Rated 4.1 out of 5 by 322
Rated 3 out of 5 by PTLamb Flooded Closet
I report several times to the front desk that my closet was wet.
They told me they would get right on it.
I left at the end of our stay with destroyed luggage and garbage bags full of wet expensive clothing.
September 25, 2016
Rated 5 out of 5 by CarolinaDreamin Superb stay; Excellent Housekeeping Staff
My partner and I stayed at the Sheraton Imperial while in Durham for a convention. The housekeeping staff as well as the staff at the Club Lounge all were exceptional, they went above and beyond for us. We definitely will be back!
September 22, 2016
Rated 5 out of 5 by Angfay118 This hotel has great comfortable beds
I enjoyed the beautiful room and comfortable bed. I felt very secure when leaving and re-entering the hotel no matter what time I left or returned.
September 10, 2016
Rated 5 out of 5 by ChefJones Great Stay
Bed was sooooooooo comfy! Ordered a burger and it was delivered to my room in a quick manner and was awesome! Slept like a baby afterwards!
September 6, 2016
Rated 5 out of 5 by Amohammed Great Staffs and Clean hotel
it was our second time stayed in your hotel. property is very nine, staffs are very professional. your food & beverage manger was very nice to us. he knows what is he doing. We will recommend this hotel and will come back to this hotel next time we are in town.
great Job Sheraton.
July 26, 2016
Rated 2 out of 5 by MsJ55 Nice Hotel/friendly Staff
I always enjoy your hotel. Just would like a Refrig in the room. I think a hotel with high standard should not have to charge guest to have a refrig.
July 18, 2016
Rated 4 out of 5 by Deer22 Great Customer Service
We come this hotel once a year for a seminar.
Its a nice hotel and comfortable.
Our stay this past time was exceptional because of the attentiveness of an employee at the front desk.
May 19, 2016
Rated 5 out of 5 by SAB68 Great Job
The service was excellent and Chuck was very informative about the facility, restaurants and things in the surrounding area. He recommended an excellent restaurant and made the reservation for us
April 26, 2016