Rated 1 out of 5 by HBCT Never Stay here again
Note 5000 point deposit for a disaster weekend
Initial Room Stunk, dirty bathroom/robes
Asked for Change-Occurred, only Change not registered in system, not properly checked in to alternate room on lower status floor
Locked out of room half way through stay, treated like squatters
No help with luggage when checking in
Shown by front office staff where to get my own cart to carry luggage
Protest for wage increases by staff Saturday
No Room Service, Trays left 24 hours in hallways
Parking needs a renovation
good Club facilities and personnel in Club
Very expensive room for value received
October 22, 2014
Rated 5 out of 5 by Freddie1969 Great Layout
Awesome Location, Close to the convention center and Broadway.
October 21, 2014
Rated 5 out of 5 by Shirldoc Sheraton Impresses Again
This was our second stay in just two months time and Sheraton delivered great service once again. Totally consistent service throughout with all staff delivering the highest guest service. Rooms are so attractive and so inviting.
October 20, 2014
Rated 4 out of 5 by foxi1 this hotel has great features
The hotel is beautiful, especially if you like modern features. The staff is very helpful and friendly. Good downtown location.
October 19, 2014
Rated 2 out of 5 by DontTripMe This is about the restaurant
There is a serious disconnect between the menu and the kitchen.
Last night ordered roasted chicken. What came out was about 3 ounces of breast with sides to fill the plate, which is not a real meal.
Tonight ordered a caesar salad. It was dressed with oil & vinegar. Sorry but… "NOT" (a caesar).
For travelers who work and then rest and need some sustenance in-between, this is not the place to stay.
To be fair, Sheraton Nashville does not intend to compete with area restaurants. But a baseline of quality and service should probably be observed by someone in the food & beverage dept of this property.
Disappointed and would have spent whatever for a good meal.
October 8, 2014
Rated 5 out of 5 by ceward45 Great staff and great hotel
This hotel has the best everything, staff, accommodations, food
October 18, 2014
Rated 5 out of 5 by GK123 WOW!
Did not know about the up grades to the hotel and was blown away.
October 17, 2014
Rated 4 out of 5 by GrilTrip2014 This hotel has a great work out room and pool
We had a few issues with our luggage being held up due to no luggage carts available, decided to go for dinner while waiting but no delivery. When returned had a hard time getting it. Also paid for club access the Saturday morning Breakfast was not calculated correctly if not there very early they run out of most breakfast items and do not refill a little unfair for the ones coming in at 8:30.
October 14, 2014