Rated 3.8 out of 5 by 104
Rated 5 out of 5 by John8313 Good stay with my son
My stay with my son at this hotel was wonderful and we enjoyed every minute of it.
January 14, 2016
Rated 5 out of 5 by AllanRH Sheraton Chengdu is worth to stay
Sheraton Chengdu has good view and is in a convient location. It provides very good service. The breakfast is also very delicious.
January 9, 2016
Rated 5 out of 5 by lawrencec Superfriendly staff
I caught a cold while I was in town for conference. I asked the hotel staff for a raw onion to help cure my cold and they brought up a 1/2 sliced fresh onion with cup of water as old remedy.
The only downside is that they did not upgrade my room as a SPG Gold member. Everything else about the staff was great
November 22, 2015
Rated 5 out of 5 by Spb2nyc Good hotel
No complaints at all. Good hotel with awesome snacks in the lounge. Thank you Cyntia for care. Location is average but you'll have short trip (about 3 km) to main touristic spots. And only 30 mins ride to Pandas.
Only one bad thing - no Green choice participation.
September 3, 2015
Rated 4 out of 5 by KYWong Up to expectation
The hotel is a stone throw away from subway. The hotel cleanliness is in top notch. There are variety of food for the buffet breakfast.
Personally feel that the hotel is too old probably 10-year plus and might need a major upgrade. The bed is too soft for me.
June 22, 2015
Rated 3 out of 5 by JNA1 Good-value hotel in Chengdu
I liked the fitness zone at this property. There are plenty of workout machines, an exterior terrace, 2x saunas and a pool. A good facility.
The executive lounge selection was ordinary at best in comparison to other Starwood lounges and the service, rather distant.
It was good to find a cafetière and filter coffee in the bedroom. All in all - it's okay for a reasonably priced stay.
April 26, 2015
Rated 5 out of 5 by vincent2013 Great city view room
I like the city view room very much whatever day and night , raining or sunshine! clean room with fast internet, easy breakfast and SUPER good service for SPG member. all the staff are warmly and welcome. I will come again when i visit Chengdu.
April 12, 2015
Rated 4 out of 5 by transienttraveler Excellent service
The thing that stood out most about this hotel was the excellent service provided by the concierge team. Unfortunately, I could not recall their names, but one concierge staff gave good recommendations on the places to visit/dine at. Subsequently, when we made the decision to watch Sichuan opera at a local theatre late one evening during our stay, another concierge staff offered to help us pick up the tickets at the theatre while we grabbed a quick dinner. Such thoughtful assistance made the stay a memorable one.
Was also pleasantly surprised by the good spread in the club lounge and the warm service provided by the staff in the lounge. It was indeed interesting to watch the interactions/dynamics between some long-stay guests and the staff.
November 22, 2014