Rated 4 out of 5 by Dschaegga Close to the airport
The hotel is good when having an early flight but otherwise the rooms need some updating.
That being said, it met my needs and if I have an early flight this will definitely be the hotel of choice.
August 17, 2016
Rated 3 out of 5 by John22 Silly Parking Fee
I'm a frequent traveler and stay at SPG properties over 100 days per year. I have stayed at this properly at lease a dozen times over the last 12 months.
Look...It absurd that guests are charged for parking when they receive ZERO value for it. I've heard the really poor reasoning from staff and management why they decided to charge. You don't have a garage, covered parking, valet, gates and barely someone walking the lot...so I don't understand the value proposition.
August 7, 2016
Rated 1 out of 5 by Cisco333333 Towels
Hello, the reason I'm writing to you is to let you know how things can improve a little for all your guests regardless of their status. However, the room was clean but water was flushing by itself every 5 minutes which thousands of gallons of water were being wasted. My rest was interrupted constantly due to water noise--- I didn't get proper rest. The tv remote didn't work properly. Also, the towels were hanging just about 6 inches away from the toilet. That is a big concern given the fact that water splashed every time the toilet is activated. That placement of towels is very disturbing to say the least. The gym a little too small and can use a little more free weights. One more thing, o don't know why you guys keep charging 500 points for a Continental breakfast-specially for you loyal guests. I do like the shuttle availability and the late check out.
August 6, 2016
Rated 5 out of 5 by TVR54 Terrific Stay before Flying
We had an early flight, booked the hotel with package to leave car at hotel All worked perfectly. Saved the hassle of driving to airport early in the morning, hotel was comfortable> Staff was excellent. Well worth it, will do it again
June 12, 2016
Rated 5 out of 5 by Shelly1492 This hotel exceeds all expectations!
My partner and I recently stayed at your facility, 5/28 - 5/31/2016, while attending an annual family event in Orlando.
We are experienced, discerning travelers and found that your recently renovated facility exceeded our expectations in all areas, including: $value, accessibility, parking availability, check-in procedure, staff friendliness and helpfulness, general cleanliness and aesthetic appeal, suite aesthetics and cleanliness and spaciousness.
The hot breakfast buffet was a daily favorite of mine!
The daily parking fee for guests, I feel, should be waived, given the airport location of this property as compared to a downtown location, where guest parking fees are typically charged.
My partner and I will stay at this property in the future. We highly recommend this SPG property and give special recognition to all staff members.
Sincerest appreciation and regards.
June 11, 2016
Rated 3 out of 5 by Carhartt Decent Stay
Arrived late to the hotel and was warmly greeted by the front desk clerk which was nice since the shuttle drive from the airport was anything but warm and friendly. The hotel was very clean and recently renovated. The rooms were well appointed. The beds were very comfortable. The food I bought (sandwiches) out of the cooler were beyond disgusting (bread wet with moisture, bland taste) and thrown own. Overall, a good experience minus the shuttle driver and food.
June 8, 2016
Rated 5 out of 5 by SJ2016 Great place to stay
I stayed for two nights here for a quick trip to Universal Studios and was very happy with my stay. Although I was not close to Universal Studios (I chose to stay further away to stay with a hotel running the Triple Up bonus) I found it super easy to get to and from Universal Studios by Uber. The room was clean and quiet, I slept great. Everyone was nice and helpful. I would stay here again.
May 22, 2016
Rated 4 out of 5 by Spb2nyc Good for short stay
Everything was good exept air con system, room was too hot.
May 21, 2016