Rated 5 out of 5 by Nora Wonderful!
Loved this hotel! Is expensive n they do kinda tax the heck outta u but the Room service was exceptional n their hotel the same!
June 11, 2013
Rated 2 out of 5 by CAOC Needs better service!
It would have been nice if the toilet wasn't plugged up in my room upon arrival! It was not cleaned until the following morning!
May 9, 2013
Rated 5 out of 5 by Reflectoray SATISFACTION GUARANTEED!
Imagine having a bed where you had a choice of four pillow softness levels - I found mine and used the same on every night!
August 16, 2013
Rated 4 out of 5 by CommissionerSF This is a good location to the Capitol
I am allergic to down feathers so you
should have a questionnaire before you check in. Lucky I was only there for 2 days.
September 10, 2013
Rated 3 out of 5 by QuickStay OK but ...
First time stayed on 4th floor.
Washroom had strange odor of wet rags. Checked in late so just put up with it for one night.
September 2, 2012
Rated 4 out of 5 by firedog The Hotel is centrally located
The location to the Capital and surrounding activities are outstanding.
December 20, 2013
Rated 5 out of 5 by S2art Very comfortable stay
Staff is courteous, friendly and efficient. Room was very comfortable. I look forward to staying here again.
October 23, 2013
Rated 5 out of 5 by CCARTER Never disappoited
We've never had a complaint. The staff is welcoming and the rooms are large, clean and comfortable. Absolutely fantastic
December 31, 2012
Rated 5 out of 5 by Knechtfour Sheraton - Wow!
Fantastic experience. The bed was sooo comfortable. Slept like a baby the first night. Would definitely stay here again.
December 12, 2012
Rated 2 out of 5 by calif13 Needs Improvement
Staff was great, very helpful and friendly, but food at wedding wasn't. Beds need upgrading. Furniture wasn't clean.
August 18, 2013
Rated 4 out of 5 by HollyG Comfortable bed and pillows
The bed and the pillows were EXTREMELY comfortable and I did not hear any noise from adjoining rooms. Very nice hotel
September 4, 2012
Rated 4 out of 5 by Jasper7 Really nice place to stay
Check in and check out was very slow because there was only one person working at the counter. Very clean and quiet.
October 22, 2012
Rated 4 out of 5 by Hotel28 Bathroom
The hair dryer was very old.
The toilet seat cover was very loose.
The blanket had linen flew out when I shake it.
February 12, 2013
Rated 5 out of 5 by HotelReviewer2013 Best Customer Service
Excellent Customer Service, very clean rooms, and a place I would recommend to family and friends.
October 3, 2013
Rated 4 out of 5 by Lin2630 Excellent
Location was perfect; staff friendly and informative; property layout very convenient fo r the business traveller
October 1, 2012
Rated 4 out of 5 by igawlf Return Emgagement
Check-in was very easy, staff very acomodating. Room well appointed and conducive to getting a good night's rest.
January 28, 2013
Rated 4 out of 5 by Srfnkth Towels Please
Had a nice stay, great place to stay. I have stayed here before so I knew it would be a good choice.
June 17, 2013
Rated 5 out of 5 by familyplanner quick trip
I was just here for 48 hrs, but everything was great. Clean room, very comfortable bed snd pillows
April 3, 2013
Rated 4 out of 5 by Steve907 Great Stay
Had a comfortable and relaxing time at the Sheraton Grand Sacramento while attending a conference.
March 7, 2013
Rated 5 out of 5 by partnership Very accommodating
*The staff was very professional
*room was very clean, comfortable and spacious
November 8, 2012
Rated 5 out of 5 by DavidH The Staff was Great!
We had a late arrival and reservation, the staff really made a good night after a bad day!
February 19, 2013
Rated 5 out of 5 by Chirho Great Hotes
Everything was excellent including staff, room and amenities. Health Club is first rate.
July 12, 2013
Rated 5 out of 5 by Cbriggs5 Great service
Everyone was friendly primary valet and bell services. Could've used 24-hr room service
November 10, 2012
Rated 3 out of 5 by Ray91 Guest Services
Guest Services were so nice and welcoming. Lobby Staff had a lot of miscommunication.
April 3, 2013
Rated 5 out of 5 by Gene Mar Trip
Hotel and facilities were exactly right for my business meeting for an association.
March 10, 2013
Rated 5 out of 5 by laurie2013 service
Superb service. The staff was extremely professional, personable and efficient.
August 12, 2013
Rated 5 out of 5 by Greg62 Always nice to stay there!
I usually come up once a year and it's always a very pleasant hotel to stay in!
April 12, 2013
Rated 3 out of 5 by stay nickname
staff very nice, room average, lobby nice, two double beds rather than queens.
July 25, 2012
Rated 5 out of 5 by foolish1193 My Sacramento HPS Trip
This hotel was within walking distance of the conference and very comfortable.
July 30, 2012
Rated 5 out of 5 by mac777bos Another Great Stay
Once again the staff was on their A game. Always friendly and outgoing.
August 12, 2013