Rated 3 out of 5 by momof2 This is a great location and beautiful hotel
Rooms need some updating. The rooms were not all that clean as the carpets were stained and appeared that the room was dirty and old.
February 25, 2013
Rated 5 out of 5 by Traveler1302 This is a beautiful historic hotel.
This hotel is great. The rooms are clean and comfortable. It is close to the Riverwalk , Alamo, and many other sites and restaurants.
October 9, 2012
Rated 4 out of 5 by sleeptraveller room size and beds excellent,bathrooms need updating
the overall hotel is great(public spaces). room size/comfort/amenities very good. the bathrooms need updating on both size/facilities
February 25, 2013
Rated 5 out of 5 by 1frequenttraveler Very nice hotel
Very clean and beautifully decorated. The staff was outstanding and very helpful.
I did not eat here so cannot comment on the food.
December 12, 2011
Rated 3 out of 5 by Lbeth Mrs
Friendly staff but housekeeping did not clean our room and bathroom.
April 25, 2014
Rated 1 out of 5 by 123gene Needs cleaning
Very dirty rooms with mold and dirt in bathrooms. Pool has algae and the fountain is dripping filth in the pool. Spa is very cold
September 20, 2012
Rated 1 out of 5 by Jitterbug008 Mike
The Air conditioners in these rooms are terrible never was comfortable at any time durning my stay would never stay here again
August 5, 2013
Rated 4 out of 5 by ALPHAGIRL Great Historic Hotel
I love SPG Hotels. This is a great location and very close to historic sites. It is also the location of the founding of USAA.
January 31, 2013
Rated 3 out of 5 by Dfrancis Close to river walk
Room was small and needed some improvements,but location was good and lobby was gorgeous. Pricey for what we got.
June 30, 2013
Rated 2 out of 5 by Meldi1 This hotel needs improvements
The room was poorly cleaned with several stains on the carpet that appeared to be blood. As a SPG member I expected more.
January 31, 2013
Rated 5 out of 5 by SJW2014 Great Hotel for holding a conference
The staff, food and facilities were ideal for the conference I attended.
April 14, 2014
Rated 5 out of 5 by Will13 Awesome
Victoria at the front desk was amazing. She absolutely made out stay enjoyable and provided an upgrade without asking.
July 2, 2013
Rated 4 out of 5 by townjcvt Excellent Service and Staff
The staff were very focused on providing excellent service, making my stay at this lovely older hotel very enjoyable.
August 29, 2013
Rated 5 out of 5 by Kimberley San Antonio Sheraton
Great Hotel, great location if your interested in visiting the River Walk. Centrally located for all of San Antonio.
May 21, 2012
Rated 4 out of 5 by dfranklin888 Sheraton Gunter
I just wanted to say thank you for Hosting the TCCA conference. All of the staff were very helpful and courteous.
October 17, 2013
Rated 4 out of 5 by Slugger River Walk nearby
A well located hotel for staying near the sites in San Antonio.
April 15, 2014
Rated 5 out of 5 by Rick1369 Great Stay
The staff was very attentive and the immentities outstanding
April 16, 2014
Rated 5 out of 5 by conferencevisitor1 conferencevisitor1
I am allergic to dust mites and Shariton Gunter was one of the hotel where I didn't have an allergic reaction.
November 14, 2012
Rated 4 out of 5 by oluny center of the city
Watch your pocket , Parking is expensive $33 a night on top of $12 breakfast, the whirlpool needs a Makeover.
August 20, 2013
Rated 4 out of 5 by mem16 hot tub
Hot tub was not working while we were there and that was disappointing.
April 1, 2014
Rated 5 out of 5 by Chris79 Beautiful Hotel!!!
Had a wonderful time at your Hotel. Staff was fantastic and took wonderful care of our family. THANK YOU!!
November 27, 2012
Rated 5 out of 5 by Joe54 This hotel has a wonderful stuff
The hotel is located in a great area. And the stuff is friendly and very helpful. I recommend this hotel.
April 1, 2013
Rated 2 out of 5 by Denny Sheraton Gunther
Service was great but the physical condition of the rooms needs to be changes and needs serious updating
March 26, 2012
Rated 3 out of 5 by Funtimefamily Not as nice as it should be
The pool has weird stuff floating on it. Gross. Also it was so full of chemicals my skin started burning. Disappointing on a hot day. Room was hot even with ac running full on. Pillows too flat when you lay on them. Flushing toilet was awkward - you have to lean over and reach down to push lever behind the lid cover. Light switch to inside bathroom was same as outside sink area so you can't go to the restroom at night without turning light on and disturbing the other people in the room. Room had curtains on only one window. There are 3 windows and the other 2 windows had the rod and curtain rings but no curtain. Wooden shutters were lovely though and did a good job of keeping out the light. TV - finding regular TV then channel surfing is not as easy as it should be. Why can't there be a channel guide we can switch to using the remote instead of channel surfing until you find something Ok to watch? The club lounge was fine. The attendant was very quick to clean, serve, whatever you needed. Food was Ok and at least there was plenty of it. The TV screen in there was fuzzy though. Overall not a bad experience but not something I would look forward to again. Especially for the price.
July 14, 2013
Rated 4 out of 5 by heyyou Great location
Love the old style building and great location. Everyone was great and friendly and the food was good.
March 19, 2013
Rated 3 out of 5 by fatto ok
Room need improvements Carpet is old and dirty. Bathroom needs upgrades. Shower faucet leaks a lot.
September 16, 2013
Rated 5 out of 5 by Steve12 We always feel at home
Thank you - The staff is great and always takes good care of us. We feel at home once we get there.
October 19, 2012
Rated 3 out of 5 by Tony140000000000000000000 Good location
Bathrooms are old, AC is noisy, closets too small to hang a sweater (which you do not use in SAT)
November 12, 2012
Rated 1 out of 5 by Walker58 Check in and valet
They are very rude and unprofessional frontbdesk and valet !! Room service and cocktail lounge a+
August 11, 2012
Rated 2 out of 5 by MRod52 Ear Plug Heaven
The hotel provides ear plugs but you better bring more. The outside noise is unbearable at night!
October 2, 2012