Rated 5 out of 5 by Jon311 Convenient All Around
Ideal location to airport terminal, train station, and Air France kiosks (right outside hotel entrance)
July 10, 2014
Rated 4 out of 5 by LADoc Great option if you're flying out of CDG
To begin with, the ship-shaped Sheraton at Charles de Gaulle Airport makes it one of the most creatively designed properties in the Sheraton chain. The check-in was fast and friendly. Although I had to ask for my SPG Gold upgrade, I was promptly and cheerfully placed in a Club Room, which included a delicious full breakfast. The rooms are modern and comfortable. My only negative was at the restaurant. With only one other couple in the dining room, neither our server, nor her four colleagues seemed very interested in making our dining experience a good one. For example, after waiting nearly 20 minutes for out appetizer (soup),we finally got another waiter to alert our server. When she finally brought the soup, there was no apology, no explanation. When I brought this up to the manager when we left, he seemed totally disinterested. My recommendation is to stay at the hotel, but five minutes over to the terminal for your restaurant.
July 8, 2014
Rated 2 out of 5 by focus hotel was a disappointment
the hotel seemed rundown and needed care.
July 8, 2014
Rated 4 out of 5 by SallyLou Great for flights; little dining options
We found the convenience of this CDG Sheration an easy and comfortable way to end our trip; however, the food offerings in the bar and restaurant were not to our likings (too much pasta and fried food, few French items) and extremely expensive. The beet salad and scallop dinner we setttled on were good, but costly. The by the glass wines offerings were very limited. And, a basic vodka was 15 Euros, more than a nice glass of wine.
July 4, 2014
Rated 4 out of 5 by traveller17 still expensive. meal service improved
We had to lug our suitcases to the auto door because the gate was broken.
otherwise no complaints.
at last, the restaurant service was acceptable.
room cost was only a bit steep; restaurant was quite steep
July 4, 2014
Rated 1 out of 5 by Monte Needs improvement
Some comments: Staff generally does not seem too happy to working at this hotel. The restaurant was not too tidy and breakfast buffet seemed to have older food. The cooling did not work well in my hotel room. On the positive side, the window system is sound proof. overall, dated hotel with staff who did not seem really like they wanted to be working there.
July 2, 2014
Rated 3 out of 5 by Rissy Mixed
Check in was timely and accurate. Twin bedded room actually had an extra 3rd twin bed, which was not requested or wanted, and took up too much space. Gold perks were readily explained and appreciated. The restaurant was extremely expensive, about $33.00 for a cheeseburger, and there were no less expensive alternatives. Service was horrendous at the restaurant, we received wrong orders and had to send back 2 meals. For that price, and with the limited menu, we expected better food and service. The waiter could not process any of our credit cards, saying it was all the fault of our multiple cards (which had worked perfectly for the past 10 days and also worked perfectly the next day at checkout) Check out was awful, over a 30
minute wait, which is inexcusable at an airport hotel where people need to catch an airplane.
June 30, 2014
Rated 4 out of 5 by BadNightSleep No Alarm clock
I must admit I have never stayed at a hotel which does not have an alarm clock in the room. I called guest services and they politely told me that the hotel does not have any.
I cannot trust a "wake up call request" only and need an alarm for back up.
Therefor I had a very poor nights sleep.
July 2, 2014