シェラトン・グランドサクラメントホテル

  • アメリカ合衆国
  • 95814
  • カリフォルニア,
  • サクラメント
  • 1230 J Street,
  • 13th and J Street
  • マップ

空室状況&料金

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お子様/1室

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年齢条件ポリシー

お部屋のご予約は18歳以上のお客様に限定させていただきます。

Rated 4.1 out of 5 by 566 reviewers.
Rated 4 out of 5 by Central Location The Grand was a nice surprise. The hotel has a nice older style charm. As a platinum member, my room was upgraded to a suite. The upgrade had a nice view, very spacious. It has a pull-out sofa, for two more guests. The two-room suite was very comfortable. The fitness center was a huge surprise. Very modern, nice equipment for every type of workout. Including roll-out tubes and "sticks" for runners. The capital park nearby is a nice place to run in the morning. December 21, 2014
Rated 4 out of 5 by great location Needs Towel holders or racks close to shower Needs door stopper to keep bathroom door open when not in use December 9, 2014
Rated 3 out of 5 by I used to love this hotel What is up with the hotel's policy to not clean the rooms, all in the name of being "green"? I used to love staying here, in fact, would insist on it. In January, when I checked in, I was asked by the front desk if I wanted to sign up for the "green" program. I said I would look at it for the future. She signed me up anyway, and lo and behold, it meant my room wasn't going to be cleaned, bed made, or tidied up at all. I believe that even if I were going to use my towels again, that the bed should at least be made, the coffee and cups replaced, etc. This wasn't done at all. Luckily, my husband found that the room hadn't been cleaned before I did, and went and insisted on it. Even my darling wasn't impressed. hmmmm.... February 15, 2012
Rated 5 out of 5 by Great! Sheraton Grand Sacramento always meets our expectations, from the friendliness at check in and help for any questions that come up to our leaving, we feel welcomed and comfortable. Our room was beautiful as usual, clean and welcoming, we appreciate the care taken with room preparation. We love being able to walk to good eateries in the area along with in house food being great! I don't even look into other places when we come to Sacramento, you are our number 1 go to! November 28, 2014
Rated 5 out of 5 by The service was exceptional Every member of the staff provided exceptional service. My room was comfortable. After a great night of sleep I woke up to hot coffee and a delicious breakfast! November 29, 2014
Rated 4 out of 5 by Thanks to Johnny Pacheco I was going to arrive late so I confirmed that I had a room and that I would be late around noon and then again at 6pm. Unfortunately when I arrived at 11pm, there was no room for me and the hotel was completely sold out. Apparently there was confusion between Central Reservations for Sheraton and the hotel. The front desk couldn't do anything so they called in Johnny. He couldn't find anything that was available either - I wasn't really interested in driving somewhere else at that time of night. He then said he wanted to check with housekeeping and someone else to see if there were any late changes that were not on the system. A few minutes later he said he had found a room that was not on the system yet, but was available. His commitment to solve the problem and his efforts to take care of me resulted in a very satisfied customer. Thanks Johnny! November 22, 2014
Rated 2 out of 5 by LAZY STAFF We waited over an hour for a roll away to be delivered with just a "I;m sorry we had a miss communication" but they never followed up on that. Called down to the office 3 times and finally after 1 hour 15 minutes they arrived. No ice on our floor either had to go up 10 floors to get ice. I am a gold spg member and did not get placed on a starwood floor and got a "whatever" look when I asked about it. Never got asked if I wanted my free points, drink or wifi when checking in. Did not seem to matter with them that I was staying on spg points and a valuable spg member. I have been treated bette that is for sure November 23, 2012
Rated 5 out of 5 by Wonderful Nite Stay Rarely do I stay in and enjoy the ammenities of the hotel .. this time I did! I went for a nice afternoon swim, had a great work out in their state of the art gym, dined at their fancy restaurant and watched a current movie on their pay per selection. The food was cooked to perfection by the way! Room was very clean and spacious with a great view of the city. Staff was very friendly and accommodating to my every need. From the front door man, to the young lady at check-in, to the maids, to the waiter at the restaurant and the manager at check out. I say with a smile the value was absolutely wonderful! July 24, 2012
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