Rated 5 out of 5 by Whirlwind Great hotel and location
Excellent facility, good rooms, good desk to work on in the room, nice touch with the window seat and relaxing chair. LOVED the magnifying mirror in bathroom...it needs to be added to your website! Good water pressure & temperature in shower. Restaurant, however, is too expensive with too large of breakfast meal quantity. Lots of places to walk to and around.
July 25, 2014
Rated 4 out of 5 by Mittar Sheraton was good but could be better
The front office staff was not too pleasant.Bell boy was extremely helpful.Regency club needs more attention. Bar was clean and pleasant.Breakfast was delicious.
They don't give any consideration to SPG members.Their attitude was very dry.
July 25, 2014
Rated 5 out of 5 by wade4548 the hotel was very acommendating
all the staff did a great job
July 26, 2014
Rated 5 out of 5 by Limberti Excellent room and amenities
The room was spacious and comfortable with self setting AC. Staff service was prompt and with friendly smiles.
July 25, 2014
Rated 3 out of 5 by Sacramento72014 Expected More
At first the room was located too close to the service elevator, so extremely loud noises came throughout the day, night, and early morning. When fully booked housekeeping had some difficulties keeping up. Also, if you had any uncommon circumstances with billing it was next to impossible to get them straightened out!
July 24, 2014
Rated 3 out of 5 by Valocrat Sheraton Experience
I love the historic aspect of the hotel, and the lobby and meeting rooms are lovely. The Sheraton Grand Sacramento is ideally located for local tourism and travel. Unfortunately, the bed was incredibly uncomfortable. I ended up folding and placing the comforter below the sheets for extra support. It was not the bed I've come to expect in Sheraton properties.
July 22, 2014
Rated 4 out of 5 by HMM80 Great Staff
The staff was very helpful when finding local restuarants, pharmacy (when I got ill) and helping me with a billing issue.
July 23, 2014
Rated 4 out of 5 by BJVJ2014 Gift Shop? Food Services and Staff
When we asked for the gift shop, we were creepily offered things from "behind the desk". While somewhat helpful, it came across a little creepy and the post cards were not of the city, but just of stock images for the Sheraton. I understand the idea of getting rid of the Gift Shop if people aren't going in it, but maybe have a less creepy way to offer the basics than saying "behind the desk".
We ate at the Hotel for lunch one of the days. During the meal, there was a fire alarm. The staff was extremely nice and apologized for the alarms. They also did a great job of communicating the all clear, and hindering panic by warning patrons that fire fighters would be coming in to ensure that the hotel was fire free.
OUr food at that lunch was amazing. We had the turkey sandwhich with bacon and avacado. With a side of sweet potato fries. We recommended it to several attendees of the conference.
July 21, 2014