Rated 3 out of 5 by Versie unfriendly stsaff
NEEDS INPROVEMENT. PARKING SHOULD BE COMPLIMENTARY FOR HANDICAPPED INDIVIDUALS, AND SELF-PARKING.
April 21, 2014
Rated 4 out of 5 by Lerel Convenient quality
This hotel is so conveniently located to Hobeken and NYC. Staff was welcoming and helpful with directions and touristy type questions. The room was very nice. The bed linens were bleached to the extent that the smell stayed in my pajamas. That can be a good and bad thing. The hotel was pet friendly and liberal with their use of parking lot time. I would definetly stay there again.
April 20, 2014
Rated 4 out of 5 by Bruno01 Great location
Great location for business when you have meetings in the city and in new jersey
Unbeatable view of Manhattan
April 19, 2014
Rated 4 out of 5 by Melissa01 Very nice stay
Would recommend this place. Convenience of bus stop for a 15 minute bus ride to New York for shopping and shows. Rooms were very nice and comfortable.
April 18, 2014
Rated 5 out of 5 by Yankeesgirl6373 This hotel was absolutely wonderful
My husband and myself are going to see a show on broadway possibly every other month and we planned on staying at the Sheraton and hopefully requesting our favorite and best room we feel 1003. With its beautiful panoramic view it was spectacular. It made me appreciate NYC.
April 16, 2014
Rated 5 out of 5 by Mhisham Good Hotel
It is a very good hotel with a nice location near to New York City. They have good guidelines for City tours and activities. Quite, clean and worm atmosphere
April 16, 2014
Rated 5 out of 5 by Steve3080 Great getaway weekend
I planned a romantic getaway weekend, and this Sheraton fit the bill nicely. Easy access to the ferry to Manhattan, made it all the more better, as we were seeing a Broadway show. The staff was very helpful, and went out of their way to make sure our stay went well.
April 15, 2014
Rated 4 out of 5 by Ash12 Very helpful staff and clean nice rooms
My stay was very comfortable and the staff was very nice and helpful.
April 14, 2014
Rated 3 out of 5 by lucas1069 BathRoom Issue
The water coming from shower spray is too small and you cannot enjoy many water until you switch to most heat direction. But it is gonna burn your skins. Others are okay. The bathroom issue in my room of 10 floor made me really uncomfortable.
April 14, 2014
Rated 5 out of 5 by Grim This hotel is very nice.
This was a great stay at the Sheraton Lincoln Harbor Hotel. I knew we were across the Hudson from NYC, but actually being there and seeing it was amazing. We could of not asked for a better weekend. Everything from transportion and restaurants was right there or minutes from the front door. We will be using the Hotel for future stays.
April 8, 2014
Rated 5 out of 5 by Trish917 Courteous and Efficient Staff
After a long day and ride from South Jersey'
the young lady working the front desk on Friday 3/28 at 8 pm was friendly and
efficient, allowing me get to my room quickly.
On Sunday 3/30 Omar, working the lobby, helped me find the right 8 am water taxi.
He prevented me from missing a very important meeting.
My room was immaculate.
Thanks to all.
April 5, 2014
Rated 5 out of 5 by Ellabeth1 Comfy, comfy
Loved the room size. Great sitting/ TV area seperate from the sleeping area. Comfy bed and nicely updated bathroom. Incredible view of the city. Peaceful private and a great get away. Staff consistently friendly and helpful. Looking forward to our next stay. This will definately be our 'go to' place to stay when we are visiting NYC.
April 1, 2014
Rated 3 out of 5 by Liustx Restaurant service can be better
Overall this is a great hotel to stay, however, I think it can be much better if the following can be improved.
The restaurant on site are not well managed.
Staff have no passsion, layback, shows a lot of careless; Business hours are not followed. Staff seems not enjoy working there.
April 1, 2014
Rated 4 out of 5 by Mez3 Great location and NY sky line view
My stay at this hotel location was great very close to ferry for ride over the Hudson river to downtown NY. The views of of the city and sky line is second to none. Great location with great restaurants and stores to shops easy access to parking.
March 31, 2014
Rated 3 out of 5 by 2dwell What a nice view, of the building next door.
Upon check in for a 3 night stay, I was informed (after a 5 minute wait) the room I booked was unavailable. Front desk offered me free continental breakfast...and informed me the manager would call me the next day - perhaps to find a room or lower my rate. That never happened.
The room I check into had every light on? Nine in total? As a LEED certified hotel, this seems pretty ignorant.
Nice gym area, breakfast was good and fast. Hotel staff was friendly; as were some of the restaurant staff.
This is an excellent location for working in the city travelling by ferry. The view is spectacular; just don't book a room with a view - you may not get it.
March 31, 2014
Rated 4 out of 5 by Jeff6625 Convenient
Best non-New York location without staying in New York
March 31, 2014
Rated 5 out of 5 by ithacajosh Pet-Friendly
The staff loved my puppy, and did everything they could to accommodate us. Convenient, friendly, and reasonably priced. Great restaurant in the hotel, too.
March 31, 2014
Rated 5 out of 5 by Julia2014 A Comfortable Place to Stay
I found this hotel had spacious rooms, and everything a business traveler would need for a comfortable and productive stay. The staff was very helpful in getting me where I needed to go.
March 28, 2014
Rated 3 out of 5 by VS0521 Just OK
Room was dirty upon arrival. long hairs on counter in bathrrom, trash full, dirty coffee cup, crumbs. Called the front desk to complain, left for dinner. Upon return there was a fruit basket left but room was still not cleaned. Called again, then it was taken care of. At another room (booked two) my colleague displayed his do not disturb sign yet room was entered and partially cleaned (TV straightened, remote moved, trash emptied, nothing else). Not appropriate to enter room when sign is displayed.
March 24, 2014
Rated 3 out of 5 by PADE Good for Business Trip
Good place to stay ....!
But the breakfast for the Club members couldn't call breakfast, if you see what you get in the Morning by other Hotel chains ....
March 15, 2014
Rated 4 out of 5 by BDY19 V.P. Sales
Everything was great except for Sunday night bar service.
March 11, 2014
Rated 5 out of 5 by melh07302 Very surprised
I highly recommend this hotel. The room was very clean with all the standard modern amenities and had an amazing view of Manhattan. The front desk staff was very attentive, polite and helpful. The hotel restaurant had a great Italian menu selection that was absolutely delicious and not very pricey. The parking is reasonable for $25 a night and very easily accesible if you are going to be driving in and out during your stay. A ferry into NYC is available right across the street. A++ overall.
March 10, 2014
Rated 2 out of 5 by Scott954 Staff needs comprehensive training
First, Masina restaurant Is only very average. Breakfast is the best bet. Stay away for dinner.
Check in is vey slow. No status recognition from anyone. Television channels are very limited you can't even watch Regular CNN here.
Beds are uncomfortable and it seems like the mattresses have never been flipped. I stay at the property every month as my office is across the street and I have never been welcomed back once. It's as though I am always a new guest here. Staff needs extensive customer service training.
March 6, 2014
Rated 5 out of 5 by JLRPJL wonderful weekend
Hotel staff very helpful and knowledgeable about area and transportation.
great view of the city. Clean and comfortable!
March 5, 2014
Rated 5 out of 5 by Mainah Outstanding Personnel!!
I come to the city on very sporatic occassions and this is the hotel of my choice. The access to the city is outstanding and the personnel are so helpful. I'm coming back and bringing my colleagues.
March 4, 2014
Rated 3 out of 5 by hohum Extremely disappointing lounge
Paying extra to stay on club level was a mistake. I have never seen such a poor example of a club lounge in a Starwood property - a very small room with very little seating and what was there was not inviting. It didn't matter cause there were few people there. Honor bar had 2 choices of very cheap wine and some beers. 3 small plates set out - one was empty, the other two had 3 or 4 pieces of something that I honestly couldn't identify. The next morning's breakfast was just as bad - some squishy white bread next to a toaster and some uninviting looking pastries. I did take an orange and went back to the coffee maker in my room.
Also, put television on and could not access any onscreen guide. Called "customer relations" on room phone - rang 2 minutes without any answer. Called again a few minutes later and asked about tv and was given a vague explanation about their carrier and why there was no access to onscreen guide. Worthless.
February 26, 2014
Rated 5 out of 5 by Myheart0507 Quick stay
The rooms were spacious and clean. The kids enjoyed the pool.
The staff was very polite and helpful.
February 20, 2014
Rated 4 out of 5 by GingerSnap Free parking in this area is a plus!
Location and view is terrific.
February 15, 2014
Rated 5 out of 5 by lm927 my stay
although the hotel is very cozy and clean the front desk staff are not the friendliest
February 12, 2014
Rated 3 out of 5 by Epicurious53 Club level not worth the extra cost
I selected the hotel for location. While it met my needs, I wouldn't again pay additional for the Club Level features. First, breakfast on weekends should extend later than on weekdays (9:30 am). Second, wine & beer should be complimentary. Aside from this, lamps were unplugged and a TV didn't work (it was too late at night for me to call). On the other hand, the staff very nicely provided toothpaste as I'd forgotten mine.
February 10, 2014