Rated 3 out of 5 by Biztravelmom Nice view, mediocre hotel
Hotel has great view & good convenient location. Hostess at restaurant was incredibly rude. Manager simply adequate at response, just went through motions. Room is okay, not great or particularly luxurious, even with the upgrade. Restaurant food is mediocre (although their waiters were very nice). Hotel has no gift shop/stand for emergency supplies.
April 15, 2015
Rated 4 out of 5 by ccmotivates this hotel has great views and amenities
We had a great experience!
April 12, 2015
Rated 4 out of 5 by Truenorthtraveller1 Weekend Getaway
Spent the weekend at a conference here. Food was good, staff pleasant and bed was "very" comfortable. Not too close to airport so you will need to drive/take taxi/arrange a shuttle. Public transit available but you need to plan ahead especially if you end up in a snow storm like I did (March 20/15). Lots of history in this little spot Weehawken.
March 24, 2015
Rated 4 out of 5 by ME1234511 This Hotel Will Not Hold Luggage
I'm a frequent traveler and have stayed here for the last 2 months. I have come across an issue with a new policy where I must change from this hotel, that that I stay at weekly.
Because I come and go on the weekends, I store my luggage at the hotel over the weekend, so i don't have to lug it back and forth. For the last 15 years of travel, I have done this at many many hotels, and I have never stayed at a hotel that would not hold my luggage over the weekend, until I stayed here.
This is a very necessary hospitality that a hotel should provide their guests, and it creates a big inconvenience to them.
I will be in the Weehawken area for many many more months, possibly a year, but I will be changing hotels due to this very inconvenient hotel policy change. And, I'm sure that several other coworkers will be doing the same.
I'm very disappointed with the Sheraton, and their lack of caring for their frequent travelers.
March 3, 2015
Rated 3 out of 5 by doingme Customer Service Improvement
Local resident of edgewater, who unfortunately was displaced due to fire, stayed at Sheraton due to proximity and reputation. Due to communication issues with front desk staff, checked out of the hotel and will not be utilizing sheraton brand again in future. Rudely approached by staff with incorrect information regarding 2 year old child.
January 28, 2015
Rated 4 out of 5 by dmprokop Block bookings are a waste of time.
Some front desk people need to be trained a little more. Our group did not get to be together in on side of the hotel. We were in two different buildings. I myself was not happy with that. Next time we'll make sure that our "block of rooms" are in the same area.
January 20, 2015
Rated 5 out of 5 by NevCan Great location for NYC; Fantastic Staff
Great location for NYC. The Ferry is feet from the lobby. Great staff; superb hotel. Will stay here again.
January 9, 2015
Rated 4 out of 5 by Zach852 Little hidden gem
I stay here for my layover due to work purpose and I have been here a couple times already. I consider it a great alternative than staying in the city. Access to NYC is great with the bus stop and ferry right in front of the hotel. It's actually good access to the NYC even you party til 3am. I actually did that and I just took taxi to port authority and get on the bus for 10 mins and i was back! The hotel room itself is pretty nice size and comfy bed. I think they did a renovation and everything seems in good condition. Gym is a small yet decent size. Restaurant in hotel is recently priced. It's just there is nothing much going on in the nearby area. Some of the staff are very attentive I have to say. It makes the experience very nice.
December 8, 2014