Rated 4 out of 5 by PMC65 Comfortable and quiet
I found my stay here comfortable and quiet. The skyline of San Diego was a bonus.
July 16, 2015
Rated 4 out of 5 by NateD Good Stay
Good: Check in went well. Friendly staff. The suite wasn't ready but we arrived a little early and just waited by the pool and had drinks and food until they called us. Valet was great too. Room was comfortable with nice view of city and bay. Great maid service. Easy check out.
Disappointment: Took over an hour to have our baggage brought to our room. We ended up just retrieving it ourselves on a cart. The lobby was busy and we tried to be patient, but an hour is too long. We booked and paid for a Marina Suite 2 months in advance but were assigned a downgraded Bay Suite without being told. When we inquired, about the error we were told no Marina Suites were available.
July 11, 2015
Rated 5 out of 5 by Genesy Amazing view and friendly staff
I had a very good stay in Sheraton San Diego . The facilities are much better than other Sheratons , especially the large club lounge with the amazing view. Happy hour has some good chose of food, but I'm confused a little bit that all the alcohol drinks are not complimentary. Your staffs are well trained and friendly, I used the Spg desk to check in, friendly agent Ms. Wenwen gave me a upgrade to bay tower which has a fabulous view face to the harbour, and she also helped me l lot with some chose for dinner, so I went to a delicious Asian restaurant by her recommendation. Thanks to her.
I have been to other Starwood hotels in San Diego , but your hotel makes me feel warm and it will be my first choice of next visit.
July 8, 2015
Rated 5 out of 5 by emilyjane Beautiful grounds and fabulous staff
From check in to check out, my stay was perfect. The free shuttle from the airport was great, and the staff were so friendly. The pools were beautiful, the room immaculate, and the food in every restaurant was top notch. From Nancy at the front desk to Bryan in Quinn's, everyone had a smile and a warm welcome to San Diego. I would recommend this to anyone who wants a seamless weekend of relaxation.
July 6, 2015
Rated 5 out of 5 by Cynlee61 Large, comfortable room
Stayed in the Bay Tower. Room was very nice, clean and comfortable. Good size too. Loved having the balcony to sit every night overlooking the bay and watch boats and people go by. Very little noise after sliding door closed. Used the pool at the Marina Tower since it was larger and loved it. The only issue I have with the room was there was only one mirror - in the bathroom. No mirror in the main room at all! Two women trying to get ready was very cramped. Also, no full length mirror. We women need things like that! Everything else was great! Loved it!
July 3, 2015
Rated 5 out of 5 by DGol Perfect location, great food
The only downside to this property is its confusing layout and room numbering system, at least if your party happens to be staying in the Lanai building. Once you figure out where your room is, however, all is well and it meets the usual Sheraton standards - with the addition of excellent food in the restaurants.
June 29, 2015
Rated 5 out of 5 by DCANNUCK Banquet food/Fedex Svcs
As a former chef, I found the banquet dinners to be sub-par. For example, at the banquet dinners offered on the 26 & 27, the food was cold.
As well, on the 27th the chocolate torte dessert offered was ice cold to the point of being frozen.
I wished to fedex a parcel to my home address, but due to their procedures the cost would have been 10 - 15 times the value of the goods to be shipped.
June 29, 2015
Rated 5 out of 5 by PatriciaRiley Nice!
Nice Hotel, Friendly Service !!
June 25, 2015