Rated 4 out of 5 by lakwatsera Front office not aware of room locations!
We checked in on 5/9/13 at abt. 8:30 pm. at 1380 Harbor Is. Drive. I had pre-paid room accommodations. Even presented my SPG Award card. Front office lady gave us the key to rm. 1180 & instructed us to take the elevator to 11th floor. Spent more than 25 minutes looking for room. Even called Concierge from house phone on 11th flr. Was told to keep looking! WE were so tired that night after spending the whole day at SD Safari. Finally went down.. an old client who was in the front office at that time was the one who told her RM. 1180 was in the other Sheraton Bldg. & had to take the shuttle! Front office staff needs to be oriented properly - we wasted our time looking for a room NOT in the bldg.
May 11, 2013
Rated 4 out of 5 by Jane Stay at Sheraton San Diego Marina
Terrific view. Love having a balcony even though it was tiny. Rooms were clean and well maintained. Conference facilities were just average - not enough tables set up for sessions. Coffee should have been available throughout the day not only at certain break times. One downside was Quinn's Lounge/Restaurant in the hotel - terrible service. Not enough staff - had to wait entirely too long.
May 15, 2013
Rated 3 out of 5 by DownEaster Critical Review
Wonderful, courteous staff which were very accommodating. The room was not completely clean on my late night arrival. The glass shelf above the toilet had the last customers toothbrush and wrappers on the shelf. There was popcorn on the rug which was obviously not completely cleaned before my arrival. The rug had an uncomfortable dampness which may be from the San Diego location. I am not particularly happy with having to pay $12 daily for Internet access. I earned 2 $5 coupons for not having my room cleaned for 2 of the 4 day stay. I left the 2 coupons with my breakfast charge and they were not credited to the charge. Finally, there were no shower facilities in the spa. The restaurant food was excellent. For $220/ night the experience was not up to value.
May 9, 2013
Rated 2 out of 5 by DisgustedDoc Won't be back any time soon...
In the three days of my stay my room was not made up by housekeeping a single time. Each night I came home after all day meetings to an unmade bed and the same towels I'd used the day before.
Also surprised to find that the hi-tech climate control on the wall did not appear to interact with the ancient looking airconditioning unit next to the window. Room was 82 degrees when I checked in and no amount of adjusting the climate control could make the AC kick in. The AC unit had a simple on/off switch so I could get it going full blast, but no control over temp whatsoever.
May 7, 2013
Rated 5 out of 5 by Marylou Sheraton Review
Room was great, ameneties were wonderful. Housekeeping cleaned room too late in the day so after a long day at a meeting, came back only to have them cleaning my room 2 days in a row. Not very conveniant and would have preferred to have been done in the morning or early afternoon when I was out
May 7, 2013
Rated 3 out of 5 by GPSPAT Bad food and drinks in the bar
This hotel needs to seriously upgrade the quality of the food served in their bar restaurant. We tried twice and vowed never to do that again. The ribs were horrible, the buffalo wings were dried out scabs, the blue cheese dressing wasn't, the Mai Tai wasn't, the wine list is laughable considering how close to Paso Robles and Napa this place is. In short, Quinn's Moorings sucks and should be avoided like the plague. The buffet breakfast was acceptable though.
May 5, 2013
Rated 5 out of 5 by Leigh Second Visit & Can't Wait to Come Back!
We visited when my son graduated as a Marine Corp Recruiter. It was a wonderful accomodatations. We didn't get to stay long enough so we came back to celebrate our 30th wedding anniversary! We love the cleanliness and the beautiful nautical themed room. Thank you especially to the Concierge desk for suggesting the visit to the "Midway." This was a FANTASTIC and moving tour of the US's greatness then and now! It was very moving! Glad we chose this over Sea World or other popular attractions. Thank you Daniella for the smile and friendliness at checkout when we didn't want to leave!
April 29, 2013
Rated 5 out of 5 by JAB1 Exceeding expectations
I was impress with the updated and clean room. Impressive view. Walking distance to ariport.
May 6, 2013