Rated 4 out of 5 by Papurri99 Staff is attentive and very nice
I think that the biggest asset this hotel has it's the staff. All the people I had to deal with were very nice, attentive and responsive. The hotel needs updating as the deco, furnishings, etc., looks worn out and outdated. Also, the mattress on my bed was very uncomfortable. I don't know if in my case, I was unlucky or all the mattresses in the rooms are the same. Another positive thing about this hotel is the beautiful view overlooking the city, absolutely wonderful, especially at night.
September 21, 2014
Rated 4 out of 5 by PhilJ Tbilisi
Relaxing stay - hotel ameneties and staff attitude made for a very enjoyable stay.
August 17, 2014
Rated 5 out of 5 by TravelJohn39 Great view, great wines, great stay
Very friendly personnel and good choice of food and drinks. Clean and tidy rooms. Nice relaxation area.
August 3, 2014
Rated 5 out of 5 by LinusChui Best in Tbilisi
A top level grand hotel in Tbilisi with Georgian hospitality. The front desk staff are caring. The house keeping staff are responsive and caring. All of them are the models of top class 5 star hotel personnel. The room is very well kept and very comfortable. One can stay in the hotel with everything he needed, but there are so many attractions in Tbilisi. Sheraton Metechi Palace Hotel is a very good base for staying and exploring in Tbilisi.
August 2, 2014
Rated 5 out of 5 by Rustam86 Great Atmosphere
It is my 5th travel to Tbilisi within 2 years, and last 3 times I've stayed in Sheraton Metechi. I believe it shows that I treat this hotel same like home.
Nice&Safe hotel. Nice People around. Great facilities.
All above makes this hotel exellent place to stay.
July 29, 2014
Rated 5 out of 5 by SweetTea Exceptional Service !
The staff was very kind and helpful as we arrived 4 in the morning. They gave us directions for sites in Tiblisi that people with handicaps can visit. I recommend this hotel for everyone looking for assistance or information about local sites.
July 21, 2014
Rated 4 out of 5 by Javad CEO
Comfort was excellent
House keeping service was weak
June 7, 2014
Rated 4 out of 5 by Alex514 Sheraton Metechi Palace- Tbilisi
It's a nice hotel and a good place to stay in Tbilisi. As a Platinum member I was upgraded to Deluxe Suite without asking, nice touch. The staff was welcoming, very helpful, particularly Anna at the check-in. Despite Hotel category was recently raised, hotel badly needs renovation.
Sheraton Club lounge have no attendant at all and food choice is very limited. Little attention and staff in the lounge will do "magic". Another opportunity for improvement is that I had to ask every day to replace bed sheets and towels...something you won't expect in Sheraton. Overall it's a good choice to stay in Tbilisi.
May 30, 2014