Rated 4 out of 5 by Barb61 Nice Hotel in a Great Area
The location of the hotel is wonderful - just 2 blocks from the great shopping and restaurants of Colorado Blvd and near City Hall. The hotel is up to typical Sheraton standards. Just wish they had a larger pool and a jacuzzi. It has a nice fitness center (small but enough equipment). We were attending a wedding at the hotel and enjoyed our stay.
August 5, 2014
Rated 3 out of 5 by DCAug2014 Facility showing its age
Carpets torn in my "Club Room" on either side of the bed. Cob webs above the flat screen on the wall. Club Rooms are nothing special nor different from the standard room. Decor is drab, out dated and showing its age. Expected a bit more... Coffee machine in Club Lounge was milk attached for Latte, milk was not refrigerated at all and stayed in the side box warm all 3 days of my stay. Mentioned it, but nothing was done. Breakfast food "warmer" didnt keep breakfast warm. Not enough food to accommodate all Club Guests there. That said, have to give excellent credit to all facility staff for personable service.
August 8, 2014
Rated 5 out of 5 by Tak3 Staff really helped
We have some health issues and Natalie really went the extra mile to make our stay just perfect. We've stayed here before and it's always been great.
July 26, 2014
Rated 5 out of 5 by SteveS10 Interesting rooms
Split level room was quite interesting and had a ton of space, which made it quite nice. Service from everyone was excellent, especially in the dining room and at the front desk.
July 23, 2014
Rated 5 out of 5 by Liv4U Just Living
The Front Desk Staff took excellent care of me. I was staying for a job interview and they helped me print my resume that I'd left back in northern California.....Nice Team!!
July 31, 2014
Rated 5 out of 5 by Jrw85018 Weekend in Pasadena
We stay at the Sheraton for convenience and it is near where we use to live in Pasadena. It is a part of the City's convention center and walking distance to old town Pasadena and the Lake Avenue Shops.
August 11, 2014
Rated 5 out of 5 by LESG PERFECT PLACE TO STAY
VERY ACCOMODATING, EXCELLENT LOCATION, CAN'T WAIT TO RETURN.
DELUXE LOFT AND A REAL PLUS.
YOU NEED TO LET MORE PEOPLE KNOW ABOUT THEM.
July 28, 2014
Rated 4 out of 5 by taxiwaiter okay experience
hotel was fine, but had to wait an hour for a cab/ride to the airport. The guys at the desk said they'd ordered taxis - they never came - finally they called a town car, but still it took an hour for someone to come. Good thing I was allowing extra time for traffic, etc. It would have been very annoying to miss my plane - the hotel should make sure they have transport available - it was 3:00 in the afternoon - a time that transport should be available without concern
August 5, 2014