Rated 5 out of 5 by Bob1951 great location
Great location to take ny waterways to nyc plus added feature of a close proximity to other places of interest' One of the best staff I have ever encountered. Great vues of the New York Skyline.
July 31, 2014
Rated 5 out of 5 by Carolinahappy knight
Great Hotel. Fantastic view of NYC
July 31, 2014
Rated 5 out of 5 by Dave02 Exceeded my expectations
I had expected issues with my reservation but was very pleasantly surprised that my issues were taken care off. I had booked 2 connecting rooms because of traveling with my grandsons and both rooms were excellent. They were very clean and had a view of NYC. The staff was very helpful and knowledgeable when I needed questions answered. There were a few restaurant's within walking distance. The hotel location was right on the water and nearby there were several transportations options to get to New York City.
July 24, 2014
Rated 4 out of 5 by Pablo12345 Phenomenal View - Clean and Bright Rooms
I attended a Workshop so I did not have time to enjoy many aspects of the hotel or NYC. I was very impressed with the quality of the room and the friendly and helpful staff. I found the restaurant rather limited and felt that the rather high rate I paid should have given me access to the Club and to perhaps more perks in the room, including WiFi which I had to pay for on a daily basis.
July 27, 2014
Rated 5 out of 5 by Alaska12 Great views.
This hotel was a great place to hop into New York on the ferry.the views of the city were beautiful.
The rooms were comfortable and clean,and the pool and gym were a bonus.
Staff were friendly and eager to help.
July 27, 2014
Rated 4 out of 5 by Lew47 wedding
Bed was comfortable. No extraneous noise. Food was good. Room rate was reasonable. No complaints.
July 28, 2014
Rated 5 out of 5 by KitchenSink great room
The best room in the hotel. We could still see the fireworks even if the show was on the Brooklyn Bridge.
July 8, 2014
Rated 5 out of 5 by Referee62 This Hotel has a very freindly Staff.
This Hotel had both friendly and efficient service. We enjoyed our 4 day stay as we travelled back and forth from New York. It was easy access to the Bus or Ferry that is very close in proximity to the Hotel. It was a safe environment and a great view of the New York Skyline. My Wife and I highly recommend the Sheraton Lincoln Harbor Hotel!
July 4, 2014
Rated 5 out of 5 by Ricka59 Great location, very comfortable.
My only complaint would be about the complimentary breakfast on the 10th floor. Selection very limited, coffee very strong.
July 3, 2014
Rated 1 out of 5 by jay1923 My latest stay
Front desk always seems to have a line for check in.
Desk staff did not recognize my Platinum status.
Restaurant would not seat me for breakfast. Asked to wait 15-20 minutes because 2 parties were coming in at 8am. Majority of tables were vacant. I spent $1000 to stay 3 nights and was not given any preference as a guest?
November 11, 2013
Rated 3 out of 5 by Baso233 Good size rooms/high parking fee/average stay
I've stayed at this hotel many times before, and feel the disappointment each time I'm slapped with a $25 parking fee, which used to be free. It doesn't feel right to me that a hotel In NJ, outside of Manhattan, is charging a parking fee that high. During my last stay, I happened to use points, so my stay was basically free, beside the $25/day parking fee. Just wish that I had picked a NYC hotel instead, if I were to spend that kind of money on parking.
I also did not get housekeeping service during my 2-day stay, which made me wonder if it was skipped b/c of points usage/free stay.
If it wasn't for the parking fee charged as extra, I would probably return in the future, but to me, this hotel does not offer the same value that it used to.
October 29, 2013
Rated 5 out of 5 by kaen liked the rooms
first time there will be going back
June 30, 2014
Rated 4 out of 5 by DreamCatcher Great Views
It was a Ladies Nite Out weekend and we reserved the King Suite with the panaromic views of NYC. The room was clean, large, comfortable, and the views were stunning!
July 21, 2014
Rated 5 out of 5 by Lawrence20c Favorite Hotel in this area.
We like this hotel and always stay here when we are going to Manhattan, NY. It is not in NY but NY is 10 - 15 minutes by Ferry or Bus, and they have a huge park- yourself lot if you drive to it as we do.The hotel is perfect and priced right the staff is friendly and helpful. To me nothing else matters beside what I have written above but they offer more..
July 16, 2014
Rated 1 out of 5 by BUS1CLASSTRAVELLER SAVE MONEY & TIME - FIND ANY OTHER PLACE TO STAY IN NEW JERSEY
It was a pathetic stay experience - arrive at 1 am in night - room key for 433 does not work in 3 Ups and down the elevator and long walk with luggage on other side of tower as manager who promised to come to help never arrives, receptionist gets angry o compalint saying WHAT CAN SHE DO! complain to 800 number at 2:30 in middle of night to help - WAO! NEVER AGAIN - KEEP AWAY from it - in this much money they charge you can stay BETTER!!
May 19, 2013
Rated 5 out of 5 by Bailey19 Awesome Hotel Right On The Hudson
We had two rooms for a week on the 10th floor, We had a beautiful view looking out on the Hudson River and into New York City. The rooms were large, very clean and very comfortable. There was a bus and ferry stop right outside the hotel and Hoboken NJ was an easy walk along the harbor from the hotel. The staff was very helpful in dealing with a couple of minor concerns we had. We would definitely recommend this hotel..
January 1, 2013
Rated 1 out of 5 by madonna Unfriendly staff, rooms not maintained
This was my 5th consecutive week staying in this hotel. Every week it seems to get worse.
1. The staff doesn't look up or say hello when you walk by. After four days, the only time sometime noticed me is if I stood in line at the front desk.
2. The televisions in the rooms do not work. I have called maintenance every week about this issue, and finally this week was told that the company that installed the HD did a bad job and it doesn't work properly in any room. I was told there are a limited number of non-HD channels that 'should' come in fine.
3. I needed to change rooms because the first room had the thermostat ripped of the wall.
4. Three out of the five visits (again, all consecutive weeks), the rooms smell of smoke terribly. It's clear that they attempted to deoderize the room, but that just doesn't work. They smell of smoke and it is foul.
5. The hallway to between the buildings leaks. When it rains, the windows leak causing puddles on the floor. I point this out because I have noticed it multiple times over multiple trips - and nobody is doing anything except putting a caution sign and towels around.
6. The beds and pillows are incredibly uncomfortable. The beds are clearly old as there are indents from where people lay on them. It makes them lumpy and unlevel. The pillows are mush and provide zero support. I always wake up with a pain in my neck.
It's not like this is the only hotel in the area. With such competition, and with the brand of SPG I expect so much more.
July 18, 2014
Rated 5 out of 5 by Manju Wonderful Time!
This place has everything you need! The Beds are wonderful! I have no idea where they buy their pillows, but they are the best I have ever put my head on. After a long day in NYC we came back to a clean and comfortable place to stay. The staff was friendly, over the top to help. The fairy is right outside the hotel. You can get your tickets at the front desk. They have a indoor pool, which we didn't use, but will the next time we stay there.
Robes in the closets. This is a 5 start hotel for a 3 star price! Highly recommended!! The view is awesome of the city day and night. We have paid a lot more and gotten a lot less. A must place to stay or recommend to family and friends. They will thank you later.
March 10, 2012
Rated 4 out of 5 by NYCtoNJ Comfortable stay in Jersey
I live in Manhattan and stayed at this hotel for a wedding nearby. Hotel was very easy to get to from the City, rooms were comfotable and spacious.
July 14, 2014
Rated 5 out of 5 by Fernando2 Very good hotel
Hotel has great features, nice view to the Hudson River. etc.
July 14, 2014
Rated 5 out of 5 by whunnoi Comfortable & impressive views
My room was really comfortable. I am impressed by the size of the room and the view of Manhattan from my even- numbered room.
July 13, 2014
Rated 5 out of 5 by cajunladies7 Home away from home
Easy access to New York. Our stay was 7 wonderful days. Went to New York every day with no trouble. Room was a great size. The only request on the 10 floor breakfast lounge need some salty foods all were sweet items to pick from. All the people we met were great. Will stay their again.
July 11, 2014
Rated 1 out of 5 by BLAKE wedding
During the weekend of Dec 2, 3 and 4 we had approximately l5 rooms at the hotel for our daughters weekend wedding. The hotel itself was excellent. We had a brunch on Sun for about 30 people that the restaurant was aware of. Service there was horrid. No one seemed to be in charge there. There were no tables set up for our guests, food orders were very late in coming. We felt we should have been reimbursed for something either by the hotel or the restaurant. No one seems to want to take any responsibility for the mistake. thatmaybe yo
December 8, 2011
Rated 3 out of 5 by LLLBna Needs someone to teach them customer service
Phones in room never charged, staff knock on door while d&d is on, call your room when you are trying to sleep. Not impressed!
July 12, 2014
Rated 3 out of 5 by Twinsohboy The Ferry makes this Hotel
The Hotel is situated nicely on the waterfront and has some awesome views. The best thing this hotel has going, is that is has the ferry right outside their door. So if you need to travel over to New York, this is a great place to stay for that reason.
July 10, 2014
Rated 2 out of 5 by breeze Disgruntled to say the least
I have stayed at this hotel before and enjoyed my stay which is why I returned however this time around I was totally shocked and amazed that I had to pay for parking. It was a total surprise and was not warned before hand because traveling with two vehicle I would have stayed somewhere else where parking is an accomadation and not fee. This defintely needs to change. In addition I called hotel service and requested additional towels because I was traveling with children and it took over two hours to get these towels after calling two additional times. I don't know what was the problem on this particular stay but it was a great overall experience again.
July 19, 2012
Rated 2 out of 5 by consult001 Disappointed
Perhaps this location is no longer interested in the business traveller. This was my third engagement in the area and I looked forward to returning with excitement as the prior two extended stays with this hotel had been wonderful. Management has changed though and I never felt appreciated as a recurring guest. The renovated rooms are lovely, but with restaurants in walking distance in such short supply, the lack of a microwave or refrigerator was a hardship when I am there week after week. Room service never did get it right for me and no attempt was made to encourage my repeat business.
It is also nice to have a SPG club, but the nightly snacks were sub-par compared with other hotel chains. I did appreciate the free wine Tuesday-Thursday and the attendant was wonderful.
I have another year to go on the Weehawken contract and have moved to another location for the durantion.
November 1, 2011
Rated 1 out of 5 by Nynow1 No consideration for SPG Member
We have stayed at this hotel for many years whenever we go to NY Gift Show. This time we could not make reservations starting 1 year in advance because of the Super Bowl. No consideration for long time SPG members with long history of staying there. Made reservation for after the Super Bowl but when the weather turned sour called to add to the reservation and they made it very difficult, locking us out of our room, charging for breakfast buffet which was unetabie eggs cold,bacon coldl, anddoing nothing for our discomfort. Charged for parking but plowed us into our spot. The manager should have tried to please us NOT
February 4, 2014
Rated 5 out of 5 by SPG1 Great location and attentive staff
I had requested an early checkin but upon arrival our room was not yet ready. The lady at the checkin noted that we had been upgraded to a corner suite on the 9th floor but that it was not yet ready; we had the option of taking a regular room but knowing the view from a corner suite I declined. As we had engagements in New York we left our luggage and requested that it be moved to our room. When we returrned that evening our room was great (unbelieveable view of the New York skyline) and our luggage was there -:). We have stayed in this hotel a number of times and have always had great service and platinum recognition. The staff is always friendly and very helpful.
May 30, 2012
Rated 2 out of 5 by Cath729 Hotel in need of repairs
None of the ice machines worked...checked floors 4 and 5 and nothing. The tub fawcett was practically coming out of the wall. TV in bedroom didn't work. Hotel just seemed to be a bit worn and beat up.
July 6, 2014