Rated 5 out of 5 by Rabee15 Staff is very Friendly and helpful.
Staff is very Friendly and helpful.All Employees are great specially Tarek and Theeb at reception.
September 8, 2014
Rated 5 out of 5 by misterwax Beyond my expectations
I arrived late at night from a long flight from the USA. Althought exhausted, I enjoyed my check in as I was greeted with a delighful tray of sweet pastries and fresh fruit. I was offered a small refrigerator and microwave in my room as a courtesy and things have been just fine ever since. I am working on a 4 month project in Amman and I am glad my firm selected the Sheraton. No problems at all.
March 13, 2012
Rated 5 out of 5 by Halaa Exceptional staff, Excellent stay
We stayed at the Sheraton Amman Al Nabil Hotel for 8 nights, it was an excellent experience that exceeded our expectations. The main attraction of this hotel is the staff. In particular I have to say a personal Thank You to Mohammad Al Khayed (Front desk Manager) , Sorour and Rand Customer Reception, Mohamed was extremely polite, very helpful and made everything to make our stay better..
He was really very helpful to us and he made excellent effort to make our stay a comfortable and pleasant.
We will definitely stay at Sheraton Amman again.
July 14, 2014
Rated 5 out of 5 by AndyPlatinum Right where you want to be in Amman
Warm welcome. Wonderful service. Very clean, spacious and well stocked rooms. Fantastic breakfast. a pool to die for...Will return!!!
July 25, 2014
Rated 5 out of 5 by TGChoate Great Staff
I stay here often with work. Recently my family came for a visit. The staff was, as always, very friendly and made this a great stay.
July 12, 2014
Rated 5 out of 5 by MrJohnA My 3 Month Stay
The hotel staff at all levels were very friendly very friendly and always willing to help. A special mention for " The Bar" staff who put up with me for almost 3 months & will have to for another 4 to 8 weeks as I am returning on the 4th July.
July 4, 2013
Rated 4 out of 5 by Ernos Good experience
Good facilities, professional staff
July 2, 2014
Rated 2 out of 5 by hans2012 No WC 2014 in the room!
I have watched the WC2014 in Brazil the first weekend but suddenly Sunday night I was unable to see the WC2014 from my room anymore as a result of "hotel policy". I could only watch it in the BAR or Sanctuary Lounge but I like to watch the game from the comfort of my room. Why not show it in the room like the first two days ? I am seriously disappointed as watching a game from 1:00am was only possible from the bar.
The two channels the football was showing BEIN1 and BEIN2 were replaced by hotel policy to some arabic broadcast. The 4:00am game was not even possible to watch...
I am not happy with the decision of taking the football away from the room and no explanation was given to me as to why.
Hotel policy is not a reason...
This was not a good experience, the rest of the hotel is excellent, just wanted to share this with the rest of the SPG members.
June 15, 2014