Rated 3 out of 5 by nchagki Food in Restaurant Unacceptable
We had dinner on our first night:-Food was unacceptable. Ordered a simple club sandwich. When I complained to the head person that the Club sandwich had egg on it he just said than the component should have been on the menu. Breakfast one morning: terrible. Had waffle which appeared to be a frozen waffle. Server for breakfast was not acceptable and when I needed water I found him out in lobby talking to another staff member. However, Mr. FLORIAN ESTEVE, Night Manager, made an adjustment, apologized and was very attentive. Give MR. Esteve a fine reward for attending to this issue.
October 21, 2014
Rated 4 out of 5 by wmbrain CDG Airport
$10 for a Coke and $25 for a hamburger mediocre at best skip this area
October 16, 2014
Rated 3 out of 5 by RacingSam Disappointing Airport Hotel
Conveniently placed hotel at the centre of Paris CDG T2. Expensive for what it is.
Hotel signage directions in T2 non existent!
Two staff at check in and only two customers ahead of us and it still took 25 minutes to get our keys. Air crew arrived to check in while we were waiting and a third member of staff appeared, checked them in then disappeared again! Meal in the casual dining restaurant distinctly average and very expensive. Breakfast was a budget hotel experience. Stay at this hotel if you really need to but only if you can get a super discounted rate.
September 14, 2014
Rated 5 out of 5 by newegg Very good and practical choice
The hotel has a great location for CDG and is arguably a better value than many hotels in Paris for business and tourism (when on a budget). As a platinum member, I think it was outstanding. I got an upgrade to a comfortable suite. The internet speed was good, the breakfast was outstanding and the club lounge was small but very pleasant. The quality of sleep was very good and the rooms are absolutely quite. Breakfast in the restaurant is very pricey (like the rest of Paris), but it was memorable with a good assortment of smoked fish, cocktail shrimp, omelets, meats and breads. Getting this under the SPG Plat program was a real treat. The RER train into Paris leaves downstairs and takes about 45 minutes to get to the central stations. A day pass (zones 1-5) costs about $25/Day. If you can afford a little extra time it is very manageable. I would easily go back to this hotel, now that I am familiar with the train system.
October 3, 2014
Rated 2 out of 5 by Memphis1 Worn out, needs refurbish
This hotel should be used only when passing through and airport access is first priority. The rooms smelled, carpets dirty and worn out, and the experience was far less than I expect from an SPG property.
October 4, 2014
Rated 4 out of 5 by DeanSF2014 Inside the Train Terminal within CDG
First, the reason to stay here is because you have an early flight out of CDG. The location is unparalleled, especially if you are on Delta or Air France, which fly out of terminal 2E.
Breakfast was expensive at 33 Euros and not special enough to warrant such a high price tag.
WiFi is not free. Everywhere else in Italy and France, it is.
September 30, 2014
Rated 3 out of 5 by Bill4319 Four star hotel at a six star price.
Upon arrival we tried to use the room safe unsuccessfully. Called reception, waited for ten minutes and called again. After 10 minutes housekeeping arrived and determined the safe wasn't working. they called a technician who arrived about 10 minutes later and replaced the batteries. He had to call housekeeping to set the code, another 15 minutes gone.
After dinner my wife discovered, much to her dismay, there was no toilet paper. After two calls and 20 minutes we received the toilet paper.
Pillows are terrible, no substance, like sleeping without a pillow. Other than the location, inside the airport, which is very convenient for early flights, the hotel is average at best. Free wifi is only available in lobby areas, no free wifi in rooms. Restaurant service is incredibly slow, 20 minutes for a toasted ham and cheese sandwich.
September 24, 2014
Rated 2 out of 5 by asw001 dissapointing
A no smoking room on an spg floor
1. the room smelled of cigarette smoke and there was an ash tray in the room
2. no shower. only a tub
3. coffee bar stocked only with decaf coffee
July 11, 2014