Rated 3,8 out of 5 by 230
Rated 5 out of 5 by ctlm Pasadena Valentines
Very good location and excellent staff
17 de Fevereiro de 2014
Rated 5 out of 5 by supersnorkler A great place to stay and excellent location
I've stayed at this hotel several times while on business in Pasadena and downtown L.A. It gives me a "green" option to opt out of daily housekeeping, it's close to the train station, and a safe neighborhood for running and walking. Restaurant is good.
HOWEVER, check your bill. Both times they double-billed me for internet service in my room since I used phone and laptop. With over four months between stays, this should have been fixed!!
16 de Fevereiro de 2014
Rated 5 out of 5 by MakeItEasyForMe Excellent service, comfortable room, good food
I've stayed in this hotel 3 times and have been impressed with the service on all levels: the front desk, maid service, in the bar, room service. Any request was quickly and graciously performed and I feel at home...whenever I return to Pasadena I will choose this hotel.
13 de Fevereiro de 2014
Rated 5 out of 5 by Professor Ultra-Convenient to Convention Center
Sheraton Pasadena hotel understands its limitations and tries to compensate. There is a club lounge for morning breakfasts and early evening hors d'oeuvres. Limited lunch menu but it may have improved by dinner-time. The hotel is in the midst of many excellent dining establishments. My only real complaint is that housekeeping took our Saturday newspaper when they made up our room on Saturday.
10 de Fevereiro de 2014
Rated 5 out of 5 by BetDJet Overall Experience
From the smooth check-in, to the immaculate and spacious room, to the excellent amenities, and gracious staff, my stay at the Pasadena Sheraton could not have been more enjoyable. As a travel agent, I can enthusiastically recommend this facility.
31 de Janeiro de 2014
Rated 5 out of 5 by Trip88 Sunita Brown
Hotel staff were very freindly and helpful. I arrived at the hotel early (8am) and although my room was clearly not ready they looked after my bags and called me when my room was ready.
Truely great service.
20 de Janeiro de 2014
Rated 5 out of 5 by KTM0205 Club Lounge Compliment
Eva in the Club Lounge has been there most times I stay at the hotel. She ALWAYS does an excellent job. She is attentive and professional, helpful and congenial. Unfortunately, she has raised the bar so high that when someone is assigned to the Club Lounge, they don't reach the high standards that Eva has set. I recommend she train anyone who comes to the lounge, as she always makes my visit a pleasure.
6 de Janeiro de 2014
Rated 5 out of 5 by WillB Fabulous
Im almost afraid to give a high review being I might have problems getting discounted SPG rooms but I think credit should be giving. This is the best Sheraton Brand i have every stayed at and there SPG recognition was over the top!
30 de Dezembro de 2013