Rated 4 out of 5 by REPR55 All good except....
Denied access to Club Lounge because I am a Gold member!!
I have never heard of such a thing and really upset me.
If this policy is true, please reconsider as it is very discriminatory.
June 16, 2013
Rated 4 out of 5 by aamiahsmom Very nice hotel, great location.
If staying in downtown Sac this is a great choice. My only issue was with the "noisy" bedding. I'm sure it is high quality but it is very loud when someone moves. Didn't get much sleep.
November 14, 2012
Rated 5 out of 5 by Sharon777 Everything Top Notch
Everything was great. Great service, great food, great atmosphere. Everyone was very friendly and helpful. Would definitely stay here again and would definitely recommend.
October 27, 2013
Rated 5 out of 5 by FIREWOMAN Excellent
Although the hotel was extremely busy, the lady who checkied us in was very polite and gracious. The room we were assigned was beautiful - we loved watching the sunrise over Scramento.
October 31, 2012
Rated 5 out of 5 by Believe53 Traveler
The entire staff always makes me feel like home and that they are part of my family. From the time you arrive and until you drive away.
December 17, 2013
Rated 5 out of 5 by SRJC SRJC
Clean convenient and comfortable
January 28, 2014
Rated 2 out of 5 by cperpe Not what expected
Reserved Deluxe king. First time use of points. Given double beds on check in. Beds were way too small and hard. Backs still hurt 5 days later. No shower cap in bathroom.
October 14, 2013
Rated 5 out of 5 by LAPatti Nice hotel, great location
The decor of the hotel is fresh, fun and comfortable, and the location is great. I would definitely stay here the next time I'm in Sacramento. The sweet sleeper beds are wonderful.
June 6, 2012
Rated 5 out of 5 by sp4mendy Nice facilities and location + great staff
I stayed at the hotel in conjunction with the UC Regents meeting at the Convention Center. The location was excellent, the room was comfortable, and the staff was very responsive.
May 17, 2013
Rated 5 out of 5 by patib4 Sheraton style
We love the Sheraton Grand in Sacramento. It's close to the theater and one of our favorite restaurants. Actually had time to use the pool this stay. Warm and private. Loved it!!!
June 20, 2012
Rated 5 out of 5 by Fred Excellent comfort near to State Capitol
Good sized King room with really comfortable bed. Great location near Capitol. Great value. One small issue - the towels were somewhat hard - not as "soft and fluffy" as expected!
February 11, 2013
Rated 5 out of 5 by Mog2 Wish there were more elevators!
Came during SacAnime. Appreciated the friendliness and cleanliness. Only complaint would be the long elevator wait times during a busy event and no express checkout from the room.
January 7, 2013
Rated 4 out of 5 by Rod50 Good hotel
We have stayed here before and like the hotel. However, this time the ice bucket leaked and the bed was not as heavenly as it could have been. I would still recommend the hotel.
August 22, 2012
Rated 5 out of 5 by LisaC Thoroughly enjoyed our stay
The Sheraton Grand was in a perfect location and the staff was very helpful. They made great suggestions on local restaurants and attractions. Our room was very comfortable.
June 13, 2012
Rated 4 out of 5 by Jay22 Sacramento
The suites here are roomy and comfortable. I can't decide how I feel about the automatic curtain in the room. Nice, friendly staff. Walking distance to the train station.
March 25, 2012
Rated 5 out of 5 by BusinessTravelerfromTexas 06/10/13 - 06/13/13
I stay here every week and will continue to do so until my project is over. Every week I look forward to 'coming home' to this hotel as they always make me feel welcome.
June 16, 2013
Rated 5 out of 5 by JCH2012 Great Hotel for Sacramento
Excellent staff. Phenominal valets. Great location for downtown. Nice, well maintained facility. Better than the others in the downtown area, all of which I have tried.
August 12, 2012
Rated 4 out of 5 by firedog Bar Service
I do not like the new layout where the cocktail waitress are also now taking care of restaurant guest. The area is now crowded and the service has gotten a lot slower
June 6, 2013
Rated 5 out of 5 by Marilyn2 Friendliness & courtesy reign!
From the time you drive up until the time you drive away, all staff is on board to make your stay the most pleasant and seamless. Great location too!
October 3, 2013
Rated 5 out of 5 by pppp Good Hotel
Everything was fine with a minor exception. My wife forgot hair spray. The front desk was out and there was no where in or very close to the hotel to buy hair spray.
February 11, 2013
Rated 5 out of 5 by Xfleo Why I always return...
I always stay at this hotel because the staff is very pleasing, professional and most accommodating!
Just the corn beef and hash is worth going to this great hotel.
August 18, 2012
Rated 3 out of 5 by Valet Valet
Valet was hit in my rental car and no one had called the rental car company, therefore I had to complete a lot of paperwork when returning the car.
October 28, 2013
Rated 2 out of 5 Never staying at a Sheraton again!
This last weekend I stayed at the Sheraton in Sacramento, CA. I was so disappointed. Because of business and personal reasons, I stay at several hotels during the year. Never have I stayed at a hotel that didn't at least offer a refrigerator in rooms. In places I've stayed, there is usually a refrigerator AND a microwave. Not only that, I brought some sodas to drink back in the room, only to find out that there was not an ice dispenser on my floor. There was one on the 14th and 16th floor, but none on the 15th floor which is where I was at. I was also disappointed that Sheraton CHARGES for internet access and no one told me that there was free internet access in the lobby (I didn't find this out until I checked out). Also, Sheraton is the first hotel that didn't offer FREE continental breakfast. The prices for a simple breakfast were extremely high for what you get. We ended up finding a restaurant outside the hotel that suited us much better.
Will I recommend Sheraton to my friends, business associates or family? No. I've already started telling people of this experience and they too were amazed at what Sheraton DIDN'T offer.
September 23, 2013
Rated 5 out of 5 by LisaC Great Downtown Sacramento location
An easy walk to the Capital, Park & Mall. Easy walk to mass transit routes. Plenty of good restaurants int he area. Close to Old Town Sacramento and the River.
June 14, 2012
Rated 5 out of 5 by Joel18 This hotel has a great combination
The hotel has a wonderful, warm open design which goes along with the warmth of the staff. Combined with location, it makes this hotel a great place to stay.
October 30, 2012
Rated 5 out of 5 by rorie January stay
Always a pleasure to stay here. The staff is friendly and pleasant. No matter what we needed we were ALWAYS greeted with a smile! Can't wait to come back!
January 6, 2013
Rated 5 out of 5 by DebDanM Fantastic visit to this hotel!
We had a great visit to this hotel for 4 days. Every thing was wonderful from the service at the front desk to the room service. Can't wait to come back!
June 4, 2013
Rated 2 out of 5 by Tom55 Climate Control and Bed
THe fact that the AC does not stay on is a problem. THe room always becomes warm in the middle of the night. THe non-fitted bed sheets also come off.
March 3, 2013
Rated 5 out of 5 by Animom Wi-fi
The hotel is wonderful in all aspects except their fees for access to the internet. We paid the fee but only one device was able to use the internet.
January 6, 2013
Rated 5 out of 5 by duncwa Enjoyable Indeed
Excellent amenities. Clean and well equipped exercise facility. Really enjoy the open bar and dining area on the first floor.
November 10, 2013