Rated 4 out of 5 by HVB1 Comfy getaway from MCO airport with free shuttle service
Comfortable hotel with nice room and very good large bed.
Unfortunately (free) wifi connection was very poor in the room.
Gym and pool area are rather basic.
Shuttle service is well organized.
November 14, 2014
Rated 5 out of 5 by ed4875 great location
proximity to airport & major highways is a major plus
November 7, 2014
Rated 4 out of 5 by Twinn2013 Club Lounge NOT available on this property!
Overall my stay was ok, they did not upgraded my room even after i asked for it but it was not a big deal. The only complain : there was not a Club Lounge in this property. The front desk staff stated because this Sheraton is small property, therefor they do not have Club Lounge, The management should inform that in their hotel website and must be visible so all your loyal SPG platinum members will be aware before book the room(s).
Only about 5 mins to/from Orlando airport, super convenience.
January 10, 2014
Rated 5 out of 5 by Di1953 nice hotel- clean
as above, quiet, comfortable motel.
November 3, 2014
Rated 1 out of 5 by LongtimeSPGfromSF Bad Experiennce
We were travelling using points. The date of our stay somehow got mixed up in their system and when we showed up, they told us we had forfeited our points and would have to pay for a room. The night manager, who was less than helpful, told us he couldn't do anything about it unless someone from the Starwood Preferred Guest program called him to authorize it. I contacted SPG, they called him to authorize it and he reneged on his offer and refused to give us a room without charging us. We would still have to forfeit our points. His behavior was unprofessional and deceptive.
August 13, 2013
Rated 5 out of 5 by mickeymouse10987 great facility for a wedding rehearsal dtnner
We stayed for four nights to attend a wedding, and the rehearsal dinner was at the hotel. The room was nicely set up for the dinner and the food was excellent. The buffet was entirely gluten free, and there were ample options for vegetarians, so no one felt left out. Great experience.
October 7, 2014
Rated 5 out of 5 by cookieallaire The suites are very roomy
We enjoyed our stay at the sheraton in Orlando. We were also so happy to have the complimentary shuttle bus come to the airport to pick us up. As SPG members, we need the kind of shuttle service that the Sheraton offered to up. We hope that all Starwood properties adopt this policy of transporting their guests from the airport to the hotel. We also enjoyed the breakfast buffet and appreciated that our grandchildren under 10 years old ate for free. Our 10 year old grandson also ate for half-price. This is a very nice perk!
October 14, 2014
Rated 5 out of 5 by Mark202 The are all employees of the month
My home away from home! This week I returned to the Sheraton Suites Orlando Airport for business. While some of the regular smiling faced were off the rest of the Sheraton family greeted mw with their usual level of homey hospitality.
It’s not fun being away from home days at time, sleeping in strange settings and missing family. However, if one has to travel, I can honestly say few hotels of any caliber can outdo Sheraton Suites.
After just a couple stays, the – That’s ALL staff – WOW! Further they know what I like, try to anticipate my needs and always there to offer assistance or just a friendly smile.
Keep up the good work – These folks are all employees of the month!
July 20, 2012