Rated 5 out of 5 by Cary Excellent service
I was surprised that Jennifer at the front desk greeted me by my first name. The check in and check out were very quick. Larry kept the club room breakfast crowd in and out there like a train conductor.
January 13, 2013
Rated 5 out of 5 by ToniCTravelAmeniti1 Great Stay in Sacramento
This is a great property in downtown Sacramento. This is better than a category 3 hotel. Food great, service good, location is very good. I stayed several times here and we had a great time every time.
July 2, 2013
Rated 5 out of 5 Wonderful stay!
Perfectly situated for the Convention Center; friendly staff who asked after our needs without being intrusive; luxurious beds; excellent value all around. We would stay here on our next trip to Sacto!
August 21, 2012
Rated 5 out of 5 An awesome stay
The Sheraton Grande always exceeds my expectations. The front desk team is aways helpful and friendly. I love the changes in the lobby bar area, friendlier and more connecting...lounge staff is super!
December 21, 2012
Rated 5 out of 5 by Karrie320 Love this place
The staff is always friendly and the one time there was a problem with my room, it was fixed at once. Great customer service. I'm also a gym "snob" and this one fits all my needs for a good workout.
June 14, 2012
Rated 4 out of 5 by Joan219 Great location
Great facility except the beds are not firm enough. Do love the fast elevators, nice showers with oval shower curtains and water that heats up quickly. Thank you!
December 10, 2013
Rated 5 out of 5 by MDT13 Best hotel in Sacramento
That was the best hotel in Sacramento, and the best hotel stay I have had in Sacramento. I would recommend the Sheraton Grand Sacramento to anyone.
December 26, 2013
Rated 5 out of 5 by Jordan76 Sheraton Sacramento
Great location near the Capitol Park, Restaurants and Convention Center
February 1, 2014
Rated 4 out of 5 by tootall their was so much comfort
the room/bed was so comfortable. even the lounge area on the first floor was great as we had to wait several hours before our flight home. much better to wait at the Sheraton than the airport
March 22, 2013
Rated 5 out of 5 by TrackdownJack The hotel staff was nice and efficient.
Though I arrived in the morning and check-in was not listed until 3 p.m., the efficient hotel staff had a room waiting for me so that I did not have to miss any of my scheduled meetings.
November 12, 2012
Rated 4 out of 5 by REPR55 All good except....
Denied access to Club Lounge because I am a Gold member!!
I have never heard of such a thing and really upset me.
If this policy is true, please reconsider as it is very discriminatory.
June 16, 2013
Rated 4 out of 5 by aamiahsmom Very nice hotel, great location.
If staying in downtown Sac this is a great choice. My only issue was with the "noisy" bedding. I'm sure it is high quality but it is very loud when someone moves. Didn't get much sleep.
November 14, 2012
Rated 5 out of 5 by FIREWOMAN Excellent
Although the hotel was extremely busy, the lady who checkied us in was very polite and gracious. The room we were assigned was beautiful - we loved watching the sunrise over Scramento.
October 31, 2012
Rated 5 out of 5 by Sharon777 Everything Top Notch
Everything was great. Great service, great food, great atmosphere. Everyone was very friendly and helpful. Would definitely stay here again and would definitely recommend.
October 27, 2013
Rated 4 out of 5 by Ymmat50 This hotel has very clean accomodations
The hotel room was clean, room service was fairly quick, and bed and furniture were comfortable.
January 18, 2014
Rated 5 out of 5 by LAPatti Nice hotel, great location
The decor of the hotel is fresh, fun and comfortable, and the location is great. I would definitely stay here the next time I'm in Sacramento. The sweet sleeper beds are wonderful.
June 6, 2012
Rated 5 out of 5 by sp4mendy Nice facilities and location + great staff
I stayed at the hotel in conjunction with the UC Regents meeting at the Convention Center. The location was excellent, the room was comfortable, and the staff was very responsive.
May 17, 2013
Rated 5 out of 5 by patib4 Sheraton style
We love the Sheraton Grand in Sacramento. It's close to the theater and one of our favorite restaurants. Actually had time to use the pool this stay. Warm and private. Loved it!!!
June 20, 2012
Rated 5 out of 5 by Fred Excellent comfort near to State Capitol
Good sized King room with really comfortable bed. Great location near Capitol. Great value. One small issue - the towels were somewhat hard - not as "soft and fluffy" as expected!
February 11, 2013
Rated 5 out of 5 by Mog2 Wish there were more elevators!
Came during SacAnime. Appreciated the friendliness and cleanliness. Only complaint would be the long elevator wait times during a busy event and no express checkout from the room.
January 7, 2013
Rated 2 out of 5 by cperpe Not what expected
Reserved Deluxe king. First time use of points. Given double beds on check in. Beds were way too small and hard. Backs still hurt 5 days later. No shower cap in bathroom.
October 14, 2013
Rated 4 out of 5 by Rod50 Good hotel
We have stayed here before and like the hotel. However, this time the ice bucket leaked and the bed was not as heavenly as it could have been. I would still recommend the hotel.
August 22, 2012
Rated 5 out of 5 by Believe53 Traveler
The entire staff always makes me feel like home and that they are part of my family. From the time you arrive and until you drive away.
December 17, 2013
Rated 5 out of 5 by LisaC Thoroughly enjoyed our stay
The Sheraton Grand was in a perfect location and the staff was very helpful. They made great suggestions on local restaurants and attractions. Our room was very comfortable.
June 13, 2012
Rated 4 out of 5 by Jay22 Sacramento
The suites here are roomy and comfortable. I can't decide how I feel about the automatic curtain in the room. Nice, friendly staff. Walking distance to the train station.
March 25, 2012
Rated 5 out of 5 by BusinessTravelerfromTexas 06/10/13 - 06/13/13
I stay here every week and will continue to do so until my project is over. Every week I look forward to 'coming home' to this hotel as they always make me feel welcome.
June 16, 2013
Rated 5 out of 5 by JCH2012 Great Hotel for Sacramento
Excellent staff. Phenominal valets. Great location for downtown. Nice, well maintained facility. Better than the others in the downtown area, all of which I have tried.
August 12, 2012
Rated 4 out of 5 by firedog Bar Service
I do not like the new layout where the cocktail waitress are also now taking care of restaurant guest. The area is now crowded and the service has gotten a lot slower
June 6, 2013
Rated 5 out of 5 by pppp Good Hotel
Everything was fine with a minor exception. My wife forgot hair spray. The front desk was out and there was no where in or very close to the hotel to buy hair spray.
February 11, 2013
Rated 5 out of 5 by Xfleo Why I always return...
I always stay at this hotel because the staff is very pleasing, professional and most accommodating!
Just the corn beef and hash is worth going to this great hotel.
August 18, 2012