Rated 4 out of 5 by Jtopads Very nice, comfortable hotel
This hotel is one of our favorites. But probably because of the renovations, there are lots of cigarette butts and some other trash near the entrance doors that should be policed more vigorously.
August 22, 2014
Rated 5 out of 5 by AlexWA Traveling to college
I had a late flight to Orlando which ended up being late (12:30 am). I was able to call the shuttle and get into my room within 15 minutes of my arrival. Staff was friendly and alert and I booked my morning shuttle to continue my journey. I would definitely stay there again.
August 20, 2014
Rated 4 out of 5 by Twinn2013 Club Lounge NOT available on this property!
Overall my stay was ok, they did not upgraded my room even after i asked for it but it was not a big deal. The only complain : there was not a Club Lounge in this property. The front desk staff stated because this Sheraton is small property, therefor they do not have Club Lounge, The management should inform that in their hotel website and must be visible so all your loyal SPG platinum members will be aware before book the room(s).
Only about 5 mins to/from Orlando airport, super convenience.
January 10, 2014
Rated 5 out of 5 by D143 D143
This hotel is in a very nice location, convenient to some chain restaurants. The hotel is clean and in good shape. The rooms are spacious. Having a closed off bedroom is convenient, especially with kids. The beds are comfortable and the room was clean. We would definitely stay again.
August 18, 2014
Rated 2 out of 5 by Edward67 Front desk terrible
The front desk was terrible, He confirmed to me that I wanted a king size and he put me in a double bed!
He wanted to charge me the breakfast and it was included!
I asked for a shower cap and it never arrived.
August 18, 2014
Rated 2 out of 5 by Britsus26 Needs improvement
The first thing we noticed was how humid it was inside our room. The bed sheets felt damp to the touch (they wer'e not wet). We noticed a large amount of mold on the air vent which we were obviously breathing in since the air conditioning was on.
The buffet offered lots of choices but the food was sub par when we ate it. The bacon left a bad taste in our mouths, the biscuits were stale and the potatoes were undercooked. It was clear the chefs hadn't tasted the food coming out of the kitchen.
We appreciated the promptness of the service and proximity of the hotel to the airport. But, unfortunately, we were very disappointed with our room and breakfast.
August 6, 2014
Rated 4 out of 5 by Michelle00 Bathroom issues
The toilet kept making flushing sounds intermittently throughout the night.
August 15, 2014
Rated 4 out of 5 by tricia53 clean rooms comfortable beds
close to airport but a bit of a drive(25-40 minutes depending on traffic,plus tolls) to other points of interest. Okay for a business stay but not so much for a vacation. Also we were in a room (not designated SPG) when all the other rooms on the floor were we are SPG members. We were close to the area where the cleaning staff set up their carts for the day at the early morning hours,it was like they were having a family reunion out there. I opened my door once to see if it was other guests but it was cleaning staff and they still continued on. We paid for 5 nites as we were leaving at 3am,the 4th day our room was never attended to so we asked for room coffee and cups at the front desk and they were promptly delivered. One of us ate at the breakfast buffet on Sunday. the food quality ok , service excellent. Also having the computer center was handy.
August 6, 2014