Rated 5 out of 5 by Lynn35 Absolute favorite hotel
I have stayed at The Gunter several times and I can honestly say that it has been a complete pleasure every single time. I have stayed on the Club Floor each time and the attentive service that I have received each time is unparalleled to any other hotel visit.
My boyfriend and I recently stayed to see Jerry Seinfeld performance at The Majestic. The convenience of just going downstairs and across the street is great.
The room was comfortable and elegant. The room was clean and well equipped as always. I used the robe and it was thin but comfortable. You can tell that the rooms are older but that has always been part of the appeal for me. The historical story of the hotel is intriguing.
Staying on The Club level gives you access to The Club lounge. Benjamin is an absolute mecca of information about the area. He is very attentive and a joy to talk to. We had hors d'oeuvres in the evening before the show and they were fresh and delicious. We had the breakfast as well.
The staff was very kind and attentive every time that we had any interaction with them. I would highly recommend this hotel to anyone.
June 9, 2013
Rated 4 out of 5 by GW43 Room needs maintenance
Lots of maintenance needed in rooms. Tub wouldn't drain, carpets stained, dusty, etc. Lobby looks great, but rooms are lacking. The air conditioning was not working in our friends room.
December 26, 2012
Rated 5 out of 5 by Gsquare60 This hotel is a home away from home
I would recommend this hotel to all my family and friends. Your location is in such a great spot your just a stroll away from all the great features San Antonio has to offer.
October 11, 2013
Rated 4 out of 5 by RKRK Great stay!
Love this hotel!! Every staff member we spoke with was very nice and the level of customer service given at this hotel is incomparable! Only bad thing is AC is very loud when on.
May 28, 2013
Rated 3 out of 5 by Ali69 Great location but hotel facilities need improvement
Stayed here for one night. Was disappointed with the room and other facilities such as gym. It is a 3 star restaurant so treat as such. Room service also left much to be desired.
March 27, 2013
Rated 5 out of 5 This hotel has great historic charm!
This hotel has great old world charm with modern conveniences. The Majestic theater was just across the street and the Catholic Church was about a three minute walk away great!
July 30, 2013
Rated 5 out of 5 by MaggieJuly2012 Excellent visit
Texas Wind 2012 used your hotel as base and that was a great choice. Our room was excellent, convenience was great and conference was outstanding.
Restaurant was very nice too.
August 6, 2012
Rated 4 out of 5 by DrMxologi SACC
This is a beautiful classic hotel rich with history and I always enjoy staying at this hotel.
Linens are lovely.
The deli is very good with amazing pastries and Starbucks coffee
January 22, 2013
Rated 5 out of 5 by swgtexas Our favorite downtown San Antonio Hotel
We stay in San antonio frequently and always prefer this hotel if we need to stay downtown. The lobby is beautiful, the rooms are always comfortable and the location is great.
August 3, 2013
Rated 4 out of 5 by Mattie729 Good location, dining and room service options
good location, i.e. proximity to Riverwalk, very comfortable beds, nice TV/cable/movies on demand options, variety of room service food options, nice dining options, nice decor
October 20, 2012
Rated 5 out of 5 by jswell stay
i thought the hotel was absolutely gorgeous. extremely professional staff and the rooms were exceptionally nice due to the price i paid. i would recommend this hotel to anyone
August 29, 2012
Rated 5 out of 5 by Author0fBooks GUNTER Room 620
Great Room and view...WE didn't seeeee anything! Slept like a baby. Close to everything. We will recommend to friends and family. See you in the future. Remember the GUNTER!
September 10, 2012
Rated 5 out of 5 by Amanda46 Beyond Expections
There is not much to say. This hotel offers much of the same as the high dollar hotels . I highly recommend the sheraton. I WILL BE BACK !!!! I recommend this for all . : )
September 11, 2012
Rated 5 out of 5 by Vols52 Beautiful old charm hotel
We were intown for a wedding weekend. The hotel was perfect for restaurants, river walk and getting from venue to venue. We will return to The Gunter for another visit.
August 27, 2013
Rated 5 out of 5 by Nancy3501 Lovely Stay with my Family
Great Service at check in. Good information from the concierge desk. Excellent Service in the Restaurant. Omelette cook very personable. Couldn't have been a better stay!
May 28, 2013
Rated 5 out of 5 by texasrose82 Great Historic Hotel!
Beautiful historic hotel with a great location. Close to the Riverwalk and the Majestic Theater. Service was excellent and staff friendly.Loved it and will be back again!
January 8, 2012
Rated 5 out of 5 by travler6 travler
Great location that is only exceeded by the friendly staff and excellent service. We stay here all the time we are in San Antonio. Staff in the Club Room is exceptional.
December 20, 2011
Rated 4 out of 5 by mmhickey2 Weekend getaway
We had issues with the hot water one morning so they moved us and upgraded our room which was nice...the second morning there was no water but that only lasted 30 min.
February 11, 2013
Rated 5 out of 5 by CS100 Impressive hotel!
We were very impressed with the hotel, and give it our highest recommendation -- if we are in the San Antonio area again, we will definitely stay in this hotel.
August 13, 2013
Rated 2 out of 5 by AAPS2013BD Problems
Carpeting throughout (hall and room) had dirty appearance.
WiFi bandwidth was insufficient to maintain contact with my office using VPN
November 15, 2013
Rated 5 out of 5 by Christina Yet Another Amazing Stay
This is our second time to stay in this hotel, and we had yet another amazing experience! The staff was extremely nice and helpful. Also, we love the location!
February 27, 2013
Rated 4 out of 5 by Amelie Excellent
Conglatulations for the atention, specially Victoria... The only problem that I had, is that all days I had the same soap, shampoo and conditioner... Thanks
May 15, 2013
Rated 2 out of 5 by Ukah929 Bathroom needs improvement
I had a cold shower and was given very few points to accomodate. If I was lodged there for more than one day I hope they would have moved me to a new room.
February 15, 2013
Rated 1 out of 5 by scottalfa needs an update, badly
filthy carpet, smelly facility, outdated fixtures and poor plumbing. need I say more? fortunately, the staff was very pleasant and helpful
October 19, 2013
Rated 4 out of 5 by MelB Conveniently Located
The Sheraton Gunter is conveniently located across the street from the Riverwalk, staff are polite/helpful, and the facility is well-maintained.
August 15, 2012
Rated 5 out of 5 by RMonz Wonderful old hotel in down town San Antone
This is a beautifully restored hotel built in the early 1900's. Great location for access to the river walk and excellent down town restaurants.
October 13, 2012
Rated 5 out of 5 by Paul52 Great Hotel, Great location
we stay every time we come to SA now. Close to upscale dining and close to the Riverwalk. Large rooms and comfortable beds. Can't beat it!
December 12, 2012
Rated 5 out of 5 by Jim2013 Great stay. Nice people there.
Our great stay at the Gunther started with a very friendly and nice front desk person named Veronica. And, we had a very nice stay. Thanks
January 14, 2013
Rated 5 out of 5 by rose21 This hotel was full of old time charm
we enjoyed our stay immensely. Very charming hotel full of history and beauty. When we're back in San Antonio we'll stay here every time!
May 13, 2013
Rated 3 out of 5 by momof2 This is a great location and beautiful hotel
Rooms need some updating. The rooms were not all that clean as the carpets were stained and appeared that the room was dirty and old.
February 25, 2013