シェラトン・ガンターホテルサンアントニオ

  • アメリカ合衆国
  • 78205
  • テキサス,
  • サンアントニオ
  • 205 East Houston Street
  • マップ

空室状況&料金

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お子様/1室

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年齢制限ポリシー

お部屋のご予約は21歳以上のお客様に限定させていただきます。

Rated 3.8 out of 5 by 439 reviewers.
Rated 4 out of 5 by This hotel needs to be updated. The bath facilities were old and dirty. The windows were missing curtains on 2 of the 3 windows! August 5, 2013
Rated 5 out of 5 by A can't go wrong stay with this hotel I have stayed at this hotel several times before and they always treat me as if I was family. November 5, 2013
Rated 4 out of 5 by Convenient & Clean Great view of the parking lot. April 21, 2014
Rated 4 out of 5 by Nice night Great night stay, elevators are fast, the staff was very friendly and great location. March 15, 2013
Rated 4 out of 5 by Great Staff in Historic Hotel Lovely old hotel and very friendly, helpful staff. Good location and nice amenities April 11, 2013
Rated 4 out of 5 by Great Staff Service Thank you Reymond for an enjoyable breakfast, your excellent service made my day.! July 1, 2013
Rated 5 out of 5 by Exceptional service Such a beautiful, classic hotel with classic service - so rare these days. November 5, 2012
Rated 4 out of 5 by THIS HOTEL IS GREAT!!!!!!!!! WE ENJOYED OUR STAY THE ROOM WAS GREAT AND THE LOCATION WAS WONDERFUL!!!!! April 1, 2013
Rated 5 out of 5 by Very fine accomodations Everything was perfect - looking forward to staying with you again soon! October 24, 2013
Rated 5 out of 5 by Great Customer Service at the Sheraton Gunter All of the staff is extremely friendly and satisfies all of your needs. November 5, 2013
Rated 4 out of 5 by nice hotel great location, great service, great hotel but bathrooms need updating. October 25, 2013
Rated 5 out of 5 by Great Stay Much better than last time. I enjoyed the larger room and higher floor. June 14, 2013
Rated 5 out of 5 by Loved the location and history Short stay but was very nice. Really enjoyed the history of the hotel. October 29, 2012
Rated 4 out of 5 by Wonderful Historic Hotel Perfect Location for River Walk, downtown San Antonio and shopping. June 10, 2013
Rated 1 out of 5 by Zero Hotel No closet. No TV reception Starwood Preferred membership a nothing. April 12, 2013
Rated 5 out of 5 by Great Staff Staff was wonderful. Hotel is interesting with a great location. January 17, 2013
Rated 3 out of 5 by Staff & Amenities Staff members could use a little sensitivity training. June 14, 2013
Rated 5 out of 5 by Great Had a great time. Staff was great!! Room was great!!! August 23, 2012
Rated 4 out of 5 by Great Location was the most and the people was all nice. December 13, 2012
Rated 5 out of 5 by The Place to Stay in San Antonio Great place, great location, outstanding staff. June 16, 2012
Rated 5 out of 5 by Coach1983 The hotel is close to sites in San Antonio. December 18, 2012
Rated 5 out of 5 by business trip great place to stay, convient location May 21, 2013
Rated 4 out of 5 by Meeting Staff is very friendly and helpful. August 20, 2012
Rated 5 out of 5 by Beautiful Hotel Everything about my stay was great! March 19, 2013
Rated 2 out of 5 by Less is Less Requested early check in. Got to hotel with no record of request. Waited till regular time to check-in. Checked in with my wife and 3 kids to a club room with visible wear and tear, but most disturbingly- a soiled and stained carpet that hadn't been vacuumed for a new arrival. Within minutes of getting into the room my infant picked up a toothpick, a safety pin, a piece of muffin, and assorted shreds of plastic wrappers/paper. The hotel was nice about it in giving us a room upgrade, but the whole process of checking in and moving to another room cut into precious vacation time and left us with an overall impression that this hotel was hanging on a thread. Another example is we called down to make sure there were towels at the pool and was assured there were. We get there- no towels. At least one other family in same predicament. Other dad goes down to front desk to ask to send towels and they say they will send them. At least two other families waiting for towels. Pool isn't that crowded. Swim for 40 minutes but still no towels. Bring the three kids back wet to the room through cold lobby. Ongoing construction in the lobby and what seemed to be minimal staff didn't help. On the positive side all the staff we did find were courteous and apologetic. August 12, 2013
Rated 4 out of 5 by Great Historic Hotel Good Hotel for meetings 100 - 200 May 20, 2013
Rated 5 out of 5 by Gunter Excellent stay -highly recommend July 28, 2012
Rated 4 out of 5 by Staff was OUTSTANDING Love the hotel and the location. October 16, 2012
Rated 3 out of 5 by Very friendly staff Comfortable, friendly, & clean. April 1, 2013
Rated 1 out of 5 by Below my Expectation Upon checking in I waited to be recognized for my platinum status, I was not. I mentioned to the woman I'm platinum, when she did recognize me and she said yes I know. I was not told about the internet. I was then asked if I wanted points or a movie. The room was definitely NOT an upgrade. It was old, dingy, needed paint and the shades were very dusty. The desk chair showed much wear beyond the leather. The plate of salad I had in the bar the evening I checked in had stains on it and I had to send it back to be cleaned. The following morning at breakfast the waiter brought me cold coffee in a pot half full clearly used by another guest. The oatmeal was also cold and had to be sent back to be reheated. The put in the microwave instead of dishing a new bowl. There were two small towels left in the bathroom, the bathroom had no fan and the shower curtain smelled of mold. The toilet was institutional, without a seat. The best came when checking out at 4:00 am on a Sunday, no other guests in site, the gentlemen at the desk never said two words to me, not a thanks, not a how was your stay, nor was I asked if I wanted those points, since clearly I did not watch a movie. I stood in the lobby waiting for the very nice valet and the desk clerk went back in his office while I stood there alone at 4:00 am. January 25, 2013
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