Rated 3 out of 5 by sformal Last stay in Sheraton Amman
The executive suite is definitely below all expectations, almost frustrating!
February 15, 2013
Rated 5 out of 5 by ebbieb Sheritan Amman
Very nice place with friendly staff. Well located. Would love to stay again
September 1, 2013
Rated 4 out of 5 by Blacksocks Very nice stay
The hotel is beautiful, and the staff exceptionally friendly.
February 9, 2014
Rated 4 out of 5 by Amjad Nice stay
It was a generally a nice stay. Definitely would recommend the hotel
December 28, 2011
Rated 3 out of 5 by Rkk02 Noisy room
The room was very noisy, since my room was located on the road side.
March 7, 2013
Rated 5 out of 5 by MNC007 Mohamad
Perfect location, and lovely enviroment, spcialy in the restaurant.
August 5, 2012
Rated 4 out of 5 by sami business man
full satisfaction and enjoyment wait for you at this hotel
November 1, 2011
Rated 5 out of 5 by Elie2013 Last Stay at Sheraton Amman
Welcoming and friendly staff
December 3, 2013
Rated 3 out of 5 by Parveen Good
Good Hotel but need improvements in facilities.
April 4, 2013
Rated 5 out of 5 by maw3ood the best
best hotel in jordan. best recpect for everyone
September 24, 2012
Rated 5 out of 5 by sssg77 Awesome
the hotel was clean, comfort, and good location
February 26, 2013
Rated 4 out of 5 by Bruce Two week stay
This is a comfortable, well located hotel.
March 3, 2013
Rated 1 out of 5 by Abuadel Abu Adel
Staff training needs re-visiting asap
August 30, 2012
Rated 5 out of 5 by Marvin34 Expectations
Sheraton - Amman, met my expectations
September 24, 2012
Rated 5 out of 5 by GlobalTraveller31 Excellent hotel in a boring location
Excellent hotel in a boring location
April 8, 2013
Rated 1 out of 5 by M3485 Big disappointment
I always stay at a different hotel in Amman, but it was full for a couple of days of my stay this time, so I switched over to the Sheraton. Big mistake. The room was shabby, poorly maintained, designed like it was still the 1970s; the bathroom looked like it belonged in a 2-star hotel at best, with a dirty, old shower curtain; a beat-up, non-functioning scale, and a blowdryer that would periodically cut out mid-job. And then the service. I tried a half dozen times to contact the health club/spa to ask about services. There is no option on the phone to call them directly, so one has to go through the operator. Every time - barring when I finally called reception at the end to check out early, because I couldn't handle it anymore - when I called the operator line to be transferred somewhere in the hotel, I was disconnected, sent to a dead line, or sent to a line that nobody answered. Incredibly frustrating. And unfortunately, this problem has continued beyond my aborted stay. My regular hotel managed to fit me back in for the last two days of my stay, so thankfully I left the Sheraton two days earlier than planned, and in my great hurry to do so, left a pair of runner leggings in my room. Realizing my mistake, I called last night to retrieve them, and spoke to someone who took my phone number and said he would check and call me back. Nothing. Not a word. It is infuriating. And on top of all of this, I paid the SAME RATE that I do at my regular place. Absolutely outrageous. If you want shabby accommodations and horrific service standards, choose the Sheraton.
August 22, 2013