Rated 5 out of 5 by Gene73 Great location and excellent staff!!!
I reserved a room with panoramic view for an anniversary trip and it was even better than expected! The staff was amazing and very helpful from the time we drove up to the door. Very friendly and gave great directions and advice for traveling to New York City. The room was very clean and bed super comfy with awesome view of Manhattan! Very convenient for New York City with water taxi just outside $9 trip to Manhattan, and bus stop just down the street with trip to Manhattan for only $3. The restaurant in the hotel was also wondereful with amazing views of the city. Highly recommend this hotel and will definitely come back for a stay here on our next visit!
June 6, 2013
Rated 3 out of 5 by NycTwins Disappointed
This was the second year for us at this hotel and I've noticed a decline in both service and cleanliness. The front desk staff tends to come across arrogant and even though check in time was 3 our room was not ready at 5:30 when we arrived. The cleanliness of the room was my biggest disappointment. Found room looked neglected..and found a bug in the bathroom that had us worried about leaving our clothes out the rest of our stay. A dirty room service tray was out in the hall for over 11 hours.The view is spectacular- I hope the management works at their front end customer service, but more importantly please clean up the rooms.
August 31, 2012
Rated 3 out of 5 by seap Location, location, location!
It doesn't get any better than this for seeing NYC! We were going to an event at the javits Center and the ferry from the hotel dropped us off 2 blocks from the Center. This is my 4th stay there and the staff is always excellent. We had a late night snack at the on-site restaurant which was excellent, all menu selections are very value priced compared to the surrounding area.
Only two recommendations - upgrade the concierge level breakfast from cold cereal and bread to a higher level and don't charge for the wireless service. Most major hotels provide free wireless, I understood our special room rate included free wireless but ended up getting charged for it.
January 7, 2013
Rated 4 out of 5 by chris1012 T.V.
Great hotel stayed many times. I was disappointed with the selection of t.v. channels. I would have called the front desk and let them know but I didn't want to waste time seeing it was a short stay and t.v. wasn't my top priority. It would have been nice to watch some t.v. the few hours I was in the room
September 1, 2014
Rated 2 out of 5 by Lrosmar Does not honor "best price guarantee"
I paid for our room in full because it stated we would receive the best price guarantee, instead the day of check in the price had gone down a quarter of the amount I paid per night. When I tried to have our nightly amount adjusted the Manager on duty at the Sheraton was unsympathetic and rude. She would not even give an explanation as to how it makes sense to make some one pay in full with a 'guarantee' if it is not true. Instead she sarcastically said sorry and walked away. Starwoods told me that the best price is only good for the day of booking. I will never use Sheraton Weehawken for our families visits again.
December 30, 2013
Rated 5 out of 5 by JohnP60 Stress reduction
We were in NYC to move our daughter into Pratt and as many of you may know it is always an extremely stressful experience. The staff at the Lincoln Harbor made our two nights an absolute stress reducer from the front desk to our Heavenly bed to the Club lounge and the expresso martins in the lobby lounge everyone was most accommodating . We are looking forward to our next stay.
August 26, 2014
Rated 5 out of 5 by melh07302 Very surprised
I highly recommend this hotel. The room was very clean with all the standard modern amenities and had an amazing view of Manhattan. The front desk staff was very attentive, polite and helpful. The hotel restaurant had a great Italian menu selection that was absolutely delicious and not very pricey. The parking is reasonable for $25 a night and very easily accesible if you are going to be driving in and out during your stay. A ferry into NYC is available right across the street. A++ overall.
March 10, 2014
Rated 4 out of 5 by Disciple99 Great for what we needed
The purpose of our trip was to drop our daughter off at college and get her settled in. Our stay went very well. We enjoyed use of the lounge and our room was accommodating with room to hold all of her stuff for her dorm. We were very close to Stevens Inst of Tech and all of the shopping we needed to do.
August 28, 2014
Rated 5 out of 5 by SusanandBob Beautiful Views of the Manhattan skyline
This hotel was easy to get to, and access to Manhattan was fairly easy either by car, bus or water taxi. Addie at the front desk was extremely friendly and helpful during our stay which included multiple unplanned extensions. The suite was spectacular with a great view of Manhattan. The club lounge was nice, though breakfast selection was disappointing.
August 24, 2014
Rated 5 out of 5 by houstonfamily4 More than Expected
When we arrived, we requested for a fridge; to our surprise, they upgraded our room to an extra microwave and a refridgerator. The room they gave to us had a spectacular view of Lower Manhattan. We could see all the buildings across the Hudson River, especially the World Trade Center Site. The hotel staff was very friendly and they made our stay enjoyable. Housekeeping always gave us a fresh room after a long day of touring New York. The only thing is, the nearest convienience store is about three blocks away. Otherwise, we would recommend this hotel to our friends and family; we most likely will come back.
June 2, 2012
Rated 5 out of 5 by Mhope94 This hotel has great service
The hotel was great the panoramic room amazing, booked it for my daughters wedding and we took some amazing pictures. I asked for a 2:00 o'clock check out and was accommodated right away while other hotels wouldn't . Yes I will stay here again!
August 25, 2014
Rated 4 out of 5 by Lostjohn Enjoyed our stay
This was a quick weekend getaway for my hubby and I and we truly enjoyed our stay. The proximity to NYC was convenient and the location was very nice. We loved the view of the NY skyline from our room and enjoyed the quality of sleep we experienced in the awesome beds. We did not try out the food and the club access was okay ( i think we expected more). The staff were wonderful and always eager to help. We will definately stay here again.
August 11, 2014
Rated 5 out of 5 by Dave02 Exceeded my expectations
I had expected issues with my reservation but was very pleasantly surprised that my issues were taken care off. I had booked 2 connecting rooms because of traveling with my grandsons and both rooms were excellent. They were very clean and had a view of NYC. The staff was very helpful and knowledgeable when I needed questions answered. There were a few restaurant's within walking distance. The hotel location was right on the water and nearby there were several transportations options to get to New York City.
July 24, 2014
Rated 1 out of 5 by frustrated17 The hotel needs major renovation
There was a bug in the bed which I brought to the desk.
The shower didn't work
The mattess seriously sloped down on one side- so much so that in the middle of the night I slid out of bed.
Room smelled musty.
Table in the lobby looked old and was all
scratched and chipped., etc, etc, etc.
August 19, 2014
Rated 4 out of 5 by Barney Great Hotel-Poor Restuarant
My wife and I have stayed here on numerous occasions. This is a great hotel with a wonderful location but the Mesina restaurant attached to the hotel leaves a great deal to be desired. When you stop in after returning from a show in midtown the kitchen is closed far to early to serve costumers. The staff of Mesina is not very friendly. A better bet is to go to one of the neighborhood restaurants (Ruth Chris or Houlihans) within close walking distance to the hotel. Since this is not our first bad experience at the restaurant we are surprised that Sheraton has maintained this partnership.
March 17, 2013
Rated 2 out of 5 by joemar92 expectations Ignored
this hotel fell short of my expectations when staying at a hotel associated with the Starwood brand.i would expect that when something is going on in the general area of the hotel that might disturb my stay that i would be notified prior to booking that hotel or at least upon check in. a building was recently demolished and a rather noisy clean was taking place at an early start daily. the morning after our first nights stay a call was made to the front desk at approximately 8am with a request to be moved to another room, the clerk (Ashia) said that she would look into the possibility of moving us and call back. i waited in the room for 45minutes. the call never came, not that day or the following 2 days of our stay. this matter is very disappointing and not at all what i expect from anyone employed by Starwood. As property owners through Starwood Vacation Ownership this is something that i would never expect and the negative experience will last quite sometime. please ensure that the General Manager at this hotel gets back to me promptly.
August 20, 2014
Rated 4 out of 5 by BJ4eva This hotel has very good location
Just cross the street for the ferry to Manhattan, with bus transfer in various directions. It is almost as central as actually staying in a Manhattan hotel, but much more piece and quiet. Spacious and nice rooms. But A/C was not working very well and there were no refrigerator in the room. The staff was friendly, but the reception desk was working very slowly. In the Italian restaurant, where we were supposed to have breakfast, the waiting line was so long and slow that we left without food. But that may have been temporary. On the whole it is a nice hotel and I would stay there again!
August 6, 2013
Rated 4 out of 5 by pennbee Don't judge a book by its cover
The building looks run down but the rooms are renovated and well appointed.
Staff is top notch notably Michael B. at the front desk in the morning who remembered my name the next day and help me take care of several tasks. The staff at the restaurant Masala were great too. I was here for 2 weeks for work and the time flew by.
August 15, 2014
Rated 2 out of 5 by Kage150Wythe Lacking in important areas
The bar and restaurant are in great need of upgrading. Poor to average lighting, atmosphere, decor. Not a place you really "want" to go. Club Room facilities on the 10th floor were much too small and the food servings were average or less. You expect more if you are paying extra for this. A ripoff would be the best way I would describe paying for this amenity.
August 12, 2014
Rated 4 out of 5 by lm927 staff
this is a great hotel. staff is always friendly. it take a longer than expected time to check in
August 22, 2014
Rated 5 out of 5 by Jackieme Exceptional Staff
We can't say enough about Ryan, your staff employee. Upon arrival at the reception desk he welcomed us with a broad smile and gracious demeanor. When asked if he could give us a room with a view, he exceeded our expectations by placing us into a room with the "best" view of the Manhattan skyline which encompassed 34th street through the battery and the world trade center. If that weren't enough he also gave us complimentary parking which we trust will not get him into any hot water with corporate. He was professional, courteous and a credit to the Sheraton/Starwood organization.
September 3, 2013
Rated 1 out of 5 by flg728 Horrible Experience
We reserved a room with a pull out sofa as we had 2 adults and 2 children. Having reserved this previously and not getting it I called to make sure we would have a pull out sofa in the room. The staff member had no idea why I was calling and kept asking me what kind of bed I had in the room and could not find my reservation. She finally transferred me to a manager and everything was sorted. Then the check in person could not tell me if my room had a pull out sofa because he was not familiar with all of the rooms!! So after reserving a room for 4 people, calling, and then discussing that we needed a pull out sofa, why would we not have the bedding for this sofa?!?! When we called down to have the bed made up, there was no apology. After waiting for some time, the phone rang that we had a do not disturb sign on the door and the staff member did not want to knock? So you phoned! We were so confused, we called to have the bed made, of course they should knock!! The cherry on this horrific stay was that the kitchen was not in full working capacity, so we were unable to have room service Sunday evening. It was an expensive stay, too bad the quality did not match the price!
August 20, 2014
Rated 5 out of 5 by Felicia40 Great Experiance
Your staff truly gave great customer service. Dominic has a unique personality and professionalism. I will be returning soon, and will always be stay at the Shearton.
August 18, 2014
Rated 4 out of 5 by Soosie01 Nice hotel with some exceptions
Called hotel early in morning. My flight landed at 7 a.m. I asked them to call me when room was ready and available. Left my cell number. Never received call. Check in desk was a little chaotic when I arrived at the hotel after a long day staying with a friend because of not being called. 12:00 checkout was nice the next day, so that made up for it. I just wish I would have received the phone call that was promised.
Other than that, it is a very nice place to stay in New York away from the chaos of the city. Loved the view! The room was exceptional! I would stay there again.
August 19, 2012
Rated 3 out of 5 by Macysdayvisit1 Macy's Day parade Visit at Weehawken
The view was spectacular from our room and it was nicely decorated w great bed and bedding. The general hotel was a bit lacking - room service trays were left in the halls for days on several floors and we had a terrible time getting the heater to work properly, and there was a lot of water in the handicapped parking space . The food at the restaurant did not live up to the pricetag, waitress was a little too hands off. The front desk did a terrific job helping us get around town and provided us valuable insights on how to get around NYC and save money on the museum admission. My husband is in a wheel chair and the hotel did a nice job assising him when needed. I did not notice any recognition of the SPG program.
November 28, 2011
Rated 4 out of 5 by MisMisu Very good experience
Very nice view from the bedroom window overlooking midtown Manhattan. This view was spectacular.
The beds and pillows are very comfortable, in all it was a very comfortable stay. I will stay at this location next time I go back to New York.
Also, the location of the Ferry to Manhattan is only a step away!!! No need to drive into Manhattan!!!
August 7, 2014
Rated 4 out of 5 by joanie15 Great room
Great room and comfortable bed and sitting area. loved the 2 tvs great place
August 18, 2014
Rated 4 out of 5 by 2011vacation good experience
My wife and I were very please with this Hotel. It was clean big room with a wonderfull NY city view. I recomend to get the package of free parking per day and you will also get two free ferry tickets per day, wich is very valuable if you are planing to rent a car.
What else, we got was a free breakfast well not bad it was just orange juice etc mini bread,chirios, coffe, etc. it was ok for us. In the morning we took the ferry, wich it would take yuo to NY side and once there you could take a bus that would also take you to 34 st, or financial district etc. good luck .
December 9, 2011
Rated 5 out of 5 by CT2007 Amazing!!
I loved this SPG property. We generally stay downtown NYC for our shows at the Javitts Center. This is 100% better. Easy access to manhatten, but quiet nights and larger rooms. I love this hotel!
May 23, 2013
Rated 5 out of 5 by Steve0112 New Year's Eve Engagement
I couldn't be happier with the Sheraton Lincoln Harbor Hotel. It was the perfect hotel to spend New Year's Eve at after proposing to my fiance in Lincoln Center. The service was outstanding!
From the moment I booked the room, the staff accommodated me in every way. The room that was given to us was perfect. The panoramic view was incredible! The staff also recommended a florist so that I could have a few dozen roses waiting in the room when we arrived later that night.
I was extremely pleased with the hotel and the staff. I will recommend the Sheraton to everyone!
January 2, 2014