Rated 2 out of 5 by WKRY Worse than my expectation
1. When I was seating on poolside area, I saw a staff who spat something out to the plant. He is very very dirty. I feel he is not respect me because he made it in front of me.
2. The restaurant is no quality standard in the hotel. I dined lobster 2 times in the same restaurant. The first time is good enough. I felt it is value for money. However, The second is extremely small. I felt it is NOT value for money. The cost are both same price.
July 2, 2014
Rated 5 out of 5 by Sabatino Outsanding Hotel
We loved this place and were so glad it was recommended to us, we will definitley be back
July 2, 2014
Rated 4 out of 5 by JPV271 Lovely hotel and great facilities
Great location - close to the main strip and good restaurants. Nice beach area and lots of daybeds. Small issue at check in but other than that it was a great stay.
June 29, 2014
Rated 5 out of 5 by Guna Well managed, a gem.
Senggigi itself is a well kept secret....commercializations has not taken a toll yet. The hotel is beautifully managed. Everything tip top and comfortable. A great place to spend some quiet time.
June 29, 2014
Rated 5 out of 5 by LIsa09 Can't stop coming back!
We stayed at the Sheraton Senggigi Lombok for the 2nd time in May with friends (who we recommended to stay there) for 3 nights. Once again the hotel was excellent! We had a few problems with 2 of our rooms and after speaking to the staff, to our delight we were upgraded the next day. All the staff are extremely friendly, professional and fantastic with my children. I wouldn't stay anywhere else and again have recommended it to friends who are coming over in August and we have also rebooked for 5 nights in August. We can't wait to go back!
May 31, 2014
Rated 4 out of 5 by weremum Excellent - again
Had a marvellous holiday at the resort again. The staff are friendly, courteous and can't do enough to assist. The food is great and although the hotel is showing its age in some places the rooms are comfy, especially the terrace rooms, we love staying here. The Sunset bar is the perfect place to while away the evening with a cocktail or two. Looking forward to our next stay.
June 13, 2014
Rated 3 out of 5 by MarkTexNYC Underwhelming
I can understand folks staying here who come from this part of the world. The rates are insanely low. However, if you're venturing 30 hours from the other side of the world, your expectations of an Indonesian resort paradise may not be met.
This property seems old, but well kept. The pool is pretty nice and immaculately clean. We spent most of our time laying around and using our Starpoints to order drinks (and for the record, the drinks were not good). No real beach (at least not the kind you want to lay around on).
The rooms are average. AC works well. Older, but well kept and clean. Everything worked and beds were comfy. Nice balcony but chairs were not comfortable enough to sit in for more than a few minutes.
The restaurant is awful.
Luckily you're a quick walk (albeit on a busy highway) to lots of yummy, local restaurants. We used TripAdvisor to find some great places. Also, many restaurants will come pick you up for free.
The staff is excellent and super friendly.
March 5, 2012
Rated 4 out of 5 by Xenos Home away from home
I have been staying here occasionally for more than 10 years and it never changes. The staff are always welcoming, service and facilities always spot on, and I just feel comfortable there.
June 11, 2014