Rated 3.8 out of 5 by 426
Rated 5 out of 5 by Dawson Review
Very nice hotel and great location. Staff was very helpful. Food and beverage had many options at a reasonable price with good quality and great service.
October 27, 2014
Rated 5 out of 5 by 2rmh Great place to stay if attending Majestic event
We always enjoy staying here when we go to the Majestic.
October 26, 2014
Rated 2 out of 5 by Lisa75069 Ruined History
Who paints beautiful hand carved wood white? This WAS a historic hotel which now looks like any other new hotel. Very disappointed.
October 25, 2014
Rated 4 out of 5 by Rlh1975 Very nice place
Nicely renovated & decorated.
Bathroom area could've been nicer...but it was clean. Bed linens were super soft, but mattress was just ok. Staff was extremely friendly & helpful.
October 20, 2014
Rated 5 out of 5 by agkcpa Great Gem!
I had stayed it this hotel prior to the big updates and can say this new version is much better. Loved everything about this hotel and will definitely be back!
October 20, 2014
Rated 5 out of 5 by AndyM Awesome Hotel
This hotel is in a great location. Basically, it is one block from the Riverwalk, a short walk to the Alamo and a couple of doors down from the Childrens museum. The staff is very professional and accomodating.
This is now my favorite Starwood property in the San Antonio area. I'll definitely stay here again.
June 14, 2012
Rated 4 out of 5 by NickD01 Want the "Old" Gunter
I have been staying at the Gunter hotel for 30 years, but had not stayed there since 2013. I was very disappointed that the new owners decided to put white paint on all the old dark wood that I loved so much and then made the entry into a Las Vegas style showroom. The staff was excellent as always. I would recommend it only because of the staff. The "updated" decor has ruined that nostalgia of wonderful old building.
October 14, 2014
Rated 1 out of 5 by Cris14 Horrible
My company has stayed at this hotel for many years and we are extremely disappointed in the renovations. The wonderful original dark wood in the lobby has been destroyed by painting it white and covering up the supporting columns with white sheets and colored lights. The lobby looks like a night club. The integrity of the historic hotel is gone! Now I move on to the rooms, the bathrooms need new towels and plastic cups . . . please. The wonderful staff the Gunter had for years is gone as well, I can only assume they were forced out and replaced with "clueless" staff. Will not be staying again!
Margaret C Williams
April 2, 2014