Rated 1 out of 5 by Traveler99988 This proporty has some serious billign issues
I was really surprised to get a bill for the café a week later after my stay, The only time I used the café was for breakfast for which I was given a Platinum free breakfast vaucher so it should be no charge.
Either way, I should not get a bill a week later- now I have t go back to the hotel and dispute a small charge which is taking valuable time.
This is not the kind of service that I would expect- do nto stay there they will nickel and dime you.
September 29, 2015
Rated 5 out of 5 by Staycation Friendly & Clean
Close to everything, friendly staff, affordable food, clean property!
September 28, 2015
Rated 4 out of 5 by Starwood0711 Great Location
This is a great hotel for a weekend getaway or business travel. Conveniently located within a few miles of the RDU airport and downtown Durham.
September 8, 2015
Rated 5 out of 5 by GBRKS Celebration
The hotel was beautiful and comfortable; it met all our needs.
August 18, 2015
Rated 2 out of 5 by WAJD Worse club lounge in the triangle.
The club lounge is beautiful. The service is perfect. The food offerings are terrible. The instant coffee machine is a joke. Where is my usual espresso machine? Where is my Starbucks coffee? They would rather sell you coffee downstairs than give you any perks. The only response I get from staff is that they are sorry and will pass the information on to management. This from the staff that is too lazy to fill out a green choice voucher before putting it under my door.
August 1, 2015
Rated 5 out of 5 by Nana69 Wonderful
We only stayed one night but it was wonderful. The facility is top rate and the staff very attentive and friendly. The food at the restaurant was excellent. The outdoor pool and hot tub was a bonus! After hours on the road using the hot tub led to a restful sleep for myself and my husband. I will stay here as often as I can.
June 24, 2015
Rated 5 out of 5 by Dede214 great experience
This hotel was wonderful, everything was perfect. The staff exceptional, the room, great. I will recommend to all my friends to stay there when in Raleigh/Durham
June 1, 2015
Rated 5 out of 5 by ASL123 Terrific hospitality
I have been staying at the Sheraton Imperial Park in Durham, NC for years and Mike Martino, the GM, and the entire team always treat me like a special guest. Everyone is very friendly and dialed in to making sure your needs are being met. The gentleman who runs the coffee shop goes out of his way to make helpful recommendations or to get me to try something new.
For my most recent stay we held a company meeting in the event space. The event staff made sure our space was set up perfectly and checked on us throughout the day.
This hotel is very close to the airport and perfectly situated between Durham, Cary and Raleigh. They have an outdoor pool, tennis courts and a huge gym next door with full court basketball, racquetball, classes and tons of equipment.
This is the perfect place to stay for any visit to the Triangle.
May 29, 2015