Rated 5 out of 5 by Ghost85 luxury
This was the first time i entered Sheraton Amman. It's a wonderful Hotel, Clean, all the staff showed hospitality with good manners. Also it's a luxurious place the one would love to stay in. Superb
November 12, 2014
Rated 5 out of 5 by monipoli Beyond a 5-star rating....
Compared to all the other 5-star hotels we stayed in during our travels, in our opinion the Sheraton in Amman deserves a 6-star rating!
October 27, 2014
Rated 5 out of 5 by misterwax Beyond my expectations
I arrived late at night from a long flight from the USA. Althought exhausted, I enjoyed my check in as I was greeted with a delighful tray of sweet pastries and fresh fruit. I was offered a small refrigerator and microwave in my room as a courtesy and things have been just fine ever since. I am working on a 4 month project in Amman and I am glad my firm selected the Sheraton. No problems at all.
March 13, 2012
Rated 5 out of 5 by MrJohnA My 3 Month Stay
The hotel staff at all levels were very friendly very friendly and always willing to help. A special mention for " The Bar" staff who put up with me for almost 3 months & will have to for another 4 to 8 weeks as I am returning on the 4th July.
July 4, 2013
Rated 5 out of 5 by Rabee15 Staff is very Friendly and helpful.
Staff is very Friendly and helpful.All Employees are great specially Tarek and Theeb at reception.
September 8, 2014
Rated 5 out of 5 by Halaa Exceptional staff, Excellent stay
We stayed at the Sheraton Amman Al Nabil Hotel for 8 nights, it was an excellent experience that exceeded our expectations. The main attraction of this hotel is the staff. In particular I have to say a personal Thank You to Mohammad Al Khayed (Front desk Manager) , Sorour and Rand Customer Reception, Mohamed was extremely polite, very helpful and made everything to make our stay better..
He was really very helpful to us and he made excellent effort to make our stay a comfortable and pleasant.
We will definitely stay at Sheraton Amman again.
July 14, 2014
Rated 4 out of 5 by marky53 Less smoke
I understand the smoking culture in the Middle East. I have Asthma and severe allergies and hope that I can stay in a true non-smoking room or floor. Every room that I stayed in has a non-smoking sign but I always find the guy next door smoking and I get it through the air ventilation duct. I had informed the hotel management but no action were taken in curbing or moving that individual to another floor. It would be great if Sheraton can allocate one non-smoking floor and had quality control walk the floor to catch any violators, fine them and move them to another floor. I am not asking for a smoking ban in the hotel, but just one floor and if the demand is high, you can make 2 or 3 floors.
January 2, 2014
Rated 4 out of 5 by Manju Poor Cleanliness and Quality
I was at the hotel just for business purpose and thus just needed to have a clean and good room for sleeping and taking a shower. Unfortunately the carpet in the room seemed to be not being hoovered for longer time, there was dust behind doors. There was just a bathtub (usually there must be showertubs available too) which was old, dirty and rusty. So the cleanliness of the room and bath has to be improved! The bed was clean and comfortable, under the line, I can say that I may stay in that hotel the next time too, but I will definitely check for other hotels prior to booking in this hotel.
February 25, 2013