Rated 4 out of 5 by Franklyn Mr.
Overall very good experience
August 3, 2015
Rated 4 out of 5 by deltadale Checking Out
Although I was told I didn't have to physically check out, I did anyway. If I had not, I would have been charged for two days parking fee $40 of which I had only used one day. I was given a receipt for the one day $20 parking fee and left. I get my CC statement and in addition to the above charge, there was a $3 additional separate charge made the same day I left. No explanation was ever given for this charge nor reflected on my receipt. I have no idea who to contact regarding this. May not be much but a charge made without my consent or knowledge. I should have been informed about this additional charge and the reason for it when I checked out. I had no incidentals relating to any charges unless Sheraton charges for the complimentary bottle water. If they do, this was not noted anywhere.
July 22, 2015
Rated 5 out of 5 by arlo120 Midtown
I've stayed here several times and one thing I say is consistency. I don't expect anything different. The staff are excellent. As an SPG Gold member I normally get an upgrade and everyone that I interact with are friendly and helpful. The only problem with this hotel is the homeless wandering down J Street, but that's a City of Sacramento problem. Highly recommend.
July 15, 2015
Rated 5 out of 5 by SM1011 Great Hotel
Love that the bar & restaurant are open until midnight on the weekends. We checked in around 9:30pm and were thrilled that the bar was still serving food. Erin the bartender was great- very friendly and went above & beyond to make sure we were well taken care of.
Only downside was the self-parking next door. When we were checking out, we overheard a guest complaining about the gate not opening and were hoping the same thing wouldn't happen to us, but sure enough it did and the attendants were NOT very accommodating. Fix this-- it's the last thing your guests remember of your property!!
July 13, 2015
Rated 5 out of 5 by Meehvanz Reynon/Frey Wedding
I love this property ~ excellent service! From hotel accommodation to guest services provided by the Wedding Manager, Alison Noell. Alison did an exemplary job. She made sure everything was in order, even the smallest detail of the wedding ceremony/reception.
July 3, 2015
Rated 4 out of 5 by Dio45 This is a GRAND Hotel
Wonderful experience!! Floor 26th in the sky.
has an amaizingl view!!!
Charming beds that offer sweet dreams and relaxing.
Thanks the Staff.
Absolutely recommend you stay at
June 15, 2015
Rated 5 out of 5 by Carp18 Great Stay
Room was comfortable, staff was accommodating, and enjoyed the hospitality lounge. Would definitely stay here again.
June 5, 2015
Rated 4 out of 5 by FrancesY Very convenient
Went for a weekend volleyball tournament at Convention Center. Conveniently located right across the street. Garage with uncrowded parking across the street. Liked the feel of the building and the old photos of itself. We had our dog, so really appreciated having a big park one tree-and-grass-bordered block away. Two problems with our stay. First, our wi-fi access cut out the second day; but front desk was able to fix problem. Second, with an early 7:30 start time, we were counting on a convenient breakfast. Shock in the morning when I found that the breakfast card I had hung out the night before hadn't been picked up (apparently the employee who should have picked it up wasn't in that day?) and we had to rush out for a quick breakfast.
May 10, 2015