Rated 4 out of 5 by townjcvt Excellent Service and Staff
The staff were very focused on providing excellent service, making my stay at this lovely older hotel very enjoyable.
August 29, 2013
Rated 4 out of 5 by dfranklin888 Sheraton Gunter
I just wanted to say thank you for Hosting the TCCA conference. All of the staff were very helpful and courteous.
October 17, 2013
Rated 5 out of 5 by Kimberley San Antonio Sheraton
Great Hotel, great location if your interested in visiting the River Walk. Centrally located for all of San Antonio.
May 21, 2012
Rated 5 out of 5 by conferencevisitor1 conferencevisitor1
I am allergic to dust mites and Shariton Gunter was one of the hotel where I didn't have an allergic reaction.
November 14, 2012
Rated 4 out of 5 by oluny center of the city
Watch your pocket , Parking is expensive $33 a night on top of $12 breakfast, the whirlpool needs a Makeover.
August 20, 2013
Rated 5 out of 5 by Chris79 Beautiful Hotel!!!
Had a wonderful time at your Hotel. Staff was fantastic and took wonderful care of our family. THANK YOU!!
November 27, 2012
Rated 5 out of 5 by Joe54 This hotel has a wonderful stuff
The hotel is located in a great area. And the stuff is friendly and very helpful. I recommend this hotel.
April 1, 2013
Rated 2 out of 5 by Denny Sheraton Gunther
Service was great but the physical condition of the rooms needs to be changes and needs serious updating
March 26, 2012
Rated 3 out of 5 by Funtimefamily Not as nice as it should be
The pool has weird stuff floating on it. Gross. Also it was so full of chemicals my skin started burning. Disappointing on a hot day. Room was hot even with ac running full on. Pillows too flat when you lay on them. Flushing toilet was awkward - you have to lean over and reach down to push lever behind the lid cover. Light switch to inside bathroom was same as outside sink area so you can't go to the restroom at night without turning light on and disturbing the other people in the room. Room had curtains on only one window. There are 3 windows and the other 2 windows had the rod and curtain rings but no curtain. Wooden shutters were lovely though and did a good job of keeping out the light. TV - finding regular TV then channel surfing is not as easy as it should be. Why can't there be a channel guide we can switch to using the remote instead of channel surfing until you find something Ok to watch? The club lounge was fine. The attendant was very quick to clean, serve, whatever you needed. Food was Ok and at least there was plenty of it. The TV screen in there was fuzzy though. Overall not a bad experience but not something I would look forward to again. Especially for the price.
July 14, 2013
Rated 4 out of 5 by heyyou Great location
Love the old style building and great location. Everyone was great and friendly and the food was good.
March 19, 2013
Rated 3 out of 5 by fatto ok
Room need improvements Carpet is old and dirty. Bathroom needs upgrades. Shower faucet leaks a lot.
September 16, 2013
Rated 5 out of 5 by Steve12 We always feel at home
Thank you - The staff is great and always takes good care of us. We feel at home once we get there.
October 19, 2012
Rated 5 out of 5 by Gsquare60 A can't go wrong stay with this hotel
I have stayed at this hotel several times before and they always treat me as if I was family.
November 5, 2013
Rated 1 out of 5 by Walker58 Check in and valet
They are very rude and unprofessional frontbdesk and valet !! Room service and cocktail lounge a+
August 11, 2012
Rated 2 out of 5 by MRod52 Ear Plug Heaven
The hotel provides ear plugs but you better bring more. The outside noise is unbearable at night!
October 2, 2012
Rated 3 out of 5 by Tony140000000000000000000 Good location
Bathrooms are old, AC is noisy, closets too small to hang a sweater (which you do not use in SAT)
November 12, 2012
Rated 4 out of 5 by Ronw0803 This hotel needs to be updated.
The bath facilities were old and dirty. The windows were missing curtains on 2 of the 3 windows!
August 5, 2013
Rated 4 out of 5 by Boobonic Nice night
Great night stay, elevators are fast, the staff was very friendly and great location.
March 15, 2013
Rated 4 out of 5 by Sharon28 Great Staff in Historic Hotel
Lovely old hotel and very friendly, helpful staff. Good location and nice amenities
April 11, 2013
Rated 4 out of 5 by Stonelifter Great Staff Service
Thank you Reymond for an enjoyable breakfast, your excellent service made my day.!
July 1, 2013
Rated 5 out of 5 by Captain34 Great Customer Service at the Sheraton Gunter
All of the staff is extremely friendly and satisfies all of your needs.
November 5, 2013
Rated 5 out of 5 by Kaiserbill Very fine accomodations
Everything was perfect - looking forward to staying with you again soon!
October 24, 2013
Rated 4 out of 5 by cal2007 nice hotel
great location, great service, great hotel but bathrooms need updating.
October 25, 2013
Rated 5 out of 5 by berniesmom Exceptional service
Such a beautiful, classic hotel with classic service - so rare these days.
November 5, 2012
Rated 4 out of 5 by SHARRYN39 THIS HOTEL IS GREAT!!!!!!!!!
WE ENJOYED OUR STAY THE ROOM WAS GREAT AND THE LOCATION WAS WONDERFUL!!!!!
April 1, 2013
Rated 5 out of 5 by Nat2013 Great Stay
Much better than last time. I enjoyed the larger room and higher floor.
June 14, 2013
Rated 5 out of 5 by ljp48 Loved the location and history
Short stay but was very nice. Really enjoyed the history of the hotel.
October 29, 2012
Rated 4 out of 5 by Donna0330 Wonderful Historic Hotel
Perfect Location for River Walk, downtown San Antonio and shopping.
June 10, 2013
Rated 1 out of 5 by AnnoyedTraveler1 Zero Hotel
No TV reception
Starwood Preferred membership a nothing.
April 12, 2013
Rated 5 out of 5 by NickFL Great Staff
Staff was wonderful. Hotel is interesting with a great location.
January 17, 2013