Sheraton San Diego Hotel & Marina

  • 1380 Harbor Island Drive
  • San Diego,
  • California
  • 92101
  • United States
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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.6 out of 5 by 1119 reviewers.
Rated 4 out of 5 by Great Room & View but... We had booked with Sheraton for the annual ESRI conference in San Diego. The room was clean and had a great view of the marina with the airport in the background. We ate in the hotel a couple of times and the food was excellent; however, the service was just "OK " (e.g. both times had to flag down the waiters for water refills, drinks, etc. and for BOTH meals, no one checked on us to see if we needed anything, etc.). Since the food was excellent, we tipped the customary 20%. The room itself was clean and very comfortable; however, the TV did not work for two of the nights. I called down and spoke to someone at the guest services desk to ask for someone to fix it and to find out if I had to pay for viewing the local channels, and they assured me that I did not have to pay to view and that a "technician" would be up to our room to fix it. We waited all afternoon and into the next night with a "no show". On the third night, the TV miraculously started working (yay!) but we never did see that stealthy "technician" that was supposed to visit our room. Anyway, besides having no TV for two nights and so-so meal service...the hotel was wonderful and I would recommend this hotel and book again next year. Just make sure everything works when you get your room or you might have to do without. July 21, 2014
Rated 4 out of 5 by Good hotel, transportation unreliable Big Bay Shuttle was inconsistent. Great idea but I noticed some drivers would double back for riders on the way back but not for others. Either do it for everybody or don't do it at all. Waited 45 minutes for a shutlle and then took another 25 minutes to get to the hotel on my way out. Again, if it was consistent, this would be a good service. As is, I would say that I would not rely on it and give yourself an extra hour if you plan on using this service. I liked the conservation idea, Don't need to give an incentive and I think people will do it anyway. July 21, 2014
Rated 4 out of 5 by Relaxing get-away I spent 5 nights at the San Diego Sheraton Hotel and Marina on a business trip and was presently surprised how much I enjoyed my stay. I thought the distance from downtown San Diego would be a negative, but I loved sitting on my balcony overlooking the marina after a long day of work, far from the craziness of the gas lamp district. The public spaces are comfortable, workout room well equipped and pools/hot tub very nice. The dining areas have a fantastic view of the marina. Great place to stay for families too. The staff were polite and helpful. July 19, 2014
Rated 3 out of 5 by Needs improvent No water bottles in room. West tower - 3 cabs listed. Appears as all three are avail by glass. Order the wrong one. Waiter took over 15 min to tell me. Slow service there. Club level - again slow service. Typical the last 4 times I was there in two months. Slow to clean tables even with 3 empl. Hotel told me wrong time of club level hours - that's typical of hotel operators - they don't know times. Airline pilot - stay in numerous hotels. July 21, 2014
Rated 4 out of 5 by Great place to stay I was at the hotel for a meeting along with 225 of my colleagues. I arrived at about 11:30 am and was told my room wasn't ready and that they would text/call me. they stored my luggage. After waiting well over 4 hours I finally got my room. It was fine. My only concern was that as a CA resident, we are in a severe drought and it was NOT mentioned at all - no signs asking me to hang up my towels, no mention of it at the front desk. I was very disappointed. In fact I saw the planters' sprinklers going off every day. Please be considerate of our state's drought and TELL YOUR GUESTS. July 17, 2014
Rated 5 out of 5 by All needs met My stay was relaxing, comfortable, and stress free. I was attending a conference held at the hotel therefore support for personal and business needs were important. Staff was professional, knowledgeable, and personable. July 22, 2014
Rated 4 out of 5 by Hotel stay was fine, administration NOT. The room was clean and nicely decorated. Hotel amenities are good. All the food was excellent. Valet personnel was excellent BUT the hotel charged me double the valet rate everyday, then said it would take 2-3 business days for them to address this error. Also front desk never had change for a $20. Overall is was an OK stay. July 21, 2014
Rated 4 out of 5 by Nice hotel, clean with a good location We have stayed here 10 time, and always have a good experience. It's very clean and nicely decorated, and the food is good. This last visit, we didn't have a very comfortable bed, but that is unusual, and the club level experience was not worth the extra $50, but aside from that, I would recommend it. July 21, 2014
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