Rated 4 out of 5 by hdaq WiFi should be free and included in th eprice
WiFi should be free for frquesnt quests.
similar hotel are offering me the same service without extra charges.
February 13, 2013
Rated 4 out of 5 by Mustafa This hotel has great staff
We spent the night there to celebrate our wedding anniversary. The check in staff was amazing and help us even though we had an issue with the credit card. The staff were very helpful and made us feel at home. We had room service food but it was not up to the occasion. Breakfast, the next morning, was decent and the staff at the restaurant were great and friendly. The indoor swimming pool was nice but as warm as we thought it will be also the area was cold.
February 5, 2013
Rated 2 out of 5 by Dido Poor service and facilities
- You can write your name on the dust accumulated on the tables in the room. This was also the case in the corridors.
- Room service was at a below average level. You have to call every day to get your requests done.
- Facilities are very poor at the hotel (definitely not a 5 stars hotel).
February 4, 2013
Rated 4 out of 5 by jeanlou corrections needed
The bath robe wasn't in the room
missing wash basin
missing table for room service (ex: eating, etc...)
Pillows for bed (hard ones)????
January 29, 2013
Rated 4 out of 5 by Amraam Internet
Nowadays, the WiFi internet connection should be available and free in all rooms. All advanced hotels have taken this approach. It is an oldfashion habit to charge separately about internet.
January 26, 2013
Rated 4 out of 5 by Scorpio Great Hotel
Excellent hotel, professional staff, all was pleasant. Small remark i order turkish coffee and never had it in less than 15 to 20mn. (it is my 8th stay i guess)
January 23, 2013
Rated 5 out of 5 by RODDec13 Amazing Experience
I am a Platinum SPG Traveler and I can say the Sheraton Amman Al Nabil Hotel was an amazing experience..... outstanding job!!
January 20, 2013
Rated 5 out of 5 by Hisham707 Perfect & Friendly Hotel
excellent professional staff,very friendly atmosphere,quiet when needed and cool if you wanted to have a great fun.
January 11, 2013
Rated 4 out of 5 by tanline35 Home Away From Home
It is always a pleasure to stay at the Sheraton in Amman. The facilities and staff are outstanding.
December 4, 2012
Rated 5 out of 5 by Verified Reviewer Sheraton Amman is My home at Amman
I liked this hotel as I prefers to keep whole my time inside hotel because of hotel's facilities and great restaurant.
November 25, 2012
Rated 4 out of 5 by JeanPhilip Amman stay
Beautiful hotel and amazing staff. The only thing that bothers me is the fact that we have to pay to access the internet in the room.
November 15, 2012
Rated 4 out of 5 by Mpatel Business stay
For the Price it is too expensive, the te,temperature control is not so great, could not turn off the fan or the AC
October 21, 2012
Rated 2 out of 5 by Squeeze80 This hotel is tired and needs some love
Unfortunately this hotel is looking extremely tired and needs a whole lot of love. The staff also they looked like they couldn't care less from their uniforms that had seen better days to the care of the guests. For us the hotel served its purpose of a couple nights stay but it wasn't a great way to start out holiday in what is a beautiful country!
October 16, 2012
Rated 5 out of 5 by HANNABY RED WINE
THE ONLY ONE THING I CAN FAULT IS THE TEMPERATURE OF THE RED WINE SERVED IN THE RESTAURANTS!
October 11, 2012
Rated 3 out of 5 by oppala Room affected by traffic noise
My room was badly affected by traffic noise. However I did not complain to hotel staff.
October 8, 2012
Rated 5 out of 5 by jwoo Staff
The staff is the most profession I have met at a hotel. I always enjoy my stay and it is mainly because the people are so nice and friendly. I look forward to visiting you again.
October 1, 2012
Rated 5 out of 5 by maw3ood the best
best hotel in jordan. best recpect for everyone
September 24, 2012
Rated 5 out of 5 by Marvin34 Expectations
Sheraton - Amman, met my expectations
September 24, 2012
Rated 5 out of 5 by koko12 HOME FAR AWAY FROM HOME
i APPRECIATE ALL THE HOSPITALLATY .
I ENJOYED MY STAY AT THE SHERATON HOTEL IN AMMAN I WILL DO IT AGAINE NO DOUBET.
September 20, 2012
Rated 4 out of 5 by mpt1 Very Nice Hotel
Overall I really enjoyed my stay at the Amman Sheraton- my room was very comfortable and clean - my only complaint was that I did not have hot water in my shower for the 2 days I was there - I did notify the front desk on day one but it was not fixed. Upon checkout I spoke about it again and was told that Hopefully my stay would be better next time - I should hope so, seems like hot water should be a must.
Pool was a definite plus very very nice.
September 10, 2012
Rated 4 out of 5 by tanline35 Long Stay
The Sheraton is a great hotel for the long stay business traveler. Accomadations for relaxing and doing business are exceptional. Overall staying at the Sheraton is always a pleasure.
September 2, 2012
Rated 5 out of 5 by julienParis75 BRILLANT HOTEL EXCELLENT STAFF
Arrived in this hotel with a broken leg everybody took care of me as I was part of their family very touching. Hotel is top notch beautiful rooms,
Thnaks and see you soon.
August 31, 2012
Rated 1 out of 5 by Abuadel Abu Adel
Staff training needs re-visiting asap
August 30, 2012
Rated 5 out of 5 by marisa Excellent Stay
We had a really excellent time at the Amman Sheraton. All the staff were exceptionally friendly and helpful. We will definitely stay again!
August 21, 2012
Rated 5 out of 5 by MNC007 Mohamad
Perfect location, and lovely enviroment, spcialy in the restaurant.
August 5, 2012
Rated 5 out of 5 by drron A Great stay
We arrived on an early flight so arrived at the hotel at 0730.We had a guaranteed suite upgrade using suite night awards.As expected the room wasn't available on arrival but we were offered a regular room to use without even asking.
Room service was very good and great value.The pool is great.Overall a great stay and good value.Thoroughly reccomend this hotel.
July 10, 2012
Rated 2 out of 5 by HDYS moderate hotel comparing to money value
Rooms need renewal... specially the bathroom and the towels... beds are comfortable.
May 14, 2012
Rated 5 out of 5 by misterwax Beyond my expectations
I arrived late at night from a long flight from the USA. Althought exhausted, I enjoyed my check in as I was greeted with a delighful tray of sweet pastries and fresh fruit. I was offered a small refrigerator and microwave in my room as a courtesy and things have been just fine ever since. I am working on a 4 month project in Amman and I am glad my firm selected the Sheraton. No problems at all.
March 13, 2012
Rated 5 out of 5 by jfoufou Great Welcome
First trip to Amman and the staff went out of their way to make us feel welcome. We felt like royalty. The suite upgrade was great together with the chocolates and the pastries.
Despite the late check-in, the service was not compromised. My favorite newspaper was waiting for me at reception. Additional bottled water was provided as per my profile.
All in all an excellent hotel with staff eager to go beyond your expectations.
January 9, 2012
Rated 5 out of 5 by Eyad Not just a hotel, it's like home with all taking care of you
Although this is the 45th time I visit this hotel, the last two visits in December where exceptional.
New General manager is in charge and a personal greeting with full care of my needs were given by him.
The last trip was for medical reasons for my wife, the care we got, the attention to the smallest need of her after her operation, the quick response and action they took when she got tiered at night and the staff insuring the Hotel doctor arriving ASAP and then attending to getting the medication, the food specially cooked and all our needs, makes me feel this is better than staying home as we are more taken care of here.
The personal check on our needs in such time by the GM and the night duty manager and staff exceeded any expectations.
As a 5 star hotel, it's exceptional always by it's facilities and hospitality and the quality of rooms and services, but this time, they showed me how they can take care of me as a family.
I thank the GM and the staff for all what they have done to us in those 7 days
December 30, 2011