Rated 1 out of 5 by PLau Very Noisy
It is hard to accept, at a Shearaton hotel, that the staff assign the room right outside of a major road-construction to anyone.
The staff, in general, were pre-occupied with their wine-inventory list, or their other bonus-tasks, that they forgot to be human and polite.
I had expected a personal service - not robots.
December 11, 2013
Rated 4 out of 5 by Mamadou Very good hotel
This is a very good hotel. But staff at the front desk needs a lot of training.
December 10, 2013
Rated 4 out of 5 by JLP01602 Deserves a better restaurant
This otherwise great hotel really needs a better restaurant!!! The food, over the years, has been consistently below average, which is a shame in this location which is a "window onto french cuisine", either on the way into France or on one's way out...
December 5, 2013
Rated 4 out of 5 by riyadh My Stay in Sheraton CDG
Staff very friendly at check-in. Restaurant staff very pleasant , great food
December 5, 2013
Rated 5 out of 5 by Roland5 Great Hotel - Great Staff
I started staying at Sheraton Paris Airport for the convenience of having a hotel within a short walking distance of the terminals. No shuttle no taxi. But as the years went by i learned to appreciate the posh decor, the helpful professional staff and the value of the offering. I also enjoyed the dining experience.
November 21, 2013
Rated 3 out of 5 by Paris75017 Deceived
I booked a room for the day between flights. Arrive at 9:45 am asked to take breakfast. After 10 minutes in the breakfast area, a person came to ask us what we wanted because everything would be removed to prepare lunch room. I had to chase sugar, jams, juices, persons not particularly kind to meet me that was on the table when there was nothing. Breakfast reduced to its simplest expression. It would be better to tell us it was better to ask to be served in the room. And to complete this trip, so we slept in 16 hours of the afternoon, a staff member entered, disturbing and we have not been able to sleep before we leave for a long flight. Really, very, very disappointed with the service, which is really not up to par.
November 8, 2013
Rated 5 out of 5 by bonplsh1 Excellentes prestations
Le meilleur hôtel à Paris CDG grâce notamment à son emplacement idéal et à ses services de qualité. Les chambres sont très agréables et parfaitement insonorisées. Que ce soit pour un séjour privé ou professionnel, l'organisation et l'accueil sont excellents.
November 12, 2013
Rated 5 out of 5 by Davidj10 Great location and very quiet
I've stayed at many sheraton's over the years, most are very close proximity to the airports to which they are connected, this by far is the best location and has the best sound proofing possible. \it's hard to believe that right outside is either a bus terminal or the runways!
The rooms are very well situated, clean and bright. The staff is very accomidating and their pride in their hotel shows when dealing with them.
I highly recommend this location if you are traveling through the CDG airport.
November 6, 2013