Sheraton Clayton Plaza Hotel St. Louis

  • 7730 Bonhomme Avenue
  • St. Louis,
  • Missouri
  • 63105
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.5 out of 5 by 302 reviewers.
Rated 3 out of 5 by Everything great... except billing I stayed on an SPG floor and the accomodations were great and the whole floor was quiet. So no complaints at all about the stay. However.... when I checked out, I wanted to pay my room service charges with my personal debit card, rather than my work card. Unfortunately, the room service was charged to my work card and then all of the actual room charges were charged to my personal card (to the tune of $415). This caused my personal account to be overdrawn. When I called hotel billing to get the charges corrected, I never received any kind of an apology for the inconvenience. I called back today to see if the charges were corrected since I haven't seen the credit on my bank account yet (and haven't been able to use it in the meantime), and still no apology about mixup and inconvenience. I have to say, I'm not impressed and would have expected more from that caliber of hotel. June 22, 2015
Rated 2 out of 5 by Party hotel with thin walls We have been an SPG member for over 10 years and have never hesitated to stay at a Sheraton. This hotel was obviously cheaply made construction and poorly decorated to imitate a nice Starwood one. The tub was old, the air conditioner blew over one bed and froze us out, yet our son in the next bed was hot. Anyway, the main reason I am taking the time to write this is that there was a party going on in a nearby room and very loud. I called the front desk three times between 12:30 and 2:30am. They promised to to send security and take care of it. Obviously, that didn't happen and we gave up. (the party went on til 4am) We were going to stay 2 nights but decided to pack up and shorten our vacation. We couldn't bare the thought of staying one more night without sleep. This hotel is way, way below the standards to be a Starwood. Don't Stay! June 14, 2015
Rated 1 out of 5 by Steer clear I would not recommend staying at this hotel, especially when busy. Rooms were dirty, pretty sure sheets were never changed, smelled of awful cologne and felt dirty. Air conditioner didn't blow cold, thermostat was totally wrong. Bathrooms were small and no tubs in premises, so I was told. There was crusty debris inside and on the exterior of shower. Elevators are extremely slow and very small; we waited about 15-20minutes to get down from 14th floor. Would have taken stairs but wife is 8 months pregnant. I was told I was booked and payed for club level floor, when arrived they were full. When I went to my room and it was bathtub less, went back to front desk and a room "appeared" on the club level floor that I payed for but still not bathtub. Our keys didn't work, so had to return to front desk again for a 3rd time. Staff was friendly, only decent part about the stay. Hotel had an unpleasant and dirty smell. Would not recommend this property at all. May 25, 2015
Rated 4 out of 5 by Front desk staff are really nice The room was prepared when I checked in but the staff at the front desk was really nice and helpful. I got some coupons from her and sat the bar for a while and everything is ready when I went back. May 7, 2015
Rated 2 out of 5 by Needs a Refresh Staff was friendly. Small rooms. Facilities are dated and in need of renovation. Carpets in the room and hallways were not clean. April 12, 2015
Rated 4 out of 5 by nice place great stay everyone helpful they just need to have current room service menus food was excellent December 1, 2014
Rated 5 out of 5 by Excellent! Very nice hotel. Staff was very accommodating. November 26, 2014
Rated 5 out of 5 by Excellent Hotel I really enjoyed my stay at the hotel. The hotel is beautiful and centrally located to many attractions in St. Louis. November 17, 2014
  • 2015-07-03T13:50:06.332-05:00
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