conference that weekend. It clouded the rest of our stay with you. When housekeeping can't keep up with demand then its evident management is the responsible party. There are ways to aviod this kind of treatment. October 21, 2013
Rated 5 out of 5 by The PLACE to STAY near WDW! Great place to stay; surrounded by lots of restaurants; only drawback was $17 resort fee which included parking. December 27, 2012
Rated 3 out of 5 by Great staff I went for an event an was happy that the staff was friendly. The furniture is modern and room was comfortable. June 22, 2013
Rated 5 out of 5 by Great Experience and warm friendly staff Everything was amazing!! but mostly impressed with Dercy Rojas Guest Services Supervisor.. November 10, 2013
Rated 3 out of 5 by Slam My room was on the third floor on the end of building 3. I listened to the gate slam all night long. Not cool! May 6, 2013
Rated 5 out of 5 by Excellent Staff! The room was great, but the staff makes it! Eddie, Ashley, and Jon were particularly pleasant and attentive! October 25, 2012
Rated 5 out of 5 by Great Hotel Bellman who was on duty Tuesday 10/15 @ 6 am very freindly nice guy.Sorry did not get his name. October 16, 2013
Rated 5 out of 5 by Excellent Property and Staff Even though my stay was only for one night, the hospitaltiy was outstanding and the facility exceptional! December 5, 2012
Rated 4 out of 5 by Great location Comfortable, great bed and staff helpful and very friendly. Buses to and from Disneyworld was a plus. February 9, 2013
Rated 5 out of 5 by Neat and clean. Every staff person we dealt with was informative and cordial. Hotel was clean, comfortable, affordable and has easy access to our itinerary. November 11, 2013
Rated 4 out of 5 by Aug 2012 We had a very enjoyable stay for 7 days. Staff were excellent, pool was great. Convenient location. August 26, 2012
Rated 5 out of 5 by Very Fine Our stay couldn't have been better. Enjoyed everything about the Sheraton Lake Buena Vista Resort. June 17, 2013
Rated 5 out of 5 by features I loved the restaurant style service. Pools seemed interesting, will have to try on my next trip August 12, 2013
Rated 5 out of 5 by family vacation the staff was wonderful, and the facility was beautiful and comfortable. I will stay again. September 3, 2013
Rated 5 out of 5 by Can't wait to go back! The pictures on the site are exactly what you see when you are at the Sheraton! Beautiful pool area--heated pool--great! The kids loved the slide and activities. We ate out by the pool and food/service was excellent. Even delivered it to us after we ordered it at the bar. The beds are extremely comfortable (like others said--couldn't believe how comfy)! The elevator is OK little slow but no big deal we took the stairs when we needed to. The only downfall is the shuttle service. If you can get out early enough you probably don't have a problem. But, if you get in late and want to sleep in you will have to take a taxi--but don't worry those are right outside and they have set price with the hotel. As far as pickup from the parks that is another story! Times are tough and sometimes you have to get picked up at the park you are at and then go to another park and get off that bus to get on another right next to it. You can take a taxi from the parks. Like we did. Actually we liked one taxi driver from the Sheraton and called him a couple times. Also, set up time for airport pickup with him also! But like I said, overall great stay! Oh, also, great souvenir store right across street! Go there! April 16, 2013
Rated 1 out of 5 by Unless it's free don't stay Room was dirty and area is very noisy. Would not recommend November 30, 2013
Rated 5 out of 5 by Great place Service, food location, and staff were great! The carpet in my room could have been cleaned. May 6, 2013
Rated 5 out of 5 by LOVE IT Great location, clean and roomy, good price. We loved the hotel we will definately come back. September 12, 2012
Rated 5 out of 5 by Friendly and helpful staffs The staff are wonderful. Very helpful and friendly. Location of the hotel is very convenient. December 21, 2012
Rated 3 out of 5 by Average, which is not a bad thing Older property with balcony, but hvac unit blows onto the balcony. Good enough. No issues. July 28, 2012
Rated 1 out of 5 by Not up to SPG standards Window AC units and filthy outdoor halls leading to rooms make this a 1 on my hit list August 2, 2013
Rated 5 out of 5 by 2nd stay in two months Sheraton lake buena vista keeps getting better the staff and service was excellent August 16, 2013
Rated 2 out of 5 by Average stay Average accommodation, service, amenities and food November 28, 2013
Rated 5 out of 5 by Wonderful! Beautiful, clean and comfortable hotel! Would highly recommend. November 4, 2013
Rated 5 out of 5 by This is a great hotel / staff Excellent staff - especially Sean and Michelle !!! Will be staying again, soon September 3, 2013
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