Rated 3.6 out of 5 by 924
Rated 3 out of 5 basement room
I had a Lanai room ion the first floor, yes, downstairs from the lobby. It smelled a little musty and there was a dehumidifier running in the hallway my entire stay. I think they need to do some more permanent moisture abatement down there. I have stayed in other rooms in this hotel and everything was fine in them. If I am given a floor one room next time, I will ask to switch.
March 6, 2014
Rated 3 out of 5 by baybye Internet Access
My business travel for this trip was with a number of Collegues from Toyota and they had free internet access. When I went to the front desk to inquire why I didnt get it, i was told that I wasnt booked with the group. I was not satisfied with this answer and was disappointed that I didnt ge the same consideration that my collegues did and had to pay for my internest both nights.
March 4, 2014
Rated 4 out of 5 by Anakei Lourdes
Very well located and tranportation is easy
March 3, 2014
Rated 5 out of 5 by TREE6148 VIP
STAY THERE LAST WEEK OF MAY 2013 HOTEL WAS TOP NOTCH HAD GREAT TIME SAW SHIP RACES , WENT TO SEA WORLD, SEAPORT VILLAGE DID THE TROLLY , BALBOA PARK AND CORONADO USE THERE FREE SHUTTLE SERVICE HAVE ALREADY RECOMMENDED TO MANY PEOPLE THAT HAVE GONE THERE
March 2, 2014
Rated 1 out of 5 by Kathy89 Unfriendly
Upon arriving the young girl at the desk never greeted me with a welcome to the hotel. She seemed put out that I was asking her questions. I had asked that our room be cleaned but was not on first day. We had to wait downstairs at 4:00 while they sent someone to clean it. The next night at 9:00 there was men in the next room doing some repair work to the washroom. We did get $50.00 off our bill for that. Upon leaving the young man did not ask how our stay was or a thanks come again! He did say I had a mini bar charge which I didn't. As a Starwood customer I would never stay or recommend this hotel to anyone.
February 7, 2014
Rated 5 out of 5 by SDSher Beautiful View
This Hotel has such an amazing view and was very peaceful. For business travelers, it was very accommodating to work in your room. I loved the balcony. The only negative is that there are not a lot of choices for food once you are there.
February 17, 2014
Rated 5 out of 5 by steam stay
Great Job. Aall went very well
March 1, 2014
Rated 5 out of 5 by Dancat22 Great Hotel
Loved the hotel
Staff was friendly
Loved my view
February 28, 2014