Rated 5 out of 5 by LLTT Hotel Stay
Hotel should have a gym of its own so that the guests do not have to pay to go to the adjacent gym
October 8, 2012
Rated 5 out of 5 by Mrsluvstruck Not a complain
My was great thanks to two helpful employees Betty and Charles .
July 14, 2013
Rated 2 out of 5 by Nicole78 Disappointed
I stayed at the hotel for a conference, in which it lasted from Wednesday to Friday. Though the bellhop staff were extra friendly, but the front desk personnel did not seem that happy that we chose them to facilitate at their hotel They acted as if we were not welcomed there. The rooms did not provide any microwaves or refrigerators to accommodate our stay (extra 10 dollar fee applied for a fridge). When calling the front desk, I had to call twice to request an item. During our conference, we had to move our vendors because they told us the wrong location to set up at. Due to it being a group conference, I wouldn't think there would be an extra rate charge to cover for any damages without being told beforehand. Though the lobby area was great, it was a false hope as to the satisfaction I expected. On a lighter note, the bar area was great and the food was excellent! I recommend their food to whomever resides their for their stay. Maybe that was the reason for no microwaves and fridges so that we could spend more money at their facility. I really wouldn't recommend having a conference their. For a overnight stay, it may be ok but I'm sure you could find just as nice hotels at better rates!
November 19, 2012
Rated 4 out of 5 by AnotherAnonymous Comfortable and convenient for business travel
convenient to local businesses
caters to business travelers
access to nearby fitness center
January 16, 2013
Rated 5 out of 5 by Mark129 All Around Excellent Hotel
Staff pleasant and helpful. Room clean and maintained. Services professional and on time.
March 6, 2013
Rated 5 out of 5 by John Great meeting location
The staff is great to work with for a large meeting. I was extremely impressed.
May 21, 2013
Rated 5 out of 5 by Marieka Excellent
Easy check-in/check-out process. Very friendly staff. Great room. Had a wonderful stay.
October 18, 2012
Rated 5 out of 5 by kclb01 Great Hotel
Enjoyed my stay. The staff was very courteous and the facility was extremely clean.
January 16, 2013
Rated 5 out of 5 by Laurend3 My Review
Very pleased with the room, how easy check in and check out was. The friendiness.
December 19, 2012
Rated 5 out of 5 by doctorj great stay
great service.everyone was very helpful.It was a great stay.the food was great
February 18, 2013
Rated 3 out of 5 by Joe1940 Just another convention hotel
Alright at the convention rate; I would not have paid full fare for it though.
November 15, 2012
Rated 5 out of 5 by SFOBOUND Thank You
We needed a place to stay as we were bumped from our flight. Very comfortable.
September 8, 2012
Rated 5 out of 5 This hotel is great for group meeting
the facilities lend itself well to accommodate meeting break out sessions.
November 18, 2012
Rated 5 out of 5 by CaptainT excellent customer service
This was an great experience. Excellent all around service and people.
March 11, 2013
Rated 5 out of 5 by drosero very impressed
Staff was great, from the managerial side to housekeeping side!
May 20, 2013
Rated 5 out of 5 by fgoodwin Week Long Stay
Feels like home. Beds are great, quiet rooms. Staff is awesome.
May 20, 2013
Rated 5 out of 5 by southpoint comfort
Enjoyed my stay. I found the beds extremely comfortable.
May 30, 2013
Rated 5 out of 5 by Clyde69 Great rooms
Great hotel, great rooms, good location.
July 6, 2013
Rated 5 out of 5 by BB804 Great Facility & Location
HIghly recommend when staying in the Raleigh / Durham / RTP area
December 17, 2012
Rated 3 out of 5 by gizmogotnet Somewhat disappointing experience...
I have to say that there are good and bad items that occurred during my stay. The beginning was when they did not honor the reservation for a king size bed -- it took me contacting my travel department to get them to give me the king bed that was in my reservation. After that, they managed to "find" a king size room even though they assured me that none were available.
But even then, it wasn't over. I got my keys and was off to my room, only to find that the keys didn't work. After multiple iterations, they finally discovered that the lock was not working correctly (it would read a master key, just not a key that was encoded by any of the other machines in the building). After that, they managed to find -another- king room. Fancy that.
So, after all this, the gentleman at the front desk promised me some breakfast vouchers for my stay due to the issues. Not only did those vouchers never materialize, I never saw that gentleman at the front desk again, nor did anyone else at the front desk know anything about giving me any vouchers.
All things considered, if this had been my first stay at a Sheraton property, I would most definitely NOT be returning. As it is, I believe that the service (after they found a king room) was exceptional.
May 6, 2013
Rated 4 out of 5 by Chris33 The employees were terrific
The entire staff was prompt, courteous and helpful.
March 15, 2013
Rated 4 out of 5 by NNN11111 shower not enough pressure
Would have like a shower with good water pressure.
August 12, 2012
Rated 5 out of 5 by WendyH852 Comfortable Room
Professional Staff, Clean and Comfortable Room
April 8, 2013
Rated 3 out of 5 by HM23 Poor room service
Ordered breakfast to our room- it was not good-
January 28, 2013
Rated 2 out of 5 by harley very dissapointing
meal service very rude and unprofessional
May 1, 2013
Rated 5 out of 5 by mmbb great staff
Hotel and staff were great. Would come back
February 22, 2013
Rated 5 out of 5 by Traveler63 I like this hotel
all my needs were met. great place to stay.
September 30, 2012
Rated 4 out of 5 by Sammy031 Nothing exceptional
Great hotel but nothing exceptional.
March 4, 2013
Rated 5 out of 5 by oesstar mrs
every thing at the hotel was grea
October 31, 2012
Rated 5 out of 5 by Sweetie Very well appointed
Great stay, great amenities.
August 20, 2012