Sheraton Imperial Hotel & Convention Center

  • 4700 Emperor Blvd,
  • I-40 at Exit 282 (Page Road)
  • Durham,
  • North Carolina
  • 27703
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 nights, please call 866-539-3446.
  • You can only book up to 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 298 reviewers.
Rated 5 out of 5 by Terrific hospitality I have been staying at the Sheraton Imperial Park in Durham, NC for years and Mike Martino, the GM, and the entire team always treat me like a special guest. Everyone is very friendly and dialed in to making sure your needs are being met. The gentleman who runs the coffee shop goes out of his way to make helpful recommendations or to get me to try something new. For my most recent stay we held a company meeting in the event space. The event staff made sure our space was set up perfectly and checked on us throughout the day. This hotel is very close to the airport and perfectly situated between Durham, Cary and Raleigh. They have an outdoor pool, tennis courts and a huge gym next door with full court basketball, racquetball, classes and tons of equipment. This is the perfect place to stay for any visit to the Triangle. May 29, 2015
Rated 2 out of 5 by How is this a Sheraton? This hotel is, easily, the worst Sheraton I have ever stayed at (I'm Platinum, so I've seen my share of hotels). My wife and I reserved a night at this hotel for the expressed purpose of being able to conveniently take a shuttle to the airport in the morning for our 645 flight. The airport is literally 7 minutes away. We arrived and were informed shuttles were only available on the hour, no exceptions, regardless of party. Thus, we needed to take a 5 AM shuttle as the 6 AM shuttle might be cutting it too close. We were a bit surprised since most airport hotels run shuttles either at guest request or at some more frequent interval. No luck. 5 AM it was. We could have obtained a taxi or Uber, but, well, youre' in the middle of North Carolina. Good luck with that. The gentleman checking us in had to be reminded about the Platinum gift offered at check in. Our time in the Club Lounge was disturbed by a hotel employee who insisted my wife write her name on the check in log (I had written mine and plus 1 - clearly insufficient) and then proceeded to interrupt our conversation for the next 45 minutes. The room was clean, although clearly showing its age. I shudder to think of what this looked like before its renovation. And the kicker - when we went down at 455 to check out, we had to yell behind the desk a few times to get someone to come out. When they came out they told us there was a 545 shuttle taking a United crew to the airport which we could've gone on since, and I quote, "they make exceptions for groups". The shuttle driver was located. He did not offer to help us with our luggage. None of this would be out of the ordinary if we'd booked a lower tier hotel - we'd gladly pay a lower price for a lower level of service. This, however, is supposed to be a Sheraton. You'd expect a lot more. This hotel clearly failed. I have no idea how it remains a Sheraton. March 30, 2015
Rated 5 out of 5 by Enjoyed our stay Comfortable room. Helpful, attentive staff. Appreciated having tub mat & tub hand rail. Hope to attend 2016 convention March 23, 2015
Rated 4 out of 5 by everything was so clean and organised I really like this hotel, March 22, 2015
Rated 4 out of 5 by Business 100% Your typical consulting hotel. Very business minded. Clean / Simple. Good if you need to go to Duke. Close to the airport. March 20, 2015
Rated 5 out of 5 by This Hotel is the BEST! Love the location and the hotel is all around awesome! Keep up the Good work! February 16, 2015
Rated 5 out of 5 by The Staff made the difference I appreciated the personal touch and friendly interaction with the people who work at this hotel, at every level. The concierge, front desk bartender and cleaning crew were all extremely helpful and had personality during a simple question. It shouldn't be unusual, but I truly felt as though they wanted me in their hotel and they enjoyed doing their job. For example, taking 5 seconds and helping point me towards my room, or chatting with me during check-in as opposed to simply looking down at the computer and ignoring the presence of others was so unusual (from a person that's traveled all over the US, Europe, Africa, Caribbean and Japan/China 3 months ago) that it caught my attention. This staff deserves a kudos! February 11, 2015
Rated 5 out of 5 by Great staff We needed a wheel chair and it was furnished promptly. Staff was extremely helpful and always polite with a smile. February 10, 2015
  • 2015-06-01T19:47:50.056-05:00
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